Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
1
NO side discharge door
on February 17, 2022
Posted by: JU JU
from Kansas
Gender:Female
So upset this mower doesn't have a side discharge door option....I don't always want to catch the clippings on every mowing....
Response from greenworkstools.comBy GreenWorks, Customer Care, February 17, 2022
Hello JU JU,
Always enjoy hearing from our customers. We greatly appreciate your feedback. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want/need. Thanks again!
I'd read all the reviews and it certainly lived up to its praises: powerful, clean cutting and easy handling. I cut my steeply sloped front yard with a whole season of leaves mixed in with the grass. It cut, mulched, and powered itself up the hills with ease, barely using much of its batteries. And with the 25-inch width, I was done in no time. It actually performed better than any gas powered mower I'd ever used, and without all that noise and gas exhaust.
Purchased this model as it had good reviews and was on sale. Have not used yet as my lawn is currently under about 4" of snow. Was dissappointed in the shipping. The top of the box was damaged in 2 places and the bottom appeared to have been retaped. Mover appeared to not have been damaged, but will not know until spring.
Response from greenworkstools.comBy GreenWorks , Customer Care , January 28, 2022
Hello Hanz,
Thank you for taking to leave feedback for this lawn mower. We understand you are still waiting to get your mower fixed or replaced. The only time a customer would need to purchase a part is if the damage was a user error. This tool comes with a 4-year manufacturer's warranty and issues related to the product would be covered by us the manufacturer. Depending on which part is damage we may not have those available for customers and we do advise the safest option is to purchase the whole assembly to ensure all parts are replaced and customers are not using a damage unit. Thanks for reaching out. We have been working with you through email and I see we are working out a solution now. Please keep an eye out for an email from us and if you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Not as quiet as a Tesla but a lot quieter than a gas mower. Nice torque and speed control. So far not bogged down in grass but only mowing winter Rye. Definitely more efficient with 25" width and decent self propelled speed. Also nice to store vertical in tight space. So far, so good. Hopefully will feel the same with summer mowing.
After using a gas powered mower for decades I was skeptical making this purchase. I am extremely happy with the 25” mower. It cuts the entire 1/3 acre with no issues. The grass is cut perfectly even and the wider cutting path means fewer passes. Charging of batteries is quick and easy. I wish I had switched a long time ago. Now I need to look for some more Greenworks tools and complete my green conversion.
I've upgraded from 16" battery powered Greenworks lawn mower to this 60V 25" model and I'm glad I did this. Not only I can trim my lawn in fewer passes but also it helps me do it by it's self-propelled option. I like the build quality, it's sturdiness and extra replacement blades that came with it. I'd definitely buy it again.