Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
617
4 Stars
120
3 Stars
29
2 Stars
14
1 Star
26
94%of customers recommend this product.
(
623 out of
666)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
1
After a few years, I hate it. It makes mowing hard
on August 13, 2026
Posted by: NorwegianWood
I've had this for a few years and I have come to really dislike it. I loved it at first, but its cons became so annoying and it makes mowing a much harder task than it should be. I love that it's electric, doesn't run hot, has a variable speed for the self propel, and it folds up easily. However, there is no side discharge. A big reason why I bought this was bc it said it mulches, but this one relies on the grass just falling down - and that's not what happens. Instead, it builds up against the inside walls and collects until either it stops the blades, or your mower starts sounding like it's working in overtime and you need to turn it off for fear of burning up the motor. Mind you, this is without using turbo mode, or using the self propel to walk quickly. Just standard use and it builds up like crazy. So several times during my mowing I'll need to stop and scrape the insides completely, which can take 5-10 minutes each time. On a hot day, that's time I shouldn't be wasting on this. I should be able to mow without worry. The wide dual blade deck also means more places for the grass to collect since it's shaped like an 8. And if you try to bag it then you'll be stopping twice as often to dump it. Additionally, there is often a broken up thin line of the lawn that didn't get cut bc it landed between the 2 blades. For my 0.33 acre yard, the included batteries were not enough for the front and back. I had to buy an extra so I could do it all. Even then, I sometimes need to charge the first that dies while I continue and then use that one once the other 2 die to finish the job.
Overall, I do not regret buying electric, but I regret this mower and I'm thinking about selling it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 14, 2026
Thank you for sharing your detailed experience. We are sorry to hear the lawn mower has become frustrating to use over time, especially with grass build up under the deck, reduced cutting performance, and battery runtime concerns. For best performance, we recommend mowing when the grass is dry, raising the cutting height if the lawn is thick or overgrown, slowing the mowing pace in heavy areas, and regularly stopping only after removing the battery to safely clear compacted clippings from the underside of the deck. It may also help to inspect the blades for dullness or damage, confirm the blades are properly installed and tightened, keeping the deck clean between use, and making sure the batteries are fully charged, properly seated, and stored within the recommended temperature range. If the mower is leaving an uncut line, excess buildup or blade condition may be contributing to the issue, so blade maintenance and deck cleaning are good first checks. For additional help, please visit the Greenworks YouTube channel for product videos and maintenance guidance, or contact the Greenworks Customer Success team with your mower model number, serial number, batteries, and charger available so they can help troubleshoot your specific unit and review available support options. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Large yard57
Gender:Female
Verified Purchase:Yes
The mower is great for cutting and starting but when the charge is out it hard to move definitely need two sets of batteries if you have a bigger yard
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, August 7, 2026
Thank you for sharing your feedback with us. We are thrilled to hear that your Greenworks 60V 25" Self-Propelled Lawn Mower is starting up easily and delivering great cutting performance. We appreciate your honest note regarding the weight and resistance when pushing the unit without power; because self-propelled mowers feature integrated wheel-drive transmission gears, pushing them manually when the battery is depleted creates natural mechanical drag.
To help maximize your runtime and make yard work as seamless as possible, here are a few quick tips to keep in mind:
* Dual-Port Auto-Switching: Ensure both 4.0Ah batteries are fully charged and properly latched into both battery ports before mowing, as the system automatically switches from one battery to the other to extend your uninterrupted mowing time.
* Managing Drag & Self-Propel Drive: When you reach the end of a pass or need to pull the mower backward, release the self-propel drive lever a second or two before stopping your forward motion, this allows the drive transmission gears to fully disengage, making turns and manual pulling much smoother.
* Deck Height & Grass Conditions: Avoid cutting more than one-third of the grass height at a time and mow when the lawn is dry. Cutting tall or damp grass places extra load on the motor, which drains batteries significantly faster.
For helpful video walkthroughs, battery care guides, and mowing tips, feel free to visit the official Greenworks YouTube channel. If you have questions about runtime, picking up a secondary battery set, or need any product support down the road, please d not hesitate to reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or through our online support center, we are always happy to help!
To help maximize your runtime and make yard work as seamless as possible, here are a few quick tips to keep in mind:
* Dual-Port Auto-Switching: Ensure both 4.0Ah batteries are fully charged and properly latched into both battery ports before mowing, as the system automatically switches from one battery to the other to extend your uninterrupted mowing time.
* Managing Drag & Self-Propel Drive: When you reach the end of a pass or need to pull the mower backward, release the self-propel drive lever a second or two before stopping your forward motion, this allows the drive transmission gears to fully disengage, making turns and manual pulling much smoother.
* Deck Height & Grass Conditions: Avoid cutting more than one-third of the grass height at a time and mow when the lawn is dry. Cutting tall or damp grass places extra load on the motor, which drains batteries significantly faster.
For helpful video walkthroughs, battery care guides, and mowing tips, feel free to visit the official Greenworks YouTube channel. If you have questions about runtime, picking up a secondary battery set, or need any product support down the road, please d not hesitate to reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or through our online support center, we are always happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid product
on June 29, 2026
Posted by: JP 5
This is a great mower. I trashed my gas and wanted to go all electric. The 25' makes mowing quick, and it cuts close to edges, making weed trimming fast. I was so excited to get an electric mower so I could mow at night when it is cooler. This mower is quiet and has a nice LED light on it. It will not light up the yard, but will keep you from running into things. I love the way it folds up. I have an 8x5 shed in the backyard, and this mower folds up and fits in it perfectly. I live on a .25 of an acre, house lot, and the two batteries will mow my yard with no problem; in fact, I will use the same batteries for my weed trimmer and blower. Battery charging is quick. When I first got my mower, the batteries were dead. It took about 40 min to fully charge the two batteries.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Customer For Life
on June 21, 2026
Posted by: greggu62
from Northport, AL
Gender:Male
Runtime, speed, charging time and power are outstanding. Greenworks has convinced me.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
I don't know about the competitor, but it isn't wo
on June 21, 2026
Posted by: ACD Walker
Gender:Male
I bought this about 3 years ago. I have a 1/6 acre yard and it takes 2 charging rounds to get it all cut. If you try to cut tall grass it just stalls. I think this is some kind to safety setting to prevent motor over-heating. The blades don't stay sharp and to location of the self-propelling setting is right where it gets bumped to full speed or crawl. The light isn't necessary, but it never worked.
I bought this because I'm not fond of gasoline stored in the garage and my wife kept running over the cord of our corded mower.
Pros: Environmentally Safe
Response from greenworkstools.comBy Greenworks, June 22, 2026
Hello ACD Walker.
Thank you for sharing your detailed feedback and for being a Greenworks customer. We understand your concerns regarding runtime, performance in taller grass, and some of the design elements you mentioned. For a 1/6 acre yard, needing multiple charge cycles can occur depending on grass thickness, cutting height, and mowing conditions, as thicker or taller grass places a heavier load on the motor and can trigger protective features designed to prevent overheating or overcurrent.
To help improve performance, we recommend mowing more frequently and avoiding cutting more than one-third of the grass height at a time, as well as raising the deck height when tackling taller or dense areas. Ensuring the blades are kept sharp and clean can also significantly improve cutting efficiency and reduce strain on the motor. If the mower is stalling, checking underneath the deck for buildup and confirming the blades spin freely (with the battery removed) can help identify any resistance issues. Regarding runtime, alternating between the two included batteries and allowing them to fully cool before recharging can help optimize overall performance.
For the self-propel control sensitivity, making sure the handle is fully secured and adjusting hand positioning may help minimize accidental changes during operation. As for the headlight, if it has never functioned, that may indicate a wiring or component issue, and our success team can review that further if the unit is still within the warranty period. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Thank you for sharing your detailed feedback and for being a Greenworks customer. We understand your concerns regarding runtime, performance in taller grass, and some of the design elements you mentioned. For a 1/6 acre yard, needing multiple charge cycles can occur depending on grass thickness, cutting height, and mowing conditions, as thicker or taller grass places a heavier load on the motor and can trigger protective features designed to prevent overheating or overcurrent.
To help improve performance, we recommend mowing more frequently and avoiding cutting more than one-third of the grass height at a time, as well as raising the deck height when tackling taller or dense areas. Ensuring the blades are kept sharp and clean can also significantly improve cutting efficiency and reduce strain on the motor. If the mower is stalling, checking underneath the deck for buildup and confirming the blades spin freely (with the battery removed) can help identify any resistance issues. Regarding runtime, alternating between the two included batteries and allowing them to fully cool before recharging can help optimize overall performance.
For the self-propel control sensitivity, making sure the handle is fully secured and adjusting hand positioning may help minimize accidental changes during operation. As for the headlight, if it has never functioned, that may indicate a wiring or component issue, and our success team can review that further if the unit is still within the warranty period. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Some redesign needed.
on May 29, 2026
Posted by: ohio-steve
I have only had this about a week. The problem I am having is grass clinging to the deck. I am mowing dense grass, and it seems like about every ten or so minutes, I must tip the mower up and clear the grass packed around the blades.
Also, maybe I am not supposed to be using it this way, but I removed the plug, expecting rear discharge. It discharges some, but clogs quickly.
Also, maybe I am not supposed to be using it this way, but I removed the plug, expecting rear discharge. It discharges some, but clogs quickly.
Response from greenworkstools.comBy Greenworks, June 1, 2026
Thank you for your feedback. We are sorry to hear about the clogging issues you are experiencing. In dense or damp grass conditions, buildup under the deck can occur more quickly, especially when cutting at a lower height setting or when the grass is taller than the recommended one-third blade removal per pass. For best performance, we recommend mowing when the grass is dry, raising the cutting height slightly, and making multiple passes rather than attempting to cut heavy growth in a single pass, as this significantly reduces material accumulation under the deck. It is also important to ensure the correct discharge configuration is used for your mowing mode; while rear discharge can be used on compatible setups, it is not intended to fully eliminate clogging in heavy or wet conditions, as airflow dynamics under the deck still rely on blade speed and deck clearance. Periodic deck cleaning during use is sometimes necessary in dense conditions, but frequent buildup may indicate cutting conditions that exceed optimal operating parameters for the mower. We appreciate the feedback on design performance and will share it with our product team for review. We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend trying our Q&A section on products' page or Chat with us direct on our website or call 1-888-909-6757. We are here to help.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Wisconsin
Gender:Male
Verified Purchase:Yes
I absolutely love this mower. I previously had a 40v, 20" mower and it took 2x 4amh batteries to mow my small yard. This one does the entire yard on only 1x 4amh battery and only uses 3/4 of a charge to do the job. I like that I don't have to use the self-propel feature unless I need/want to to conserve battery power. Many other brands require using the self-propel at all times (if equipped). The only drawback to this mower is the front wheels don't turn left-right relying on the tip and pivot method which is a bit tedious given this mower's weight.
Pros: Durable, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT PURCHASSE
on May 14, 2026
Posted by: HallmarkTN
from Tennessee
Gender:Male
[This review was collected as part of a promotion.] I little late. I bought the mower a couple of years ago. I LOVE IT. I will probably never go back to a gas-powered mower. I was amazed at the life of the battery and the coverage. The performance is wonderful. It mows thick and tall grass with ease.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com