Battery didn't work, hopefully won't be to much of a hassle
Response from greenworkstools.comBy Greenworks, Customer Care , May 2, 2022
Hello Windward,
We really appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and Greenworks Customer Care team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
So far, so good. I used it for two cuttings. I love the quietness of the mower. I’m so glad I went for the self propelled mower. It’s just what I needed at 71 and hopefully it will keep me cutting my own lawn for a few more years. The feature that allows you to store it standing up is great.
My GREENWORKS ZTR was delivered today. The ONLY complaint was getting it off the packing frame. That was a horrible experience that resulted in unnecessary damage. That part needs to be re-evaluated!
After that, it did everything I needed and then some. The yard that used to take four hours to push was totally done in 20 minutes. Holy crap! The power and speed is phenomenal. And, it is extremely quiet in comparison to all the neighbors' mowers. ;)
I also love the idea that I can haul stuff around the yard, throw a snow blade on it, and light up what I'm mowing when it should be too dark to mow. Oh, and the fact that I'll never have to carry a can of gasoline in a vehicle again (or, even have to make a run to the convenience store for gas, mid-mow) is fantastic as well. Definitely a happy camper here! Buy it. You won't regret it!
Really love this mower. Easy to use and the battery life is excellent. No issue getting the lawn done. So easy to start and adjust the cut height. Would highly recommend.
Happy with this purchase. Good mulching power, goes to heavy grass easily. As much power as my 5 hp gas mower had. Definitely like the electric power tools from Greenworks.
2nd mowing and really loving it! Cuts real smooth and 1 5ah battery will do my whole 1/2 lot with hills using self propelled feature! Not missing gas\oil at all!
I was a bit apprehensive in purchasing a electric mower. I chose Greenworks based on reviews. I have moved my lawn twice, about 5,000 square feet. I really like that the mower is multispeed based on the load. When I get into thick grass, it automatically ramps up to the heavier load. I purchased the weed eater and blower with the same voltage. I can mow, trim, and clean up on one charge. So far, I'm very pleased with the capacity and ability to mow without getting gas.
Motor only draws from one battery, and when depleted requires you to remove it before it will draw on the other one. The mower is heavy, and difficult to maneuver in corners and other tight places. But generally, all the benefits of my non-self-propelled model.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, April 26, 2022
Hello Richard V,
Thank you for providing feedback. Model (2535002-VK) features auto switchover for longer runtime meaning there should be no need to remove the battery from the battery compartment for this model, this feature would depend on which lawn mower the user has. We would truly be interested in hearing more about the current lawn mower you own. We urge you to contact customer care at 1-888-909-6757 (1-888-90WORKS), and we will be happy to speak to you in greater detail. We appreciate you bringing this to our attention and look forward to speaking to you directly.