The description said it would fit but it does not. I looked into returning it but I would have to pay more for the return that the actual privacy value. Now I'm stuck with it and have no use for it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 22, 2026
Thank you for sharing your feedback. We understand how frustrating it can be to receive a part that does not match your lawn mower. To help ensure proper compatibility, we recommend confirming the model number of your unit and matching it with the correct replacement parts listed in the product manual or on our website, as components such as mulch plugs can vary by model. If the item was purchased directly from the Greenworks website, unused products in their original packaging may be returned within 30 days of delivery for a refund; please note that return shipping costs are non-refundable. You can review our full return policy here: https://www.greenworkstools.com/pages/return-policy. For assistance with identifying the correct replacement part or exploring available options, our success team is available via chat on www.greenwokstools.com or at 1-888-909-6757 and would be happy to help.
The two batteries that came with that lawn mower were great if they both worked. One of the batteries was dead, refused to charge. The website allows you to submit but I could never get it to work and gave up. Because I invested in this, I ended up buying another battery. Disappointed for sure.
Response from greenworkstools.comBy Greenworks, July 17, 2026
Hello Bearly. Thank you for your feedback. We are sorry to hear that one of the batteries included with your renewed mower would not charge and that you experienced difficulty submitting your request. We understand how frustrating that can be, especially after making an additional investment. For renewed/refurbished units, batteries are covered under their original 90-day warranty period, and support requests are handled in accordance with that policy. For more information, please review our Battery Replacement Disclaimer here(https://www.greenworkstools.com/pages/battery-replacement-disclaimer). We would still like the opportunity to assist and see if there are any available options or troubleshooting steps we can provide, please consider reaching out to our success team directly so we can help review your situation further. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
What a great mower. Very happy to have this Greenworks mower, which we selected *with* the 80 V battery, but without the self-propel feature. It is a wonderful mower: light and easy to maneuver, but powerful! Love the way it mulches and mows.
This mower has exceeded all my expectations. I'm in my 2nd year of use and this mower has done everything extremely well. Even when I let the thick St. Augustine grass get six inches tall, I could cut it with hippo chomp technique and bagging. It did not bog down. I found I could get an extra inch of height by moving the lever behind the adjustment gate..The only way this could get better is for the deck to be aluminum like my 70's LawnBoy, and taller wheels. If you are on the fence about going electric, for medium size residential yards that can be completed in an hour on a cool day, you will find that not having to deal with (1) gas, (2) oil, (3) noise, (4) weight, (5) fluid spillage, (6) pull starting, (7) gas and gum problems, (8) safety / dieseling, the minimal loss of power you sacrifice you normally get from a gas engine is a favorable trade-off. I can honestly say that the noise and vibration from a gas mower takes energy from you. An electric like this is so smooth and quiet, I can push the thing through a lawn cutting and have more strength and energy to do other things because I wasn't beat up by the gas mower with self propel. I was a late adopter. My last gas mower lasted for 11 years. and if it weren't for a slightly bent shaft from hitting a root, I might still be using it. But, if i had hit that root with this GreenWorks, the plastic fan base might have taken the brunt of that hit, not a metal shaft adapter. Not five stars for not being aluminum.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective