Customer reviews from greenworkstools.com
Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Average customer rating
4.5
(412 Reviews)
Rating breakdown 412 reviews
5 Stars
307
4 Stars
64
3 Stars
13
2 Stars
7
1 Star
21
92%of customers recommend this product.
(
302 out of
330)
Customer Reviews for Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Customer Rating
1
Poor Battery Life
on August 27, 2021
Posted by: Ryck11
from Texas
Gender:Male
The specifications of battery lasting 60 minutes is false. I am lucky to get 15 minutes. I am very disappointed and would not recommend.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , August 30, 2021
Hello Ryck11,
Thank you for your feedback! We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. When used with both batteries the runtime is up to 60 minutes depending on the load and condition of your lawn while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. We would be happy to investigate to see whether your run time would be considered average; please visit our website and use the customer contact page to send us a direct email.
Thank you for your feedback! We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. When used with both batteries the runtime is up to 60 minutes depending on the load and condition of your lawn while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. We would be happy to investigate to see whether your run time would be considered average; please visit our website and use the customer contact page to send us a direct email.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
NEW GENERATION MOWER
on May 11, 2022
Posted by: Macusa
from Houston
Gender:Male
I FEEL VERY HAPPY WITH THIS MACHINE. IS EASY TO USE, A LOT OF FEATURES LIKE : EASY TO TURN ON, GREAT MOTOR, EASY TO USE, EASY TO MOVE UP OR DOWN, BUTTON OF TURBO FOR MORE RPM IN THE MOTOR, ETC
BATTERIES ARE GREAT. I CAN CUT MY FRONT AND BACK YARD WITH A SINGLE CHARGE AND STILL HAVING CHARGE FOR MORE.
REALLY A GREAT BUY. I FULLY RECOMMEND THIS MACHINE. WORK FANTASTIC !!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Easy To Use
on July 3, 2023
Posted by: # A Cut Below
from Florida
I bought this unit back in February and have used it for about 25 cuts so far. The set up was easy and the mower runs great. The battery charges quickly. The issue is with how clean, or not clean, the unit cuts. Not sure if it is the design of the deck, the blade or just not enough oomph but it leaves way too many blades uncut even when cutting at a snails pace and with a significant overlap. I thought that the 80 Volt would be powerful enough to lift all the grass for a nice clean cut but it does not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 5, 2023
Hello # A Cut Below,
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 24, 2024
Posted by: Archie 1776
Gender:Male
I hate this mower when I try to go backward the wheels lock up. I have tried stopping the mower and pushing it forward, but the wheels still lock up. This has to be the stupidest thing Greenworks has done.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Archie 1776,
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pass on the Gas powered mowers and Join the Green “Works” Revolution
on July 18, 2021
Posted by: Technoedge
from Portland, OR
Gender:Male
Pro 80V Brushless 21” Lawn Mower exceeds my gas powered mowers in every category: (1) Lightweight, easy to maneuver with one hand, (2) Powerful, sensing technology increases RPM’s through deeper grass, (3) Long lasting, battery powers over half-acre area, recharges in twenty minutes, (4) Storage, easy to clean and compactly store in garage, (5) Safety, no flammable fuel/oil storage, (6) Savings, no annual fuel engine winterization or spring maintenance, (7) Quiet, no annoying noise pollution.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on August 31, 2023
Posted by: LTN65
from Houston, Texas
Gender:Male
I just bought this unit to replace my gas Honda mower. I already like this machine. It works very well for my Bermuda grass on 1/4 acre yard. It has a lot of power to cut my tall grass. The self propel feature works well for me although it has few seconds delay to disengage.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Makes me want to get out and mow!
on January 24, 2021
Posted by: Green Dan
from Boston, MA
I have owned this machine for 3.5 years, and I love it. I use it to mow my 1 acre property and without any attachments, I get beautiful lines in the lawn. I also use it to collect and mulch leaves in the fall, and it works great! People can't believe with the speed of the blades that on pavement, it collects every small piece of debris. All without having to store, pour and smell gasoline! Oh, yeah, and its easy to store, stands up on end making it very compact, leaving lots of room for my other greenworks tools!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Drzzz
from Carmel, IN
Gender:Male
Verified Purchase:Yes
Quiet, lightweight, and powerful. Most importantly, an amazing cut with more than enough battery life! I’m a customer for life and will be ordering the snowblower when winter approaches.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com