Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6 out of 5
4.6
(800 Reviews)
Open Ratings Snapshot
Rating breakdown 800 reviews
5 Stars
615
4 Stars
119
3 Stars
29
2 Stars
13
1 Star
24
94%of customers recommend this product. 
(
622 out of 664
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
2 out of 5
2
So close to being great.
on July 20, 2021
Posted by: Jlaw0023
from Wisconsin
Gender:Male
I purchased this product a month ago and shipped directly to my door. Easy to assemble, the fast charging had the batteries ready to mow in about an hour. I'm a little overboard with my lawn and take a lot of pride in the quality of my grass. That being said. Everything about this lawnmower is great except for the one job it is supposed to do and that is to cut the lawn, leaving missed grass clumps in almost every pass with new blades. To be able to get every blade of grass cut you'd have to go over your lawn twice. Every time I get to cut the grass which is every 2 days which is my "happy place" within 2 passes I get mad with the missed cut blades of grass.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenworksGreenworks Customer SupportAugust 10, 2021
Hello Jlaw0023,

Thank you for your review. We appreciate your honest feedback. A sharp blade will greatly enhance the performance of the mower. Not only does a sharp blade provide a cleaner cut but it also helps clippings to discharge appropriately. Be sure to check the blades and sharpen them or replace them at least once per year. In addition, mow only when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade, clump up, and will not appropriately discharge. Be sure to clean the deck underneath of your mower as well, any build-up of debris could affect the performance of the unit and prevent proper power. Do not spray water under the deck of the mower. For caked-on grass, use a scraper to get rid of the grass, and then you can use a damp cloth to wipe off and loose pieces. Finish by wiping with a dry cloth and if you have a steel mower deck, spraying lightly with a silicone spray or lawnmower deck spray.


Here are a few other tips as well to achieve the best cut:

1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
4) For best results keep the grass under 4" in length and walk at a slow but steady pace to allow the blades to cut efficiently.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
60V Mower
on September 4, 2021
Posted by: Andy18
from Worcester Massachusetts
Gender:Male
Verified Purchase:Yes
Long lasting battery, well constructed mower, and great warranty. Mows great so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Old Guy that loved 80V ... THIS IS BETTER for Old Guy that loved 80V ..
on October 15, 2021
Posted by: Rick Marsh
from Shelby Twp MIchigan
Gender:Male
I have nearly every 80 Volt tool Greenworks makes. And I was disappointed that 80 is out but 60 volt lawnmower 25 inch it will be .. and WOW that really opened up my eyes. this is a power-house of power and way better cut than my 80V self propelled. I am awed and really really wanted to make this bad. I love my 80 tools like chain saw and edger ... snow blower it very good ... in any case jump on one of these 60volt 25 inch ... it is a dream ....
OK one thing ... why can't I turn off the lights? Mowing in the morning is against the law here and I'd cut my toes off in the night ... just seems to waste some juice and an off switch would be nice (all the neighbers think the lights are cool ... so maybe it is worth it!)
end of story of the grouchy old 80 Volt do has been conquered. Rick Marsh
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
I literally went “Green”
on October 26, 2021
Posted by: Blue290
from Tampa Florida
Gender:Male
I’ve used gas mowers for about 40+ years and finally decided to go “green” and get a battery mower. With so many brands to choose from, there was a very good video showing the 25” dual blade model place
in the top categories. I was concerned about how much time I would get with my batteries and so far I only used one of the dual 60v batteries. The extra width and the quiet motors actually make yard work enjoyable.
I am now swapping out the remainder of my yard tools to use the same battery platform.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Up To The Task
on November 7, 2021
Posted by: Walt S
from Eagle Idaho
Gender:Male
Verified Purchase:Yes
A combination of power, sensitive propelling, wide cut path and strong twin blade action make this the most effective battery powered lawn mower I have owned.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Love
on November 8, 2021
Posted by: CarolT
from Minneapolis, MN
Gender:Female
Verified Purchase:Yes
Love, love, love my new mower! So quiet and smooth to start, no more wrestling with a pull cord. Has cut grass and picked up leaves just as great as my gas mower did!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Extremely pleased
on November 9, 2021
Posted by: DaPr
from Cincinnati, Ohio
Gender:Male
Verified Purchase:Yes
Had my doubts but very impressed! Cuts well even in long wet grass. Plenty of battery life to complete the job. Mower is quiet, lightweight but durable. I actually get excited now to cut the grass!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Damage on arrival
on November 21, 2021
Posted by: MAJIC
The package arrived with a damaged box. The mower is an easy install. But I found the
the right rear wheel is skewed and does not rotate in a straight line. I am going to contact the customer service for a replacement (maybe just the wheel part if that is easy to DIY).
I will update this review after the customer service responded.
Response from greenworkstools.comBy Greenworks Customer CareNovember 22, 2021
Hello MAJIC,

Thank you for providing this feedback. We are terribly sorry to hear about this experience. Know that we would not consider this normal, and this isn't an experience we would want our customers to have.
So that we can appropriately address this issue, we ask that you please reach out to us directly at 1-888-909-6757 or submit an email to info@greenworkstools.com for further troubleshooting. We hope to hear from you soon.
Written by a customer while visiting greenworkstools.com
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