I bought this for my 78 year old mother and she loves it. She has a very big yard so the larger deck is handy. She likes not having to deal with gasoline and being able to easily fold it for storage in her small garage. It cuts well. She has learned that in order to get the most out of the battery to make sure she has it on the right height before cutting the grass. She does wish the batteries would last a little bit longer though
This is my second review of this mower because I have to send back the first mower, which stopped working after 4 uses. I have already received the replacement mower and used it once. We'll see if it continues to work. Both mowers arrived in boxes that were crushed, torn, and retaped, because the tape was coming off. Greenworks really needs to rethink their packaging for these heavy mowers. Both mowers arrived with scuff marks and scratches. I don't know if that occurred during shipment, because the items inside are not packed tight and jumble around inside the box, or if the scuffs, etc., occurred during manufacturing. I experienced good battery life and the mower is easy to use. It did a fine job cutting my lawn when I was able to get it started.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 14, 2020
Hello AutumnGrey,
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their opinion with us as we strive to satisfy them. We are sorry to hear of the conditions both orders were received it will defiantly be shared internally. If you happen to run into any future questions, or warranty needs, feel free to reach out to us at 1-855-345-3934 or by email on info@greenworkstools.com.
i have large slopes on my house and my gas mower would slide down them and made it dangerous and impossible to mow. My greenworks mower makes this rask much easier. With the throttle for self propelled feature is very nice so i can go slower over the sketchy parts. Much lighter then my gas mower too. Has gone through 6 inches of thick gras with ease. Only bogs down wben my gras got crazy a fter days of raining and it was 10 inches or so. Put the bag on it and i bet it would even get through that too.