Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries & Dual Port Charger - Green
Average customer rating
4.6
(790 Reviews)
Rating breakdown 790 reviews
5 Stars
608
4 Stars
118
3 Stars
28
2 Stars
13
1 Star
23
94%of customers recommend this product.
(
615 out of
657)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries & Dual Port Charger - Green
Customer Rating
5
So much to love about this machine!
on June 15, 2022
Posted by: Femi
from Salt Lake City, UT
First of all, I love this lawn mower. I have a 2 year old gas powered top of the line lawn mower that's worked great for me. However, because of the size of my lawn (my property sits on 3/4 acre), I wanted something wider than 21" and that is battery powered. I looked at riding lawn mowers but always feel like getting as close to my lawn a possible and sitting, riding around wouldn't do it for me. Enters the 25" Greenworks' Brushless Cordless Self-Propelled Lawn Mower w/ (2) 4.0Ah Batteries and Charger.
I had to get on a waitlist to finally get it, and the price went up by then but it made me more determined to get the machine. To be sure, I was skeptical of the brand since I don't own anything from Greenworks and I have other battery powered equipment that I have enjoyed. However, seeing that mainstream retail outlets carry the brand, I was emboldened to give it try. If nothing else, it'll save me trips to the gas station, frustration about disposing of gas at the end of the season, and help with the climate!
When it came, it was simple to assemble and get going. I charged the battery fully, although it indicated it had sufficient charge to complete a good portion of my lawn. Once ready to go, it took a minute to figure out the controls but quite simple as I felt completely in control after that first mowing run. Having only owned the mower for about two months, I continue to learn more about it. I enjoy using so much that I mow more than once a week at times now because it's more efficient than my 21" mower and no preparations needed to get started.
It's lighter than my old lawn mower and I'm conflicted on whether that's a good or bad thing. Lighter means it is more easily maneuverable with space-saving storage option, but that also makes it a bit jumpy when going over grass terrain that is bumpy, not giving the smoothest mowing look over the grass. But, I don't think twice going over the lawn again because it's fun to do. I suspect that's a trade-of I will accept in light of the other substantial benefits of owning the new machine.
Finally, my yard consists of three major lawn areas which could be about 1/2 an acre in total. This Pro 60V 25” Brushless Cordless Self-Propelled Lawn Mower chews through the yard with plenty of juice left in the 2nd of the two 60V batteries.
If you're on the edge, I'd say go-for-it! You won't regret it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Handlebar too high
on June 20, 2022
Posted by: Buzsaw
from Fulshear, Tx
Gender:Male
Ok, just used my new 25” for the first time. Was very impressed with the run time. I have 2/3 of an acre (minus house and pool) and completed the mow with 2 bars left ( of 8 total with 2 batteries). Pictures don’t show it but I have a pretty good slope in the backyard. Only used self-propel a couple of times cuz I like mowing for exercise. Easier to push than my gas mower. After use, haven’t cleared out space in the garage for another mower, but didn’t matter. It folds up very easily, rolls on the wheels like a luggage carrier and stores in very little space.
So now the reason for the 3 stars. The whole reason I bought the mower was so my wife could help me mow and get some exercise doing it. I’m 6’1” and the handlebar feels too high for me. My 5’4” wife tried it and said “no way!” When I push it up a hill I feel like I’m pushing the bar over my head and lifting the back tire off the ground. Not sure why it’s so high in the first place but should at least have an adjustment. My shoulders hurt after mowing from having been held so high and pushing at an awkward angle.
So now the reason for the 3 stars. The whole reason I bought the mower was so my wife could help me mow and get some exercise doing it. I’m 6’1” and the handlebar feels too high for me. My 5’4” wife tried it and said “no way!” When I push it up a hill I feel like I’m pushing the bar over my head and lifting the back tire off the ground. Not sure why it’s so high in the first place but should at least have an adjustment. My shoulders hurt after mowing from having been held so high and pushing at an awkward angle.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care , June 21, 2022
Hello Buzsaw,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
When the user unfolds the handles from the folded position, there is one more additional slot that will allow the users to adjust to a lower setting. The mower handle adjusts up to 5.5” difference from the ground from the high setting to the low.
We hope you will find this information helpful! Should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for choosing Greenworks Tools for your garden needs!
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
When the user unfolds the handles from the folded position, there is one more additional slot that will allow the users to adjust to a lower setting. The mower handle adjusts up to 5.5” difference from the ground from the high setting to the low.
We hope you will find this information helpful! Should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for choosing Greenworks Tools for your garden needs!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great value!
on July 3, 2022
Posted by: LLF43
from Richmond MA
Gender:Female
This machine is so easy to use. It's quiet as well and doesn't scare my dogs. I can store this in my walk-in basement safely because no fuel is involved. I feel good about my purchase from an environmental perspective and love not having to deal with stinky gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MarcusK
from Texas
Gender:Male
Verified Purchase:Yes
Excellent mower, I have approximately 10,000 square foot of very thick Bermuda lawn . I haven’t used 1 battery charge yet and that’s with 70% self propelled activated.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ozan
from Longmeadow,MA
Gender:Male
Verified Purchase:Yes
Excellent mower with enough power for what you need, batteries last an hour for me, it’s enough to do half acre at once i had the 16 inch one, upgraded to this one, came with spare set of blades and was very easy to assemble. I’ve got all yard tools greenworks. You can’t go wrong with them
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great idea, just not up to the challenge of southern lawns
on June 29, 2023
Posted by: Mr Homes
from Port Charlotte, Florida
Gender:Male
Purchase a year ago, and I've given this thing every chance I can, I'll be selling it as soon as I get a gas mower back in the garage. I really wish I had been more realistic in what's it capable of handling in the 30 trail period, I should have sent it back. I live in SW Florida, they use a lot of Bermuda and Bahia grass down here. It just can't deal with thicker lawns, they should state this so its obvious at the time of checkout. After dealing with Customer Service, in the end, they just told me my lawn is too thick for this type of mower.
Even with freshly sharpened blades, it tears the grass about as much as it cuts it and this is with freshly charged batteries and the turbo button engaged. I wasn't asking too much, or so I think. I was only taking 1/3 (1-2" of grass) of the grass height on the 2nd to the highest setting on the mower. If you cut at the highest, the quality is terrible as there isn't enough lift generated by the blades. At this rate, I would have to cut my lawn 3 times a week when my neighbors gas mower have enough grunt to get the job done once a week with the same grass type.
Maybe its a design issue with the blades as they rotate towards each other.
Either way I'll be moving back to gas. Nothing against electric mowers, this just isn't the right tool for the job or grass down here I guess.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 29, 2023
Hello Mr Homes,
Thank you for sharing your experience with this lawn mower. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. Greenworks designed this with a brushless motor that is based off our 60V platform. This means more power and longer run times. One cool aspect to this mower is the Smart Cut load-sensing Technology which means it is not always running full speed. If the mower senses a thicker part of the lawn or needs more power, automatically senses load & ramps from 2800-3200 RPM, when more power is needed.
This not only helps the mower get through tough conditions, but also helps save on battery and provides a longer run time.
We hope that you will give us another chance in the future! Should you ever have any questions, comments or concerns do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your experience with this lawn mower. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. Greenworks designed this with a brushless motor that is based off our 60V platform. This means more power and longer run times. One cool aspect to this mower is the Smart Cut load-sensing Technology which means it is not always running full speed. If the mower senses a thicker part of the lawn or needs more power, automatically senses load & ramps from 2800-3200 RPM, when more power is needed.
This not only helps the mower get through tough conditions, but also helps save on battery and provides a longer run time.
We hope that you will give us another chance in the future! Should you ever have any questions, comments or concerns do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: AWHOU
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had been looking at electric mowers. This mower seemed like a great value with the wide deck and 2 battery packs. I don't have a huge yard. But helps reduce the needed time to cut in the Texas heat. And I have more than adequate power leftover, after cutting. Will be investing in other Greenworks products, as I replace my gas powered ones.
Written by a customer while visiting greenworkstools.com
Posted by: J Re
from Charlotte NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Combo set gives me everything needed to keep my yard in order. The batteries are great, I have not had to stop in the middle of work to recharge them. Ordering the equipment was easy. Very happy that I chose this set.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com