Hello Ruab,

We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower.
This unit is advertised as running up to 1hr. 20m. (w/ included batteries). It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Using the self-propelled feature will reduce the runtime by half.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.

Hello EricB. Thank you for sharing your honest feedback. We are glad the battery life is working well for you long run time is one of the key strengths of this mower. For the cutting performance, we recommend checking that the blade is sharp and properly installed, as a dull or misaligned blade can cause grass to lay flat rather than lift and cut cleanly. Mowing when the grass is dry and at the proper height can also improve lift and reduce the need for multiple passes. Regarding noise, while electric mowers are typically quieter than gas, the sound can vary depending on grass thickness and mowing speed. We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on the product's page or Chat with us direct on our website www.greenworkstools.com.