Overall the mower is good. It cuts through tall grass nicely and the run time is solid.
The self propelled is a little slow for me. Even at full speed I am not walking very fast. Also-some parts seem cheap and I worry about them breaking. One thing that happened on its first use: a bolt came out that holds the handles into the long handle bars. The wires were damaged slightly as a result. I had tightened those bolts all the way as part of the assembly...
Response from greenworkstools.comBy Greenworks, Customer Care, October 27, 2021
Hello Mowing in Loveland,
We are committed to providing our customers with a quality product and great customer service. One great thing about purchasing your Lawn Mower is the manufacture repair warranty. If it ends up that you are having an issue with the Lawn Mower, please contact our Customer Care at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty purposes. Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
2 months in and i am impressed. Plenty of power, plenty of battery to cut my whole yard with some to spare(standard size subdivision lot). Time will tell if the battery holds for for a few years
My only negative is the self propel does not disengage when u let off.(as in the wheels lock up and will not roll backwards) You have to push the mower foward a few feet to get it to disengage. Gets quite annoying at times.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Great mower but I only gave it four stars because it came dented in two spots. The one was in the handle where you have to slide the two pieces together. I had to bend the metal a little to assemble the handle. One thing that I don't like is the plastic clips you have to push to get the batteries out. I can see this part breaking very easily. I hope I am wrong. Other than that I love the mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
I bought this because I already owned a 60V Greenworks Trimmer and Chainsaw. The mower works great, I have about a 1/3 of an acre and it uses the full two batteries. Sometimes I need to add a 3rd battery to finish up the end. This is not an issue because I have a 3rd battery. Also I could probably start charging the first depleted battery while using the 2nd if I needed to.
The only issue is when trying to backup the mower. It takes a little getting used to, you have to time the releasing of the self propel lever and when you want to backup to make a turn. If you don't do it correctly, the wheels will lock when pulling it backwards. I am getting better at it, works a little different then my previous self propelled mower. Previous mower, it was propelled by the front wheels so you could lift the front wheels off the ground when backing up. Since this is powered by the back wheels, you don't have the same option.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
The mower works well and can mow my .25 acre lawn in one charge. The larger deck allows fewer passes and speeds up the job by nearly 30%. I love the movable handle that allows for upright storage. Only downside is that my dual battery charger no longer functions properly after a month of ownership. Good thing I have a single battery charger from my 13” string trimmer to use while I arrange a warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Impressive mower. Very powerful and cuts my front and back yard in 20 minutes. Watch our for the turbo setting...you'll be going for a ride. This thing makes yard work fun!.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Awesome! Super Fast
on June 22, 2021
Posted by: AnonymousUser1234
from Ohio
Gender:Male
Just as good as gas but better, because you can't get a 25" deck that's not commercial and crazy expensive. The self propel is instant and speedy, with an easily adjustable speed. Deck is easily adjusted too. I have noticed battery life is less when you mow taller grass.
Written by a customer while visiting greenworkstools.com
First new mower in about 15 years so was a little concerned about making the switch to electric but overall very happy with my purchase. The larger deck has reduced cutting time by about 25% and the mower is light and easy to use. Took a little time to get used to the variable speed but plenty of power with the 4.0 Ah battery. Using the charger and switching between batteries allows me complete lawn without having to take extended breaks. The self propelled model does generate some noise but much quieter than a combustion engine. Glad I made the move to electric.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com