Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(800 Reviews)
Rating breakdown 800 reviews
5 Stars
615
4 Stars
119
3 Stars
29
2 Stars
13
1 Star
24
94%of customers recommend this product.
(
622 out of
664)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
3
Great but…….
on August 22, 2023
Posted by: Pb1965
from Massachusetts
Gender:Male
Really wanted to love this mower. But every time I use it after about 15 mini Itex it beeps 3 times and stops. I can either stop and wait minutes or open the battery port and press the battery button and then it will start again. This is very annoying when you have over an hours worth of cutting to do.
Pros: Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 25, 2023
Hello Pb1965,
Thank you for your review. We are sorry to hear that you are having an issue with the battery. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
Thank you for your review. We are sorry to hear that you are having an issue with the battery. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Ok lawn mower
on August 31, 2023
Posted by: IG25
from NC
Gender:Female
I've had this lawn mower for more than a year and the only plus is I don't have to use gas. The negatives of this lawn mower are I'm not able to use the lower height setting. It constantly clogs, stops and grass clippings get the blades stuck, usually at the 4 height setting or less. Batteries do drain quicker especially with the previous issues listed. The components are plastic and cheaply made. The extra blade that was provided, which is for extreme conditions is not so great for the so called extreme conditions. It's similar to the regular blades.
I'm in the process of purchasing a riding mower, but am considering a different brand instead of going for another Green works product.
I'm in the process of purchasing a riding mower, but am considering a different brand instead of going for another Green works product.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 31, 2023
Hello IG25,
Thank you for sharing your experience. Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Thank you for sharing your experience. Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower!
on December 13, 2023
Posted by: Jevvis80
from Dallas TX
Gender:Male
[This review was collected as part of a promotion.] Super easy to assemble and store. Self propel variable speed feature is very user friendly. I use the 60V 4.0Ah batteries in my leaf blower and chainsaw also.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
awesome mower! be nice if it was easier to turn
on April 7, 2024
Posted by: PNWmowernerd
from Bellingham, WA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great mower! I upgraded to this 25'' 60V from a 40V greenworks 19'' push as my very fast growing 0.5 acre lawn required many battery swaps with the 40v. It didn't get 5 stars as its a bit tough to corner (if only they'd have a cornering/turning switch, either variable speed, or lock inside wheel like some full size tractors). It does bog down when attempting extra tall grass, or wet grass.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 10, 2024
Hello PNWmowernerd,
Thank you for choosing Greenworks for your lawn care needs! Greenworks designed this with a brushless motor that is based off our 60V platform. This means more power and longer run times. One cool aspect to this mower is the Smart Cut load-sensing Technology which means it is not always running full speed. If the mower senses a thicker part of the lawn or needs more power, automatically senses load & ramps from 2800-3200 RPM, when more power is needed. This not only helps the mower get through tough conditions, but also helps save on battery and provides a longer run time.
If the grass is too tall you should mow much smaller strips at a time. Grass that's too long is also hard to mow, and the extra-long clippings create more work, since they usually need to be raked or bagged. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1-1/2 to 2" (3.8 to 5 cm) long during cool months and more than 2" (5 cm) long during hot months.
If mowing has been delayed and the grass has been allowed to grow in excess of 4", mow twice to reduce the grass height to 3-3/4" maximum.
Grass is always taller than you think. Many times, it is 6" or higher before you know it.
Our designers and product developers do read these comments/reviews, so we really appreciate it when customers share their thoughts and experiences with us.
Should you have any questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for choosing Greenworks for your lawn care needs! Greenworks designed this with a brushless motor that is based off our 60V platform. This means more power and longer run times. One cool aspect to this mower is the Smart Cut load-sensing Technology which means it is not always running full speed. If the mower senses a thicker part of the lawn or needs more power, automatically senses load & ramps from 2800-3200 RPM, when more power is needed. This not only helps the mower get through tough conditions, but also helps save on battery and provides a longer run time.
If the grass is too tall you should mow much smaller strips at a time. Grass that's too long is also hard to mow, and the extra-long clippings create more work, since they usually need to be raked or bagged. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1-1/2 to 2" (3.8 to 5 cm) long during cool months and more than 2" (5 cm) long during hot months.
If mowing has been delayed and the grass has been allowed to grow in excess of 4", mow twice to reduce the grass height to 3-3/4" maximum.
Grass is always taller than you think. Many times, it is 6" or higher before you know it.
Our designers and product developers do read these comments/reviews, so we really appreciate it when customers share their thoughts and experiences with us.
Should you have any questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This mower is easy to use and its lighter weight than gas powered similar mowers is really helpful. The 60v batteries have great power between charges and last quite a long time. I can mow about 1/2 acre on one charge between the two included batteries as the mower switches seamlessly between the 2 battery compartments.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Iowa City, Iowa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Last order was for my Client new home she Purchased using me as her Realtor. Gotta start Somewhere, Start Clean!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Isaiah
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] No issues putting it together and it’s been working out great
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anton2802
from Lake County, IL.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. 2 cuts and i love it. Only knock is it does not have a side shoot. Would have loved a discount on a 3rd battery, as i have .81acres, but so far ive been good. I ordered a 3rd from a 3rd party.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com