Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,620 Reviews)
Rating breakdown 3,620 reviews
5 Stars
2,799
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
125
94%of customers recommend this product.
(
2,869 out of
3,060)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Love my mower!
on September 22, 2026
Posted by: Daphine13
from Georgetown, KY
Gender:Female
I really love my electric crossover Z 60V 42"!! it handles very well in my yard. Easy to setup and maneuver
recharging time is only 3 hours.
recharging time is only 3 hours.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 25, 2026
Thank you for sharing your experience with the 60V 42" CrossoverZ Zero Turn Mower. We are delighted to hear that you are enjoying the easy setup, smooth handling, and maneuverability of your mower. It is also great to know that the charging time is meeting your needs. We appreciate you taking the time to share your feedback, and thank you for choosing Greenworks. If you ever have questions about your mower or any of our products, please contact Greenworks through the chat feature on our website, call us at 1-888-909-6757 (1-888-90WORKS), or visit the FAQ section to find answers and ask questions at any time. We hope you enjoy many seasons of effortless and enjoyable mowing ahead. Happy mowing!
Written by a customer while visiting greenworkstools.com
Posted by: DMRacing
from Mid-Missouri
Gender:Male
Verified Purchase:Yes
Mower seems pretty good, although there's physical space for more batteries. Might have been better with only the "suitcase" batteries (and more of them). The charger draws WAY too much current! A "normal" (600w or so) and "turbo" mode on the charger would be great, so you don't trip a breaker trying to charge the mower and run a small item on the same circuit.
Pros: Environmentally Safe, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 22, 2026
Thank you for taking the time to share your feedback on the Greenworks 60V MaximusZ Zero Turn Riding Mower. We appreciate your comments regarding the battery configuration and charger power requirements. Customer feedback helps us evaluate real-world product usage and identify opportunities for future improvements, and we will share your suggestions regarding additional battery capacity and selectable charging modes with our product team.
As a troubleshooting tip, if the charger trips a breaker, try charging from a dedicated outlet without other high-power devices on the same circuit. If you ever have specific questions or concerns about our products, contact Greenworks via chat on our website, call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. Thank you again for your review and feedback.
As a troubleshooting tip, if the charger trips a breaker, try charging from a dedicated outlet without other high-power devices on the same circuit. If you ever have specific questions or concerns about our products, contact Greenworks via chat on our website, call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. Thank you again for your review and feedback.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Brand new, won't charge.
on September 17, 2026
Posted by: MissRose
Brand new mower won't charge, gives C9 error code which isn't among codes listed. Never used.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 21, 2026
Thank you for sharing your experience. We are sorry to hear that your 60V CrossoverZ mower is displaying a C9 error code and that you have been unable to charge the unit before ever having the opportunity to use it. We understand how frustrating and disappointing that can be with a new purchase.
There are a few troubleshooting steps that may help resolve the issue. First, inspect the battery cable harness and any auxiliary communication wires running between the charger, charging port, and battery compartment to ensure all connections are secure and free of dirt, debris, or corrosion. You can also perform a hard reset by disconnecting all batteries and the charger from the mower, waiting 2 to 3 minutes to allow the internal system to fully discharge, and then reconnecting everything before attempting to charge again.
If the C9 error persists after these steps, the charger or mower's internal power management components may require further evaluation. We recommend visiting the Greenworks YouTube channel for additional setup and troubleshooting resources. If you still need assistance, please contact our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757 (1-888-90WORKS). Our team will be happy to help diagnose the issue and determine the best solution under warranty if needed.
There are a few troubleshooting steps that may help resolve the issue. First, inspect the battery cable harness and any auxiliary communication wires running between the charger, charging port, and battery compartment to ensure all connections are secure and free of dirt, debris, or corrosion. You can also perform a hard reset by disconnecting all batteries and the charger from the mower, waiting 2 to 3 minutes to allow the internal system to fully discharge, and then reconnecting everything before attempting to charge again.
If the C9 error persists after these steps, the charger or mower's internal power management components may require further evaluation. We recommend visiting the Greenworks YouTube channel for additional setup and troubleshooting resources. If you still need assistance, please contact our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757 (1-888-90WORKS). Our team will be happy to help diagnose the issue and determine the best solution under warranty if needed.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
New machine won't charge
on September 17, 2026
Posted by: MissRose
from California
Brand new 60v 42inch zt mower won't charge, gives C9 error code, which is not listed. Never used.
Response from greenworkstools.comBy Greenworks, September 17, 2026
Thank you for sharing your experience with us. We are sorry to hear that your new 60V 42" CrossoverZ Zero Turn Mower is displaying a C9 error code and will not charge. Please try removing and reinstalling all four batteries to ensure they are fully seated, verify that the charger is connected directly to a working wall outlet, and inspect the battery and charger contacts for any dirt or debris. If the error persists, it may indicate an issue that requires further investigation. For additional guidance, please visit the Greenworks YouTube channel for setup and troubleshooting videos. If you still need assistance, contact the Greenworks Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
If you live down South, you will regret buying
on September 13, 2026
Posted by: Pilotdad
from Covington, LA
Gender:Male
I was just going to straight out return it, but I decided to give it a shot and I deeply regret that. After the cut, I realized one of the battery doors doesn’t close properly. It cuts far worse than my previous 60 V 21 inch Greenworks push mower. And it just seems flimsy at best. To not take a product back means they have little to no confidence in their product line therefore, in my mind, it’s a scam at best. Maybe if you’re elderly and you have a large flat dry yard that you like to cut at least twice a week, sincerity, maybe this lawnmower is for you I really wanted this to work because I loved my previous mower. Sincerely angry, and regretful.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 14, 2026
Thank you for sharing your experience. We are sorry to hear that this mower did not meet your expectations, especially after having a positive experience with your previous Greenworks mower. The battery compartment doors should close securely during operation, so the behavior you described is not expected.
For the battery door, we recommend removing the battery and carefully inspecting both the battery compartment and door latch area for any debris, packaging material, or obstructions that could prevent proper closure. Ensure the battery is fully inserted and clicks securely into place, as a partially seated battery can sometimes prevent the door from latching correctly. It may also be helpful to compare both battery compartments to determine whether the issue is related to the door itself, the latch mechanism, or battery fitment. If the door still does not close properly after these checks, the unit may require further evaluation.
Regarding cutting performance, results can vary depending on grass type, grass height, moisture levels, and mowing settings. For thicker Southern grasses, we recommend verifying that the blades are sharp, selecting an appropriate cutting height, and avoiding removing more than one-third of the grass height in a single pass.
If you would like additional troubleshooting assistance, the Greenworks YouTube channel offers helpful setup, operation, and maintenance videos. You can also contact our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. They will be happy to help review the battery door concern and mower performance with you. We appreciate your feedback and will share your comments with our team.
For the battery door, we recommend removing the battery and carefully inspecting both the battery compartment and door latch area for any debris, packaging material, or obstructions that could prevent proper closure. Ensure the battery is fully inserted and clicks securely into place, as a partially seated battery can sometimes prevent the door from latching correctly. It may also be helpful to compare both battery compartments to determine whether the issue is related to the door itself, the latch mechanism, or battery fitment. If the door still does not close properly after these checks, the unit may require further evaluation.
Regarding cutting performance, results can vary depending on grass type, grass height, moisture levels, and mowing settings. For thicker Southern grasses, we recommend verifying that the blades are sharp, selecting an appropriate cutting height, and avoiding removing more than one-third of the grass height in a single pass.
If you would like additional troubleshooting assistance, the Greenworks YouTube channel offers helpful setup, operation, and maintenance videos. You can also contact our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. They will be happy to help review the battery door concern and mower performance with you. We appreciate your feedback and will share your comments with our team.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Two 60V Required
on September 11, 2026
Posted by: Sam61
from Central NY
Gender:Male
I purchased this late spring. Used it all summer on a yard size of just shy of a half acre. I do not have any hills. I love the wheal size as it moves across the yard with ease. Plenty of power for all types of grass. However, I cannot get more than 20-25 minute runtime. I reported this to Greenworks and they stated the batterie is for UP TO 45 minutes runtime averaging UP TO 1/2 acre. I'm not sure but seems they consider anything between 1-45 minutes within their advertised time limits.
You really need to be prepared to mow when the conditions are best for the mower. This isn't compatible with my schedule or mother nature's. If I let the lawn go a day to 3 past perfect mowing height, the battery will not last. If it's also little damp, three charges may be required.
This mower needs to be sold with at least 2 batteries for lawns up to a half acre.
You really need to be prepared to mow when the conditions are best for the mower. This isn't compatible with my schedule or mother nature's. If I let the lawn go a day to 3 past perfect mowing height, the battery will not last. If it's also little damp, three charges may be required.
This mower needs to be sold with at least 2 batteries for lawns up to a half acre.
Pros: Convenient, Easy to Use, Durable
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 11, 2026
Hello Sam61.
Thank you for taking the time to share your detailed experience. We are glad to hear that you have been pleased with the mower's power and maneuverability. We understand that runtime is an important consideration, especially for larger properties. Battery runtime can vary based on grass type, grass height, moisture levels, terrain, and overall mowing conditions. Thicker or damp grass and letting the lawn grow longer between cuts can increase power demand and reduce runtime compared to ideal testing conditions.
To help maximize runtime, we recommend mowing regularly, avoiding wet grass when possible, ensuring the blade remains sharp, and using a higher cutting height when conditions are more challenging. For larger lawns or more demanding conditions, having an additional battery available can help extend mowing time and improve convenience.
We appreciate your feedback regarding battery capacity and your suggestions. If you would like additional tips on optimizing performance, please visit the Greenworks YouTube channel. For further assistance, our Customer Success team can be reached through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. Thank you for choosing Greenworks.
Thank you for taking the time to share your detailed experience. We are glad to hear that you have been pleased with the mower's power and maneuverability. We understand that runtime is an important consideration, especially for larger properties. Battery runtime can vary based on grass type, grass height, moisture levels, terrain, and overall mowing conditions. Thicker or damp grass and letting the lawn grow longer between cuts can increase power demand and reduce runtime compared to ideal testing conditions.
To help maximize runtime, we recommend mowing regularly, avoiding wet grass when possible, ensuring the blade remains sharp, and using a higher cutting height when conditions are more challenging. For larger lawns or more demanding conditions, having an additional battery available can help extend mowing time and improve convenience.
We appreciate your feedback regarding battery capacity and your suggestions. If you would like additional tips on optimizing performance, please visit the Greenworks YouTube channel. For further assistance, our Customer Success team can be reached through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. Thank you for choosing Greenworks.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Two 60V Required
on September 11, 2026
Posted by: Sam61
I purchased this late spring. Used it all summer on a yard size of just shy of a half acre. I do not have any hills. I love the wheal size as it moves across the yard with ease. Plenty of power for all types of grass. However, I cannot get more than 20-25 minute runtime from the one battery sold with it. I reported this to Greenworks and they stated the batterie is for UP TO 45 minutes runtime averaging UP TO 1/2 acre. I'm not sure but seems they consider anything between 1-45 minutes within their advertised time limits.
Also, you really need to be prepared to mow when the conditions are best for the mower. This isn't always compatible with my schedule or mother nature's. If I let the lawn go a day to 3 past perfect mowing height, the battery will not last. If it's also little damp, three charges may be required.
This mower needs to be sold with at least 2 batteries for lawns up to a half acre.
I live in the Northeast. This mower has not yet experienced our fall with damp grass and leaves. I anticipate a single charge will not cut it.
Also, you really need to be prepared to mow when the conditions are best for the mower. This isn't always compatible with my schedule or mother nature's. If I let the lawn go a day to 3 past perfect mowing height, the battery will not last. If it's also little damp, three charges may be required.
This mower needs to be sold with at least 2 batteries for lawns up to a half acre.
I live in the Northeast. This mower has not yet experienced our fall with damp grass and leaves. I anticipate a single charge will not cut it.
Response from greenworkstools.comBy Greenworks, September 11, 2026
Hello Sam61.
Thank you for sharing your experience. We are glad to hear that you have been pleased with the mower's power and maneuverability. Battery-powered mowers can experience shorter runtime when cutting thicker, taller, or damp grass, as the motor works harder to maintain cutting performance. To help maximize runtime, we recommend mowing regularly, avoiding wet grass when possible, and keeping the blade sharp. We appreciate your feedback regarding battery capacity for larger lawns. If you would like additional tips on optimizing performance, please visit the Greenworks YouTube channel. For further assistance, our Customer Success team can be reached through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. Thank you for choosing Greenworks.
Thank you for sharing your experience. We are glad to hear that you have been pleased with the mower's power and maneuverability. Battery-powered mowers can experience shorter runtime when cutting thicker, taller, or damp grass, as the motor works harder to maintain cutting performance. To help maximize runtime, we recommend mowing regularly, avoiding wet grass when possible, and keeping the blade sharp. We appreciate your feedback regarding battery capacity for larger lawns. If you would like additional tips on optimizing performance, please visit the Greenworks YouTube channel. For further assistance, our Customer Success team can be reached through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. Thank you for choosing Greenworks.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60 volt Zero turn with wall charger
on September 8, 2026
Posted by: MT Mjbuild
from Dover, Wi
Gender:Male
Received CRZ 426 on 9/4/26 FedEx Freight. This machine is a joy to use.I have 3/4 acre mowed it twice , and only used half the battery charge. Love the wall charger with plug into the unit. I have power to my shed makes it very easy to charge.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 9, 2026
Thank you for choosing Greenworks and for sharing your positive experience with the 60V 42" CrossoverZ Zero Turn Mower. We are thrilled to hear that you are enjoying your new mower and that it is providing excellent runtime on your 3/4-acre property. It is especially great to know that the wall charger and direct charging capability are making the charging process convenient and easy for your setup. To help maintain optimal performance, we recommend ensuring the batteries are fully seated before operation, keeping the battery contacts clean and free of debris, and storing the batteries in a dry location when not in use. These simple steps can help maximize battery life and overall performance.
If you ever need assistance, product tips, or troubleshooting guidance, please visit the Greenworks YouTube channel for helpful videos. Our Customer Success team is also happy to help and can be reached through the online chat feature on the Greenworks website or by calling 1-888-909-6757. We hope you continue to enjoy many seasons of convenient, powerful mowing with your CrossoverZ mower.
If you ever need assistance, product tips, or troubleshooting guidance, please visit the Greenworks YouTube channel for helpful videos. Our Customer Success team is also happy to help and can be reached through the online chat feature on the Greenworks website or by calling 1-888-909-6757. We hope you continue to enjoy many seasons of convenient, powerful mowing with your CrossoverZ mower.
Written by a customer while visiting greenworkstools.com