Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
617
4 Stars
120
3 Stars
29
2 Stars
14
1 Star
26
94%of customers recommend this product.
(
623 out of
666)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Matthew E
from Bethlehem, PA
Gender:Male
Verified Purchase:Yes
At first I was rather pleased with my new mower. The 25” cutting deck is awesome for faster mowing; even though my lawn is pretty small (only about 1/5 acre). I love how easily it starts and I also love how quiet it is.
However, there are four major issues thus far that I find troubling with it.
-The wheels will not go backward until 5-7 seconds after you’ve released the forward drive. So if you have to do under bushes and then pull it back, you have to awkwardly wait to pull back because they literally are locked up. Sooooo frustrating!
-The two bolts holding the handlebar in came loose after using it only 4-5 times. I lost one and need to find a replacement already, even though I tightened them very firmly when I first assembled the mower. That is a bad flaw for sure.
-The battery seems to not last long as it did when I got it just a few weeks ago. As of now this is just a feeling, but I will look into this and update the review if possible when I have timed the battery life.
-It doesn’t seem to have very sharp cutting blades. I find I’m constantly having to go over areas again because there are blades of grass that stick out of the already cut area.
I will reach out to the manufacturer in a few weeks to see if they can resolve any of these issues, but as of now I do not recommend this lawn mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 14, 2021
Hello Matthew,
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit, also the issue with the bump knob. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, and charger handy so that we can gather all necessary details and complete troubleshooting with you.
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit, also the issue with the bump knob. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, and charger handy so that we can gather all necessary details and complete troubleshooting with you.
Written by a customer while visiting greenworkstools.com
Posted by: Cory H
Verified Purchase:Yes
Impressive mower. Very powerful and cuts my front and back yard in 20 minutes. Watch our for the turbo setting...you'll be going for a ride. This thing makes yard work fun!.
Written by a customer while visiting greenworkstools.com
Posted by: Paolokc
Verified Purchase:Yes
Very Happy with this Lawn mower. I have a hilly yard and this machine works very well. The adjustement is even. The self propelled wheel are speed adjustable. Great machine so far.
Written by a customer while visiting greenworkstools.com
Posted by: Ricky A
from Silver Spring MD
Gender:Male
Verified Purchase:Yes
The mower works well and can mow my .25 acre lawn in one charge. The larger deck allows fewer passes and speeds up the job by nearly 30%. I love the movable handle that allows for upright storage. Only downside is that my dual battery charger no longer functions properly after a month of ownership. Good thing I have a single battery charger from my 13” string trimmer to use while I arrange a warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent, quiet performance plus wide cut
on June 6, 2021
Posted by: jjjc
from NJ
Gender:Male
The light weight almost makes its self-propulsion unnecessary. Battery life has been good enough to last about four cuts for my modest lawn. Bagging performs very well, mulching - if the grass is not let go for too long - is also quite good. Noise is shockingly low compared to the gas mower I gave away. While that one always started on the first or second pull, it's delightful to have an instant-on mower. It's two-position handle also makes operation much more pleasant (in the upper position) for my 6' height.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: W Delia
Verified Purchase:Yes
Good power,batteries go about an hour,the drive system works well!
Written by a customer while visiting greenworkstools.com
Posted by: p5woody
Verified Purchase:Yes
I bought this because I already owned a 60V Greenworks Trimmer and Chainsaw. The mower works great, I have about a 1/3 of an acre and it uses the full two batteries. Sometimes I need to add a 3rd battery to finish up the end. This is not an issue because I have a 3rd battery. Also I could probably start charging the first depleted battery while using the 2nd if I needed to.
The only issue is when trying to backup the mower. It takes a little getting used to, you have to time the releasing of the self propel lever and when you want to backup to make a turn. If you don't do it correctly, the wheels will lock when pulling it backwards. I am getting better at it, works a little different then my previous self propelled mower. Previous mower, it was propelled by the front wheels so you could lift the front wheels off the ground when backing up. Since this is powered by the back wheels, you don't have the same option.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DRDR
Verified Purchase:Yes
Fantastic lawnmower, easy to use, wide cutting area, clean, battery lasts the whole yard, about .7 acres
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com