Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,623 Reviews)
Rating breakdown 3,623 reviews
5 Stars
2,800
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
126
94%of customers recommend this product.
(
2,869 out of
3,062)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Never going back to gas power
on April 16, 2022
Posted by: MikeD828
from Santa Maria, Ca
Gender:Male
Perfect, so far, for our yard. Battery lasts for our lawn (1500 sq ft) for two lawn mows. The electric mower is much lighter than our old gas mower. Happy so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this mower!
on April 15, 2022
Posted by: RicardoN
from Portland, OR
Gender:Male
I love this mower! Just used it for the first time. Mowed about 1750sf in about half an hour and the 60volt/5.0ah battery still had half its charge left. This included mowing some tall new sod that was being mowed for the first time this spring. Plenty of power, not too loud, easy to adjust the height, and easy to remove/empty the clipping bag. Plus, no cord!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kristin W
from Pittsburgh
Gender:Female
Verified Purchase:Yes
Mower is amazing, easy to use. I have a large double lot and and can mow the entire lawn on a single charge. Self propelled is the way to go.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LKLK
Verified Purchase:Yes
Mowed for 1 hour and still had a full charge on the 2nd battery. Love the quietness, efficiency, and the way it cuts my new Zoysia grass!
Written by a customer while visiting greenworkstools.com
Posted by: LA in VA
from Richmond VA
Gender:Male
Verified Purchase:Yes
there is a lot to like about this battery mower...I like having 2 batteries, the wider cut path, and quick and easy start...also it's easy to clean since you can stand it up to clean the bottom. The mulching action is ok, I wouldn't let the grass get too high. The turbo function definitely makes better mulching, but it eats up the battery much quicker. It works for me, I like not having to deal with oil and gas, and the other items I mentioned. I'm satisfied with the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works well with my 2 acres
on April 9, 2022
Posted by: Gibson W
from Dallas, TX
Gender:Male
My 2 acres has some slopes and flat areas. The 6 batteries gives me enough power to mow it. I have side discharge although mulch kit is included.
The only frustration is the forward/reverse switch and blade on reverse. I have to press and hold the button to keep the PTO running.
It’s easy to accidentally bump the front/reverse switch. I think it should be a lever like shifter of a car. It’ll be more intuitive. Also, the more should not free roll if in area. Be care and remember to put parking break on. As for the seat, I wish it’ll let me slide back more. I’m average height of 5’9” and it feels cramp for my leg to press the accelerator pedal.
I especially like the battery design as they are easily removed to charge and can be used in other Greenworks Tools 60v tools. Some other brand has a 1 piece giant battery pack than is hard and heavy to replace. Turn ratio is better than gas powered mower as there is more room in front, without the engine, for the front wheels to turn. My wife enjoys using the mower as an ATV.
The only frustration is the forward/reverse switch and blade on reverse. I have to press and hold the button to keep the PTO running.
It’s easy to accidentally bump the front/reverse switch. I think it should be a lever like shifter of a car. It’ll be more intuitive. Also, the more should not free roll if in area. Be care and remember to put parking break on. As for the seat, I wish it’ll let me slide back more. I’m average height of 5’9” and it feels cramp for my leg to press the accelerator pedal.
I especially like the battery design as they are easily removed to charge and can be used in other Greenworks Tools 60v tools. Some other brand has a 1 piece giant battery pack than is hard and heavy to replace. Turn ratio is better than gas powered mower as there is more room in front, without the engine, for the front wheels to turn. My wife enjoys using the mower as an ATV.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Will not work on 3rd mow
on April 9, 2022
Posted by: MidwestMatt
from Central Illinois
Gender:Male
Unable to get the mower to function on the 3rd mow. Simply beeps incessantly. Batteries fully charged, following all directions.
Response from greenworkstools.comBy Greenworks, Customer Care , April 11, 2022
Hello MidwestMatt,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheap plastic gears, replacements are wrong
on April 9, 2022
Posted by: HelloMomOf3
I need replacement R0200744-00. They say it is the same as other part numbers. It is NOT. I would think the company would be aware of what parts are in their products. I need the actual replacement, not the incorrect one and not a link to the wrong one.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 11, 2022
Hello HelloMomOf3,
We are sorry to hear about your experience when finding replacement parts! It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when finding replacement parts! It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com