Customer reviews from greenworkstools.com
Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Average customer rating
4.6
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,567
4 Stars
307
3 Stars
58
2 Stars
32
1 Star
99
93%of customers recommend this product.
(
1,594 out of
1,721)
Customer Reviews for Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Customer Rating
5
Just bought
on August 3, 2024
Posted by: Muya
[This review was collected as part of a promotion.] Easy to assemble, can't wait to give it a try.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Light, powerful, easy to use
on August 3, 2024
Posted by: Shadow101
from Ankeny, IA
Gender:Male
[This review was collected as part of a promotion.] Mower:
Good -
- Battery - 80V / 4AM battery is decent. I was able to mow most of my yard (have a decent size corner lot in a subdivision. Takes about 30 to 40 minutes for full recharge which is awesome.
- Weight - Very light. Almost don't need the self propelled.
- Handling - Good, but takes a little getting use to. It is rear wheel drive and you have to let off the self propel bar 1 to 1.5 seconds before you come to a stop, or plan to pull it backwards. The controls for the self propel bar is below the handle, and the bar to keep it running is along the top. This was the opposite form my prior mower, so I kept shutting the mower off on accident. But I'm sure it will be like 2nd nature soon enough. An added benefit that I have not seen in any post yet is that you can use the self propel without having the mower blades running. I found this useful as I have to traverse a few areas between grassy areas. I was able to use the self propel without worrying about the blades hitting anything or kicking anything up. Very handy.
- Storage and Cleaning - The fold up feature is great for storing, and makes it easy to blow it off after use.
- Height Adjustment is as easy as it gets. One lever and lots of options.
- Noise - Much quieter than gas motor. Can talk over easily. Do not need noise canceling headphones. Could use ear pods and still hear music without making them too loud.
Good -
- Battery - 80V / 4AM battery is decent. I was able to mow most of my yard (have a decent size corner lot in a subdivision. Takes about 30 to 40 minutes for full recharge which is awesome.
- Weight - Very light. Almost don't need the self propelled.
- Handling - Good, but takes a little getting use to. It is rear wheel drive and you have to let off the self propel bar 1 to 1.5 seconds before you come to a stop, or plan to pull it backwards. The controls for the self propel bar is below the handle, and the bar to keep it running is along the top. This was the opposite form my prior mower, so I kept shutting the mower off on accident. But I'm sure it will be like 2nd nature soon enough. An added benefit that I have not seen in any post yet is that you can use the self propel without having the mower blades running. I found this useful as I have to traverse a few areas between grassy areas. I was able to use the self propel without worrying about the blades hitting anything or kicking anything up. Very handy.
- Storage and Cleaning - The fold up feature is great for storing, and makes it easy to blow it off after use.
- Height Adjustment is as easy as it gets. One lever and lots of options.
- Noise - Much quieter than gas motor. Can talk over easily. Do not need noise canceling headphones. Could use ear pods and still hear music without making them too loud.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Icewater
from Portage,IN.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] this bag is too heavy and is not a light weight twin bagger
Pros: Durable
Response from greenworkstools.comBy Greenworks, August 6, 2024
Hello Icewater.
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Experience at 1-888-909-6757 (1-888-90WORKS). We look forward to your follow post, please keep us updated.
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Experience at 1-888-909-6757 (1-888-90WORKS). We look forward to your follow post, please keep us updated.
Written by a customer while visiting greenworkstools.com
Posted by: Fngcrna
from Houston, Tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great mower. Tackles thick grass easily on a .25 acre lot.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DASTX
from DFW, Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my Greenworks! I have a few.. 2 mowers, string trimmer, hedge trimmers.. love them all.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on August 3, 2024
Posted by: Actual Customer
If I could give zero stars, that would be more accurate. It won't suck up the grass into the chute. attempted having it repaired at a Greenworks recommended location, it still doesn't work. I do not recommend this product!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 6, 2024
Hello Actual Customer.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Nice bagger - QC/Instructions Meh
on August 3, 2024
Posted by: Motman
from Houston
Gender:Male
Cmon Greenworks! I have several GW products which received 5 star reviews but not including the BOLTS for the mounting bar is Not Acceptable. Lucky for me I keep some around for this purpose. Installation instructions are horrible and there aren't any good videos on YT. Most will figure it out quickly but some (40%) will probably want to return it. The actual operation of the bagger is fine! I will use the bagger on my bermuda grass to reduce thatch build up from mulching. After the 1st use I can see an improvement. Easy to use and emptying is a breeze.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective
Response from greenworkstools.comBy Greenworks, August 6, 2024
Hello Motman.
Thank you for reaching out to us. We are sorry to hear the bolts for the bracket were missing. We would never want out customers to have this experience. We are happy to hear you were able to set up the bagger without issue. In the future or for other readers, if you ever experience an issue, missing parts or have any other concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached by Live Chat on www.greenworkstools.com at 1-888-909-6757 (1-888-90WORKS). Thank you.
Thank you for reaching out to us. We are sorry to hear the bolts for the bracket were missing. We would never want out customers to have this experience. We are happy to hear you were able to set up the bagger without issue. In the future or for other readers, if you ever experience an issue, missing parts or have any other concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached by Live Chat on www.greenworkstools.com at 1-888-909-6757 (1-888-90WORKS). Thank you.
Written by a customer while visiting greenworkstools.com
Posted by: Bennie Daniel
from Biloxi, MS
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This 80V is strong, the various speeds get the job done wether you are mowing the lawn or going around the flower beds the mower will not get away from you.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com