Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(800 Reviews)
Rating breakdown 800 reviews
5 Stars
615
4 Stars
119
3 Stars
29
2 Stars
13
1 Star
24
94%of customers recommend this product.
(
622 out of
664)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Replaced my riding tractor w/ Greenworks Pro 25" Self-Propelled Lawn Mower
on October 28, 2022
Posted by: MJ in Indiana PA
from Indiana PA
Gender:Male
Verified Purchase:Yes
I purchased the Pro 60V Brushless 25" Self-Propelled Lawn Mower 2/ 2 4.0AH Batteries and Charger with a little skepticism that the batteries would support doing my lawn. The first time using the mower, the batteries only lasted about 75-80% of the lawn. Unknowingly, the batteries need to be broken in. I almost spent an extra $300 on a 6.0AH battery to support cutting my entire lawn in one effort. The second time I used the mower, the batteries supported cutting my entire lawn and my neighbors back yard. Also picked up a lot of leaves in the process. Love the twin blades and the turbo feature for bagging. Mulch feature is excellent as well. The mower is smart enough to know when to apply extra power to get through thick areas or areas with excess cuttings.
Before I purchased this mower, I had read a few reviews concerning the self propelled feature. What I found was the feature likes to stay engaged for about a second or two after releasing the self propel lever. To avoid tugging the lawn mower back towards you, just leave the lever go about 2-3 feet before reaching the point of pulling the mower back. Smooth sailing.
I am really happy that I purchased this mower with a 25" wide cut. Replaced my riding tractor that had a 42" wide cut. No more gas or gas cans, oil or oil changes including disposal of same or clouds of smoke from the engine. Walking behind the mower in or out of self propel is easy and keeps me in better health as well. If you buy one, you won't be disappointed.
Before I purchased this mower, I had read a few reviews concerning the self propelled feature. What I found was the feature likes to stay engaged for about a second or two after releasing the self propel lever. To avoid tugging the lawn mower back towards you, just leave the lever go about 2-3 feet before reaching the point of pulling the mower back. Smooth sailing.
I am really happy that I purchased this mower with a 25" wide cut. Replaced my riding tractor that had a 42" wide cut. No more gas or gas cans, oil or oil changes including disposal of same or clouds of smoke from the engine. Walking behind the mower in or out of self propel is easy and keeps me in better health as well. If you buy one, you won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JThomasVT
from Frederick, MD
Gender:Male
Verified Purchase:Yes
This thing is awesome. No cords, easy charging, cuts through tall grass with ease, self-propelled makes hills a pleasure. If you need a new mower or just want one, go get this one today.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
It's Pretty Good!
on November 3, 2022
Posted by: John McP
from Scituate, MA
Gender:Male
Exceeds my expectations in terms of battery life per use (can't speak to long term)--and they don't really seem to advertise that once one battery runs out, you can charge it while you're running on the second battery. Very helpful for a big yard. Quality seems top notch, including the charger which has cooling fans. Folds up nice. Assembly is minimal and easy.
What keeps me from 5 stars is the cutting quality is a little bit subpar compared to my old (and dull) gas mower--more often I have to double-pass thick spots. Not too big a deal though. The more annoying part is pretty well covered in other reviews: when you disengage the self-propel it takes a solid couple seconds until you can roll those wheels backwards, like for changing direction and pivoting. Quite annoying, really. I'd probably go 3.5 stars if given the option.
That said, net-net, I'm happy with it and would still recommend it.
Pros: Convenient, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awsome
on November 5, 2022
Posted by: Chimellie
from Vernon, CT
Gender:Male
We got this machine about a year now, it's a beast. Came with 2 batteries, but we didn't need the back up battery because we only have 1/4 of an acre of land to mow.
Best mower we ever owned.
Best mower we ever owned.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Frederick maryland
Gender:Male
Verified Purchase:Yes
Excellent mower. Gets about an acre done on one charge with both batteries and makes mowing my hill much easier because of th3 ligh5 weight
Written by a customer while visiting greenworkstools.com
Posted by: ParthP
from NC
Gender:Male
Verified Purchase:Yes
Amazing Tool, saves lots of time and easy to operate and clean.
Charges full with in 20-30 min.
In one charge I cover my whole lawn, with left out charge in it.
I've also purchased 60V inverter with it, using same batteries can power light, fans and can charge phone and laptops.
Charges full with in 20-30 min.
In one charge I cover my whole lawn, with left out charge in it.
I've also purchased 60V inverter with it, using same batteries can power light, fans and can charge phone and laptops.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Self propel is no more!
on January 16, 2023
Posted by: Suckerx4
from Shawnee, Ks
Gender:Male
Owned this mower for 2 years. Self propel quit this fall when trying to mulch leaves. Cleaned deck with brush and greenworks leaf blower. No luck. Have attempted to contact CS before considering leaf blower will no resolution. I'm not going to sit for a couple hours on hold again for the mower. Guess I'll just pretend I'm a 10 year old boy back in the 60's pushing the walk behind again.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, January 17, 2023
Hello Directional Challenged,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. For warranty assistance please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. For warranty assistance please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don't do it... Replacement parts not available.
on February 8, 2023
Posted by: Patrick1973
from Sanford, FL
Gender:Male
This dual blade 25" 60V was actually very fun and effective for the nine months that I got to enjoy it. Yesterday I hit a small tree stump - and then my blades seized up. After removing and re-installing the blades - one blade works great, and the other just freely rotates by hand, but has no gear. A gear disk or two (of the 4) need to be replaced. (NOTE - I am seeking zero warranty coverage, I merely need to acquire replacement parts and am wanting and able to pay for them). But, after researching online, and just now calling Greenworks - I've learned two things. One, consumers cannot (have never) been able to buy replacement parts for repairing. And two, Greenworks has terminated their USA nationwide network of servicing dealers (until if and when a factory that they are building in TN is done being built, fully operational, and has caught up with it's back-log). BUY THIS OR ANY GREENWORKS APPLIANCE AT YOUR OWN RISK - because Greenworks parts, and servicers, remain two very open-ended questions, with currently zero ability to supply parts or servicing for any repairs.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 8, 2023
Hello Patrick1973,
Thank you for your review. We're sorry to hear of this unfortunate event and to hear you are having negative feels towards Greenworks. Please be advised if the blade has hit the rock hard enough it may have severely damaged the motor and is no longer operational. If you wish to reopen your case and investigate your options further, we do encourage you to contact us back at 1-888-909-6757 (1-888-90WORKS). This will allow us to look into your customer profile for specific details regarding the case and look into the option that is best for you!
Thank you for your review. We're sorry to hear of this unfortunate event and to hear you are having negative feels towards Greenworks. Please be advised if the blade has hit the rock hard enough it may have severely damaged the motor and is no longer operational. If you wish to reopen your case and investigate your options further, we do encourage you to contact us back at 1-888-909-6757 (1-888-90WORKS). This will allow us to look into your customer profile for specific details regarding the case and look into the option that is best for you!
Written by a customer while visiting greenworkstools.com