Customer reviews from greenworkstools.com
Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Average customer rating
4.5
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
310
4 Stars
65
3 Stars
13
2 Stars
8
1 Star
22
91%of customers recommend this product.
(
304 out of
334)
Customer Reviews for Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Customer Rating
1
Worked only for near two months
on May 26, 2022
Posted by: TingF
from Wallingford, PA
Gender:Male
I bought this around last year Christmas Holiday (2021) from Costco and started to use it this March (2022). This week (May 23) was trying to use it and it stopped working. The problem is after starting the Mower for 3~5 second then the motor stopped working(like the power was cut off). Try to restart, then it gave the beep sound just like when there is too many grass clippings attach to the deck or blade. However, the Mower did not have grass clippings attached to deck or blade. Called the HelpLine: 1-(888)-909-6757. Wait for 1 hour still no representative is available.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello TingF,
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We are happy to see that you have spoken with one of our customer service team members and this issue has been resolved.
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We are happy to see that you have spoken with one of our customer service team members and this issue has been resolved.
Written by a customer while visiting greenworkstools.com
Posted by: Semergieff
Verified Purchase:Yes
It lives up to the company’s claims. Strong enough for the irregular terrain of my 3/4 of an acre lot adorned with a half doze oak tree and a few maples. Does a good job of mulching good accumulations of leaves. The battery lasted long enough to complete the biggest area in front which is all I needed, the recharge seemed faster than an hour. Met my needs and expectations. Thank you
Written by a customer while visiting greenworkstools.com
Posted by: PAFC
from Harford County, MD
Gender:Female
Verified Purchase:Yes
Love the mower, so very easy to use & the dual batteries are great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to fold a store vertically!
on May 24, 2022
Posted by: Charlie47
Gender:Male
I Live on the coast of North Carolina and I’ve had this 80v 21” pro mower going on three years now has great features but a few drawbacks that I would mention we have mostly Bermuda and centipede grass here on lawns that are very thick.
The only two issues I have is that when you raise or lower the mower deck it’s not parallel to the ground which causes the front blade guard to dig into the grass. The other issue is that the drive wheels are very lacking on tread and tend to have very low traction in the thick grass my suggestion would be to redesign the tire with a much more aggressive tread.
Other that that it is a great mower that preforms very well.
The only two issues I have is that when you raise or lower the mower deck it’s not parallel to the ground which causes the front blade guard to dig into the grass. The other issue is that the drive wheels are very lacking on tread and tend to have very low traction in the thick grass my suggestion would be to redesign the tire with a much more aggressive tread.
Other that that it is a great mower that preforms very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mburky
from Central NY
Gender:Male
Verified Purchase:Yes
Pretty Good. Not as smooth a cut as my has mower. Battery life is very good. I would recommend to anyone with a small to moderate lawn.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Decent Mower But Broken Bar?
on May 23, 2022
Posted by: ElectricMowingRocks
from Connecticut
Gender:Male
The lawnmower seems solid but the bar that holds the cover for rear discharge chute won't stay in the hole on the left side (standing behind the mower). Is there a missing piece to keep the bar secured or is it defective?
Response from greenworkstools.comBy Greenworks, Customer Care, May 25, 2022
Hello ElectricMowingRocks,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Lady Oregonian
from Oregon
Gender:Female
Verified Purchase:Yes
Love this mower. Only gave it a 4-star as I could not register it online because you want a jpeg .of my receipt. I bought online from your company and gave serial number and model number, but would not register because I lacked the receipt!! Good grief I even have the order number!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Shuold have done long ago
on May 22, 2022
Posted by: stampguy
from NC
Gender:Male
Lost the tether to spark plugs, gas, replacing starter cords... after getting this moved mu gas mower to the curb and offered free to anyone that wanted it. Very surprised at the battery life on one charge... does more than the acre mentioned.
The only improvement I would ask for is more suction within the blade area so it could lift up some of the smaller twigs or slightly matted leaves at the higher cut heights.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com