Customer reviews from greenworkstools.com
Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries & Rapid Charger - Green
Average customer rating
4.5
(404 Reviews)
Rating breakdown 404 reviews
5 Stars
300
4 Stars
64
3 Stars
13
2 Stars
6
1 Star
21
92%of customers recommend this product.
(
297 out of
324)
Customer Reviews for Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries & Rapid Charger - Green
Customer Rating
5
Better than expected!(and I was expecting alot)
on September 2, 2019
Posted by: DanM
from Amherst, New York
Gender:Male
I had researched a lot of the cordless battery lawn mowers and decided on Greenworks. I waited for the self propelled 80 volt model to be available and have had it now for one month. Assembly was quick and easy. My wife and I share lawn mowing duties depending on our schedules and she always had issues with the pull cord on our gas mower, often having to plug it in for an electric start. The Greenworks is an easy push button start. Adjusting the cutting height was a simple to use lever and the handle height was also easy to adjust. It's significantly quieter
than our gas mover with no gas fumes. Our lot is 50 x 200 with a Cape cod sitting on it and the battery does our whole lawn with plenty to spare. The lawn also looks great!
Overall we're very pleased.
than our gas mover with no gas fumes. Our lot is 50 x 200 with a Cape cod sitting on it and the battery does our whole lawn with plenty to spare. The lawn also looks great!
Overall we're very pleased.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my 80V mower
on May 19, 2022
Posted by: Bikerchickee
from Kentucky
Gender:Female
I have never owned a battery-operated mower. I love it!
The charge lasts long enough to mow my good-sized city lot more than once. It lasts long enough to mow the entire yard once and the front and sides another time. I mow my front elevation twice a week.
Kentucky is hot, humid and wet. Grass grows thick here. This mower can take it.
As a great-grandmother, I appreciate the push-button start. I like the mower's various speeds to prolong battery life, and the mower's sound is much kinder on my ears. I can mow early in the day and feel confident I am not disturbing the neighborhood.
Changing the mowing deck's height is the easiest EVER. Pull one lever for the whole deck.
The 21-inch path is not noticeably different from my gas-powered Craftsman mower.
My mower is not self-propelled. I don't need one. This mower is light weight.
I will never go back to gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Finally! A REAL lawnmower that's battery powered
on October 12, 2019
Posted by: GreenManMower
from Julian CA
Gender:Male
I've run this for about two months. I charge it from my solar panels. It varies how long it runs but it allows me to mow my whole yard, which is more barely tamed field than grass. When the going gets tough it ramps up the power. It runs quiet enough I don't need ear plugs that i would use with my other power equipment. I like it, solid quality, battery has been charging reliably, the self-propel assist is very nice, plenty of variable speed. I'm picky, but I like this alot.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dano workman
from Rancho Cucamonga
Gender:Male
Verified Purchase:Yes
Expensive lawnmower and looks great. Self propelled works great,,,,however unit turns off and shuts down frequently. I have to wait a few seconds to reset and then re start.
It’s frustrating given the price of the unit
It’s frustrating given the price of the unit
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, September 6, 2022
Hello Dano workman
We're very sorry to hear about this issue. Please check that there is no debris or visible obstruction to the wheel of the axle. If issues persist, we would advise contacting us for further assistance on Greenworks Pro toll-free helpline at 1-855-345-3934. Please have the unit, battery, and charger accessible upon calling.
We're very sorry to hear about this issue. Please check that there is no debris or visible obstruction to the wheel of the axle. If issues persist, we would advise contacting us for further assistance on Greenworks Pro toll-free helpline at 1-855-345-3934. Please have the unit, battery, and charger accessible upon calling.
Written by a customer while visiting greenworkstools.com
Posted by: Isaak
from Phoenix, AZ
Verified Purchase:Yes
The product didn’t start and customer service was an absolute nightmare to deal with. I have the blower and weed trimmer as well, so I was/am committed to using greenworks products, but I would not advise someone else to do the same. Unfortunately very poor service and quality all around.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 8, 2022
Hello Isaak,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Care team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you. One of our team members has been in contact please check your inbox, junk, or spam folder for our response.
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Care team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you. One of our team members has been in contact please check your inbox, junk, or spam folder for our response.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Greenworks 80V Lawn Mower- BIG DISAPPOINTMENT!!
on March 31, 2023
Posted by: Greenworks NEEDS MOREWORK
from Virginia
Gender:Male
I just purchased this 80v 21 Cordless Self Propelled Lawnmower on March 24, 2023,(brushless Motor version) and only used it once (to cut my 0-1/4 acres yard), and just like the vast majority of UNSATISFIED CUSTOMERS with the operational performance of this Greenworks lawnmower it SHUTS OFF REPEATEDLY, and the Self-Propelled feature quit working. Buyers, PLEASE BEWARE!!! THE POOR OPERATIONAL PERFORMANCE COMPLAINTS ABOUT THIS GREENWORKS LAWN MOWER ARE TRUE AND ACCURATE!!!
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks, March 31, 2023
We are sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please Contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you..
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lawn mower Works
on January 11, 2024
Posted by: Norm85
from Springfield,VA
Gender:Male
[This review was collected as part of a promotion.] I bought this 1 year plus ago and it works so well that i have now bought a 80v leaf blower and the string trimer. All work great and all use the same batteries. I now have two chargers and two batteries and all work great. One battery quit and I called green Works and they sent the replacement battery no charge. Great products and great service when needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Matt 54786427
from Battle Creek, MI
Gender:Male
Verified Purchase:Yes
Excellent machine. Doesn't cut as good as a gasoline mower does, but I would say it definitely cuts in the 90 percentile compared to a gasoline engine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com