Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,621 Reviews)
Rating breakdown 3,621 reviews
5 Stars
2,799
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
126
94%of customers recommend this product.
(
2,869 out of
3,061)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
First use and impressed so far
on August 14, 2020
Posted by: CraigKC
from Independence MO
Gender:Male
Used for the first time and it worked well. I have a medium size lawn with some thick areas of fescue . Lawn was slightly longer than normal and I was able to get the entire lawn mowed front and back on a single charge. Even used the self propel at times on the hills and thick areas. I'll probably buy an extra battery just to make sure I can get through the whole yard even if grass is a bit higher or I want to use the self propel more next time. The cut was satisfactory too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight and great cut!
on August 13, 2020
Posted by: Beerad
from Palm Coast, FL
Gender:Male
Was concerned about batteries not lasting a whole cut, but this mower wihust one battery has done a great job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Super little green machine
on August 13, 2020
Posted by: Absolucik
from Arizona
Gender:Female
[This review was collected as part of a promotion.] After using this mower several times i really enjoy it. The ease of use is wonderful. Also a bonus is extra battery. It works perfect for my small yard, but if your yard is larger the extra battery is a plus! The item is pricey, but you will love it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great mower
on August 13, 2020
Posted by: dale47
from Fl
Gender:Male
Only faults I see:
1. Battery only lasted 40 mins and 2nd batteries are too expensive.
Hard to clean after use as you can't spray the dirt off with a water hose. Housing has to be cleaned by hand.
1. Battery only lasted 40 mins and 2nd batteries are too expensive.
Hard to clean after use as you can't spray the dirt off with a water hose. Housing has to be cleaned by hand.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
damaged
on August 13, 2020
Posted by: Ush1012
My mower came in horrible condition and was damaged. I was told 10-15 buisness days for my replacement and have waited over 20 and was told to wait another 7-10! Horrible service! I don't care how good your products are you have terrible service and are not worth purchasing!!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, August 13, 2020
Hello Ush1012,
Thank you for your feedback and taking the time to voice your concerns. We are very sorry for the delay at this time our shipping partners are unfortunately delayed due to unusually high volume. We thank you for your patience and will continue to proactively improve our processes, so that you can receive your replacement as soon as possible.
Thank you for your feedback and taking the time to voice your concerns. We are very sorry for the delay at this time our shipping partners are unfortunately delayed due to unusually high volume. We thank you for your patience and will continue to proactively improve our processes, so that you can receive your replacement as soon as possible.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Minnesota
Gender:Male
Verified Purchase:Yes
Overall like the machine, its quiet, easy to operate and the self propelled is better than my gas mower was especially for hills, vertical storage is a plus and able to mow my lawn on one charge/one battery, small city lot with walk out basement any bigger and would have to use second battery. Some down sides, blade doesn't fill the actually mower deck so if not careful get stripes of lawn that aren't mowed, when stopping self propelled having to push forward before can pull it backwards, and battery level doesn't seem to be very accurate on the handle as it will say empty but the mower continues to run. Overall I am happy with the mower but feel like some improvements could be made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Good mower but damaged upon arrival
on August 12, 2020
Posted by: Joey S
from Houston
Gender:Male
I just moved into a house and needed a mower. After reading reviews I decided on Greenworks. The unit arrived with the box heavily damaged, and there was a broken plastic piece that I couldn’t figure out what it went to at the time. After mowing two times I have since found that the plastic cover on the inside of the wheel is what was damaged in the box. If Greenworks makes this right I will be happy to adjust this review.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Care, August 12, 2020
Hello Joey S,
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Saint Louis, MO
Gender:Female
Verified Purchase:Yes
I love this mower. It is quiet and doesn't use gas! The self-propelled works great and I can maneuver this mower easily because it weighs 71 pounds. I use the mulching feature and have the deck height set high because I don't want to bag or water my lawn... and my lawn looks great after mowing with the 21". Love it!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com