This product is better than expected. The run time on a full battery gets the job done. The electric mower cuts as good as the gas one I owned previously.
Horrible mower. Brand new. Mowed ok the first time. I have a small yard and two batteries. Neither battery stays charged for more than 1/4 of the small yard. Cuts off every 30 seconds. Can only do it on the highest cutting setting. Horrible mower and both batteries and not good either.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 6, 2026
We apologize for the frustrating experience with your brand-new 80V 21" Lawn Mower (SKU 2501202) and battery performance. Frequent shutoffs and short runtime on a small yard usually indicate that the mower's automatic load sensor is being overloaded or that a safety circuit is triggering to protect the motor and batteries. We recommend checking under the deck to ensure no thick grass buildup is restricting blade rotation, verifying that the blade is properly installed and sharp, and ensuring the grass collection bag or side discharge chute is clear so clippings can flow freely. Additionally, try raising the cutting height slightly for thick or wet grass to reduce drag, make sure your batteries are fully clicked into the mower's battery compartment until they latch securely, and ensure the batteries are fully charged until the charger indicator turns solid green prior to mowing. For visual, step-by-step guidance on mower deck maintenance, battery care, and optimal mowing practices, please visit the official Greenworks YouTube channel. If the mower continues to stall every 30 seconds or your 4.0Ah batteries are not holding a full charge after these checks, please reach out directly to our Customer Success Team at 1-888-909-6757 or through our online support center so we can help troubleshoot further.
I like having an electric mower no gas problems, oil changes,or air filter cleaning. But it really doesn’t do a good job on St. Augustine grass. I have to go over it multiple times to get it to look even. In the Florida heat it really sucks having to cut your grass twice to get it looking decent. I thought about an uplifting blade but from the reviews it really doesn’t look like it lifts St. Augustine at all. I see you guys come on and leave a comment after any negative reviews. And try to downplay the problem but I paid a lot of money for this mower and it’s really not the mower for Florida.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 5, 2026
Hello George Scott, Thank you for sharing your feedback. We understand your frustration. Mowing the grass in the Florida heat is tough enough without having to make multiple passes over thick, coarse turf like St. Augustine grass. We hear you, and we appreciate both your support for electric mowers and your honest take on performance. St. Augustine grass is notoriously dense and broad-leafed, which can present a unique challenge for lawn mower suction and cut quality. If you are open to giving it another shot, here are a few troubleshooting tips that can help improve performance and cut quality: 1. Stagger your cutting height: Avoid cutting off more than 1/3 of the grass blade at a time. For St. Augustine, keeping the deck set higher (typically 3" to 4") reduces the load on the motor and helps maintain optimal blade speed/lift. 2. Inspect blade sharpness and rotation: Ensure the mower blade is sharp and installed in the correct orientation. A dull blade or incorrect blade position significantly degrades cut quality on thick turf. 3. Mow when completely dry: St. Augustine holds a lot of moisture. Mowing late in the afternoon when the lawn is fully dry prevents clumping and improves air suction under the deck. 4. Keep the under-deck clean: Grass buildup under the deck chokes airflow, which is critical for pulling grass blades upright before cutting. For visual guides on blade maintenance, deck cleaning, and optimizing your mower's cut quality, feel free to check out our tutorials on the Greenworks YouTube Channel. We want to make sure you get the performance you paid for. If these tips do not resolve the issue, please reach out directly to our Customer Success Team at 1-888-909-6757 or via our website support portal so we can review your specific model, explore alternative blade options, or discuss further solutions.
What a great mower. Very happy to have this Greenworks mower, which we selected *with* the 80 V battery, but without the self-propel feature. It is a wonderful mower: light and easy to maneuver, but powerful! Love the way it mulches and mows.
This mower has exceeded all my expectations. I'm in my 2nd year of use and this mower has done everything extremely well. Even when I let the thick St. Augustine grass get six inches tall, I could cut it with hippo chomp technique and bagging. It did not bog down. I found I could get an extra inch of height by moving the lever behind the adjustment gate..The only way this could get better is for the deck to be aluminum like my 70's LawnBoy, and taller wheels. If you are on the fence about going electric, for medium size residential yards that can be completed in an hour on a cool day, you will find that not having to deal with (1) gas, (2) oil, (3) noise, (4) weight, (5) fluid spillage, (6) pull starting, (7) gas and gum problems, (8) safety / dieseling, the minimal loss of power you sacrifice you normally get from a gas engine is a favorable trade-off. I can honestly say that the noise and vibration from a gas mower takes energy from you. An electric like this is so smooth and quiet, I can push the thing through a lawn cutting and have more strength and energy to do other things because I wasn't beat up by the gas mower with self propel. I was a late adopter. My last gas mower lasted for 11 years. and if it weren't for a slightly bent shaft from hitting a root, I might still be using it. But, if i had hit that root with this GreenWorks, the plastic fan base might have taken the brunt of that hit, not a metal shaft adapter. Not five stars for not being aluminum.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective
Purchased in April 2026 and so far has been excellent doing the areas around my house. I am a 74 yo female and own a bit under 3 acres so this is augmenting my rider mower. Definitely was easy to put together once delivered and have found it easy to handle even on the slight slopes and around my trees. Battery life is decent .. though will probable purchase a second since i do need to recharge .... which is done in less than 45 min. to finish up. Stores easily once folded ..... I don't uses the bag so use the side discharge for mulching ....I am consistent in cleaning the under carriage after each use .... Will see the durability and longevity