Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
617
4 Stars
120
3 Stars
29
2 Stars
14
1 Star
26
94%of customers recommend this product.
(
623 out of
666)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Better than Expected
on April 19, 2022
Posted by: Matt6112
from St. Louis, MO
Gender:Male
I have an average size neighborhood yard. Does not even use up 1 battery in the 45 minutes it takes to finish. I run it with just one battery in it, so it is relatively light weight when I push it without using the self-propelled feature.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
An excellent transformation to electric lawn equipment.
on April 18, 2022
Posted by: G myers
from Amsterdam Ny
Gender:Male
Verified Purchase:Yes
So far the mower does a great job. I mow about 1 Acer with two batteries.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Handles my hillside
on April 17, 2022
Posted by: mlampepdx
from Lake Lure, NC
Gender:Male
Bought this mower to cut my sloping 1 1/2 acres rough cleared mountain site. The mower handles the slope easily, even when having to cut straight uphill. The twin batteries switched over flawlessly and powered the mower longer than I wanted to cut in a single session.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kristin W
from Pittsburgh
Gender:Female
Verified Purchase:Yes
Mower is amazing, easy to use. I have a large double lot and and can mow the entire lawn on a single charge. Self propelled is the way to go.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LKLK
Verified Purchase:Yes
Mowed for 1 hour and still had a full charge on the 2nd battery. Love the quietness, efficiency, and the way it cuts my new Zoysia grass!
Written by a customer while visiting greenworkstools.com
Posted by: LA in VA
from Richmond VA
Gender:Male
Verified Purchase:Yes
there is a lot to like about this battery mower...I like having 2 batteries, the wider cut path, and quick and easy start...also it's easy to clean since you can stand it up to clean the bottom. The mulching action is ok, I wouldn't let the grass get too high. The turbo function definitely makes better mulching, but it eats up the battery much quicker. It works for me, I like not having to deal with oil and gas, and the other items I mentioned. I'm satisfied with the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Will not work on 3rd mow
on April 9, 2022
Posted by: MidwestMatt
from Central Illinois
Gender:Male
Unable to get the mower to function on the 3rd mow. Simply beeps incessantly. Batteries fully charged, following all directions.
Response from greenworkstools.comBy Greenworks, Customer Care , April 11, 2022
Hello MidwestMatt,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheap plastic gears, replacements are wrong
on April 9, 2022
Posted by: HelloMomOf3
I need replacement R0200744-00. They say it is the same as other part numbers. It is NOT. I would think the company would be aware of what parts are in their products. I need the actual replacement, not the incorrect one and not a link to the wrong one.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 11, 2022
Hello HelloMomOf3,
We are sorry to hear about your experience when finding replacement parts! It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when finding replacement parts! It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com