Customer reviews from greenworkstools.com
Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Average customer rating
4.5
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
310
4 Stars
65
3 Stars
13
2 Stars
8
1 Star
22
91%of customers recommend this product.
(
304 out of
334)
Customer Reviews for Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Posted by: Isaak
from Phoenix, AZ
Verified Purchase:Yes
The product didn’t start and customer service was an absolute nightmare to deal with. I have the blower and weed trimmer as well, so I was/am committed to using greenworks products, but I would not advise someone else to do the same. Unfortunately very poor service and quality all around.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 8, 2022
Hello Isaak,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Care team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you. One of our team members has been in contact please check your inbox, junk, or spam folder for our response.
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Care team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you. One of our team members has been in contact please check your inbox, junk, or spam folder for our response.
Written by a customer while visiting greenworkstools.com
Posted by: Todd9
Gender:Male
Verified Purchase:Yes
Great product, cuts like a gas mower with half the noise. Dual battery option keeps you going without having the change batteries. Many safety features almost to many as the forward progress lock on self propelled mode is a little annoying but you get used to it. That feature is the only thing keeping this from a 5 but I’m a hard grader.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Flmower
from Merritt island fl
Gender:Female
Verified Purchase:Yes
Im
Not sure why I waited so long to get one of these! Mowed thru everything, I mow about half acre with plenty of battery left over. Great machine.
Not sure why I waited so long to get one of these! Mowed thru everything, I mow about half acre with plenty of battery left over. Great machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from NW Montana
Gender:Male
Verified Purchase:Yes
The new mower has been flawless thus far. I own an 80V self propelled mower, an 80V leaf blower, and an 80V string trimmer from GreenWorks and all have been excellent. I have over 2 years on the blower and string trimmer so they are standing the test of time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Christian V
from Texas
Gender:Male
Verified Purchase:Yes
I just moved into my first home hardly over a month ago, so I needed a learn mower. This thing is easy to use, easy to store, and I look forward to mowing because of it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dano workman
from Rancho Cucamonga
Gender:Male
Verified Purchase:Yes
Expensive lawnmower and looks great. Self propelled works great,,,,however unit turns off and shuts down frequently. I have to wait a few seconds to reset and then re start.
It’s frustrating given the price of the unit
It’s frustrating given the price of the unit
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, September 6, 2022
Hello Dano workman
We're very sorry to hear about this issue. Please check that there is no debris or visible obstruction to the wheel of the axle. If issues persist, we would advise contacting us for further assistance on Greenworks Pro toll-free helpline at 1-855-345-3934. Please have the unit, battery, and charger accessible upon calling.
We're very sorry to hear about this issue. Please check that there is no debris or visible obstruction to the wheel of the axle. If issues persist, we would advise contacting us for further assistance on Greenworks Pro toll-free helpline at 1-855-345-3934. Please have the unit, battery, and charger accessible upon calling.
Written by a customer while visiting greenworkstools.com
Posted by: BHamlin
Verified Purchase:Yes
Great lawn mower! I like the fact that since it's electric it's instantly running. No cranking to try and get it going like a gas-powered mower. Plenty of torque to cut even tall/thick grass. I wish I had purchased one sooner. The batteries charge quickly and have plenty of run-time to get it done. A well designed mower.
Written by a customer while visiting greenworkstools.com
Posted by: Jim Lebow
from Massachusetts
Verified Purchase:Yes
I am so pleased with the chordless mower i could not be any happier that i decided on Greenworks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com