Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6 out of 5
4.6
(806 Reviews)
Open Ratings Snapshot
Rating breakdown 806 reviews
5 Stars
617
4 Stars
120
3 Stars
29
2 Stars
14
1 Star
26
94%of customers recommend this product. 
(
623 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
2 out of 5
2
Cut quality is disappointing but overall a good mower
on August 1, 2021
Posted by: MakN
from Harrisburg, PA
Gender:Male
The cut quality is disappointing where the mower did not cut grass evenly despite multiple passes. Having two rechargeable batteries is a plus which effectively allow "unlimited" mowing time because you can use one battery while charging the other. Another plus is the 25-ince mowing deck which saves time. Finally, the variable speed self-propelled feature is very nice because it makes mowing effortless. If the cut quality improves, I would give this lawn mower five stars.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Greenworks Customer CareAugust 3, 2021
Hello MakN,

Thank you for taking the time to provide this feedback. We are sorry to read that you are not completely satisfied with the lawnmower. Try raising the cutting height. Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 of the total length at a time. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. This will help with the stress on the mower and will help the grass stay healthy! Additionally, only mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to our team directly at 1-888-909-6757 or submit an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Love it
on July 26, 2021
Posted by: Troy Dave
from Troy, MI
Gender:Male
Verified Purchase:Yes
Handles my culdesac lot easily, barely uses the second battery, even using the turbo mode and self propel features. Handles long and wet grass as well as my old gas powered mower. The 25 inch width speeds up cutting. Gas powered mowers with that width cost significantly more. Saves time, no gas filling, much quieter, self propelled. I think it's a great value.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Great features, very quiet, long battery life.
on July 25, 2021
Posted by: Lenzo
from Cape Cod, MA
Gender:Male
I bought this lawnmower about a month ago and I really liked the way it cuts my lawn with and without the grass catcher. Easy fold up for storage and simple to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great Mower
on July 23, 2021
Posted by: Anonymous
from Fort Wayne, Indiana
Gender:Male
Verified Purchase:Yes
Has great power. I have a decent hill in my backyard that I had to push my gas powered self propelled. My new greenworks mower requires no additional assistance. I have an average association neighborhood yard and I can mow it on one of the 4 amp hour batteries.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
So close to being great.
on July 20, 2021
Posted by: Jlaw0023
from Wisconsin
Gender:Male
I purchased this product a month ago and shipped directly to my door. Easy to assemble, the fast charging had the batteries ready to mow in about an hour. I'm a little overboard with my lawn and take a lot of pride in the quality of my grass. That being said. Everything about this lawnmower is great except for the one job it is supposed to do and that is to cut the lawn, leaving missed grass clumps in almost every pass with new blades. To be able to get every blade of grass cut you'd have to go over your lawn twice. Every time I get to cut the grass which is every 2 days which is my "happy place" within 2 passes I get mad with the missed cut blades of grass.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenworksGreenworks Customer SupportAugust 10, 2021
Hello Jlaw0023,

Thank you for your review. We appreciate your honest feedback. A sharp blade will greatly enhance the performance of the mower. Not only does a sharp blade provide a cleaner cut but it also helps clippings to discharge appropriately. Be sure to check the blades and sharpen them or replace them at least once per year. In addition, mow only when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade, clump up, and will not appropriately discharge. Be sure to clean the deck underneath of your mower as well, any build-up of debris could affect the performance of the unit and prevent proper power. Do not spray water under the deck of the mower. For caked-on grass, use a scraper to get rid of the grass, and then you can use a damp cloth to wipe off and loose pieces. Finish by wiping with a dry cloth and if you have a steel mower deck, spraying lightly with a silicone spray or lawnmower deck spray.


Here are a few other tips as well to achieve the best cut:

1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
4) For best results keep the grass under 4" in length and walk at a slow but steady pace to allow the blades to cut efficiently.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Gone Electric!
on July 19, 2021
Posted by: Brendan J
from Fairfield, CT
Gender:Male
Verified Purchase:Yes
First new mower in about 15 years so was a little concerned about making the switch to electric but overall very happy with my purchase. The larger deck has reduced cutting time by about 25% and the mower is light and easy to use. Took a little time to get used to the variable speed but plenty of power with the 4.0 Ah battery. Using the charger and switching between batteries allows me complete lawn without having to take extended breaks. The self propelled model does generate some noise but much quieter than a combustion engine. Glad I made the move to electric.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Wonderful large 25 inch self propelled 60v mower
on July 17, 2021
Posted by: JJP1
from Birmingham, AL
Gender:Male
I purchased one of these 60v 25 inch self propelled mowers in August 2020. I couldn’t be more pleased. It cuts great to where you don’t need to bag the clippings. It’s self propelled with adjustable speeds, the batteries last long enough to easily cut front and back yards. It’s quiet and easy to maneuver. I now purchased a second identical mower as I didn’t want to keep having to carry the mower up and down a set of stairs as the mower is sturdy and weighs about 70 pounds with the batteries removed. Store it indoors outside of the weather. Batteries recharge quickly and automatically switch from depleted battery to fresh battery when mowing. Easily adjustable cutting heights. 4 year warranty. I finally have mowers that are well designed!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
The best lawnmower I ever owned!
on July 11, 2021
Posted by: BFhomerepair
from Pine Hill, NJ
Gender:Male
The title says it all! You won’t be disappointed with this baby! Just quiet power! My gas lawnmower would bog down in a certain area of my lawn, this Greenworks 25” dual blade makes easy work of that same area without even using the TURBO button.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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