Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(800 Reviews)
Rating breakdown 800 reviews
5 Stars
615
4 Stars
119
3 Stars
29
2 Stars
13
1 Star
24
94%of customers recommend this product.
(
622 out of
664)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: BryanDR
from Kansas City, Kansas
Gender:Male
Verified Purchase:Yes
Great mower. Lightweight and quiet compared to my old gas mower. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not acceptable
on October 4, 2022
Posted by: Dan H
from St.Louis MO
Gender:Male
I’ve had this mower for 1 season and it’s just not worth. To get a clean cut without missing any blades, I have to go over the lawn twice on turbo. I’ve sharpened the blades 4 times at different angles and levels of sharpness but the outcome is the same… cut the lawn twice. It also seems to tear the grass after the first cut with freshly sharpened blades. I’m not an engineer but it seems to me the motor rpms aren’t high enough to compensate for the blades being so short, so the blade edge is moving much slower than a gas mower running at similar rpms with a 21 inch blade.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 4, 2022
Hello Dan H,
Thank you for your review. We are very sorry to hear about this experience!
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We are very sorry to hear about this experience!
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: APoco
from St. Louis, MO
Verified Purchase:Yes
Used my new mower for about a month and could not be happier! My mow-able yard is just over a half acre and the it has worked great each time...in fact I do not believe it has switched to the second battery yet and I use the self-propel about 80% of the time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ivectoru
from Virginia
Verified Purchase:Yes
This is my fourth GreenWorks product (I have a snow blower, trimmer, and pole saw/trimmer). This has a better battery (twin 60V 4Amp) than the snow blower and is enough to do my .3 acre yard, even with higher grass. The twin charger is nice, and the mower folds nicely for storage and cleaning. I've only had to use the bagger once after a long vacation. The bagger is smaller than my gas-powered Honda 21", but even though it means more stops, I like it because it is easier to handle when filling the paper bags our HOA requires. Not sure yet if it's worth the $$$, but if the battery lasts longer than my snow blower battery, I will be very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Willmows
from Kansas City, mo
Gender:Male
Verified Purchase:Yes
Really great mower! The extra wide deck cuts off a ton of time. Battery life is great. Barely run one of the batteries down mowing my entire yard, I still have a completely full battery but I can use to power the weedeater. Nice and quiet but still has plenty of power. Also super handy to be able to adjust the height on all four wheels with one liver. Also really love the vertical storage, takes up no room in my garage!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Knoxville, TN
Gender:Male
Verified Purchase:Yes
I have a half acre property and there is plenty of battery to life when finished to continue using my Greenworks weed eater and blower to finish the job. I haven’t had an opportunity to use it when the grass is thickest which could impact battery life but I’ve been impressed with the efficiency and power so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Customer2
Verified Purchase:Yes
Overall, this mower does the basics alright - mow the lawn and it covers a wider swath, reducing the number of back and forth. The batteries last as promised and they recharge very quickly as well. The reason for 3 stars is for the lack of updraft from the twin blades that only the grass that is standing upright gets cut, longer blades that fall over itself doesn't get sucked straight to be cut. Even the high lift blades, that came with the mower, didn't do it well, even on dry grass and with turbo. Forget mulching leaves using this. Maybe this is what you expect with battery mowers in general (I am comparing this to a conventional single blade 21" and I would go with my old one if I could).
Response from greenworkstools.comBy Greenworks, Customer Care, October 11, 2022
Hello Customer2,
We are glad that you are enjoying the overall performance of this lawn mower and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We look forward to your follow post, please keep us updated!
We are glad that you are enjoying the overall performance of this lawn mower and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We look forward to your follow post, please keep us updated!
Written by a customer while visiting greenworkstools.com
Posted by: shipper39
from sarasota florida
Gender:Male
Verified Purchase:Yes
quiet and lots of power,i have about a third ofan acre and i still had power when i was done,self propell is great
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com