Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(800 Reviews)
Rating breakdown 800 reviews
5 Stars
615
4 Stars
119
3 Stars
29
2 Stars
13
1 Star
24
94%of customers recommend this product.
(
622 out of
664)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Albert RH
from Miami, FL
Gender:Male
Verified Purchase:Yes
This is my first electric mower and it works really well. It is actually stronger than I expected and has a very good range.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JQ2017_NM
from NM
Gender:Male
Verified Purchase:Yes
Makes pretty good cut for a mower on this price range. So far, so good! Now, I’m wishing Greenworks would come up with a 28-30’ wide cutting deck!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No Replacement Blades
on June 20, 2023
Posted by: ktpc2005
Gender:Male
The lawnmower works great until you need replacement blades and no one has had them in stock in 2023. I keep being told that they will be available soon and that is never the case.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworkis, June 21, 2023
Hello ktpc2005,
We sincerely apologize for this inconvenience. We've experienced an unusually high number of orders and have run out of inventory. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
We sincerely apologize for this inconvenience. We've experienced an unusually high number of orders and have run out of inventory. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great mower but lack of available repair parts is absurd.
on March 5, 2024
Posted by: JayW
from Dayton, Ohio
Gender:Male
Mower was given to my by my son when he moved out of state and no longer needed it. It was two years old. After two more years of my using it, during which it worked great, the mower became quite noisy. Eventually the nylon gears in the drive mechanism wore out. Not a problem, I am perfectly willing to do my own repair, pay for parts, what ever it takes. Gears are not available. Entire drive assembly is not available. There are no replacement parts available to repair this mower. I have the two batteries that came with the unit, plus one more that I purchased, and a second drop in charger. Along with a non working mower, all of which are useless to me. My green-energy, emission-free lawnmower is about to get dropped off at the landfill. Money spent is gone.
I cannot possibly recommend a lawnmower if you aren't able to get parts for it. It is very irresponsible for a company to import an item and not provide parts.
I cannot possibly recommend a lawnmower if you aren't able to get parts for it. It is very irresponsible for a company to import an item and not provide parts.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 6, 2024
Hello JayW,
Thank you for taking the time to voice your concerns. Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. Greenworks, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This part mentioned is not on the exploded view of replacement parts list. With that said, we, do may not have a part number for this part. We sincerely apologize for any inconvenience that this may have caused.
Thank you for taking the time to voice your concerns. Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. Greenworks, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This part mentioned is not on the exploded view of replacement parts list. With that said, we, do may not have a part number for this part. We sincerely apologize for any inconvenience that this may have caused.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
wow just wow
on February 16, 2020
Posted by: pkakkat
from Dallas TX
Gender:Female
[This review was collected as part of a promotion.] Greenworks never disappoints! The 60 volt Dual Blade Mower is a quiet and powerful machine. It comes with 2 batteries. Very fast and it has adjustable speeds. I had little trouble in removing the mulch plug as the instructions were not clear. I am 5ft 6in and its perfect for me. If you are looking for a self propelled wide area mower this is the one!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting greenworkstools.com
Posted by: Mowing Bob
from Grand Rapids, MI
Gender:Male
Verified Purchase:Yes
I just used my mower for the first time yesterday. I cut on a little over of a third of an acre with a lower level walkout, so I have some decent slopes I have to manage, and it managed the hills wonderfully. The mower did a great job cutting, it was great having the wider deck which cut down my cut time from a 21 inch deck it replaced. It took me about an hour and fifteen minutes and the batteries were pretty close to being done, but I probably used more power because of the hills. The self propulsion moves at a very good pace and does a good cut. The ease of raising and lower the deck height is pretty awesome, it makes changing the height near curbs and sidewalks easy and prevents scalping the lawn.
The only downside I see to this mower was that I have a lot of cut ins, which require me to go from self propulsion to manual, and several times as I transitioned, I mistakenly eased up on the mower handle at the same time as the propulsion handle, since they are squeezed by the same hand, and if you ease up on the mower at all, the engine cuts off. It's easy to restart, and I think its a beginner user error more than anything else, but that would be my one initial concern, and don't see it as enough of an issue to change my review.
I do have a trimmer and backpack blower as well, and an edger attachment is on its way to me. I bought the trimmer with battery, but opted not to buy any batteries for the backpack blower. I haven't used the trimmer yet, assuming I can edge and trim on the 2.0 battery and then cut, I can charge that battery while mowing and have enough charge to run the backpack blower after, given that I used up a little more mower battery than I thought I would, I may have to think about getting one more battery to make sure I can do a complete yard maintenance from start to finish without waiting on batteries.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
As promised!
on April 16, 2021
Posted by: Musicgill
from Jasper, Tennessee
Thank you so much for delivering what you promised in this mower. I got mine yesterday and used it. The self-propelled feature is stout. The batteries quickly charged and ran like a charm. Keep it coming, Greenworks! Congrats on a job well done!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue M
from Harrisburg, PA
Gender:Female
Verified Purchase:Yes
The nicest lawn mower I have ever used. Not very loud and so easy to use and store. I am very happy with my purchase. Thank you!
Written by a customer while visiting greenworkstools.com