Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries & Dual Port Charger - Green
Average customer rating
4.6
(790 Reviews)
Rating breakdown 790 reviews
5 Stars
608
4 Stars
118
3 Stars
28
2 Stars
13
1 Star
23
94%of customers recommend this product.
(
615 out of
657)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries & Dual Port Charger - Green
Posted by: Macbell
Verified Purchase:Yes
Excellent mower io every way. Easy to use, easy to maintain, powerful.
Written by a customer while visiting greenworkstools.com
Posted by: SamHTX
from Houston, TX
Gender:Male
Verified Purchase:Yes
Very solid construction with this mower with the steel cutting deck. Have a smallish lot (5000 sq ft) but it is a corner lot so more area to cover than normal. Have mowed twice and haven’t even gotten through fully depleting 1 of the batteries so far on each mow. Very easy to clean and store after using with the easy fold away function. Batteries charge very fast. I’d say full charge achieved within an hour tops. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Razor
Gender:Male
Verified Purchase:Yes
Easy start, light and easy to handle.lawn looks great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent, quiet performance plus wide cut
on June 6, 2021
Posted by: jjjc
from NJ
Gender:Male
The light weight almost makes its self-propulsion unnecessary. Battery life has been good enough to last about four cuts for my modest lawn. Bagging performs very well, mulching - if the grass is not let go for too long - is also quite good. Noise is shockingly low compared to the gas mower I gave away. While that one always started on the first or second pull, it's delightful to have an instant-on mower. It's two-position handle also makes operation much more pleasant (in the upper position) for my 6' height.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Matthew E
from Bethlehem, PA
Gender:Male
Verified Purchase:Yes
At first I was rather pleased with my new mower. The 25” cutting deck is awesome for faster mowing; even though my lawn is pretty small (only about 1/5 acre). I love how easily it starts and I also love how quiet it is.
However, there are four major issues thus far that I find troubling with it.
-The wheels will not go backward until 5-7 seconds after you’ve released the forward drive. So if you have to do under bushes and then pull it back, you have to awkwardly wait to pull back because they literally are locked up. Sooooo frustrating!
-The two bolts holding the handlebar in came loose after using it only 4-5 times. I lost one and need to find a replacement already, even though I tightened them very firmly when I first assembled the mower. That is a bad flaw for sure.
-The battery seems to not last long as it did when I got it just a few weeks ago. As of now this is just a feeling, but I will look into this and update the review if possible when I have timed the battery life.
-It doesn’t seem to have very sharp cutting blades. I find I’m constantly having to go over areas again because there are blades of grass that stick out of the already cut area.
I will reach out to the manufacturer in a few weeks to see if they can resolve any of these issues, but as of now I do not recommend this lawn mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 14, 2021
Hello Matthew,
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit, also the issue with the bump knob. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, and charger handy so that we can gather all necessary details and complete troubleshooting with you.
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit, also the issue with the bump knob. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, and charger handy so that we can gather all necessary details and complete troubleshooting with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best cordless electric lawn mower on the market
on June 21, 2021
Posted by: Cory80
from Coopersburg, PA
Gender:Male
I needed a new lawn mower after moving into a home on a third of an acre property. I wanted something a little wider to cut down on my mow time. I started researching and immediately came across this lawn mower. I now have had it for 2 months and it is cut above the other electric mowers I have used. I had an old ryobi that was always underpowered. This thing has power and the self propelled feature works great. I went from a 1.5 hours to 40 minutes of cut time with this mower too. Overall very happy.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Terrible service
on June 23, 2021
Posted by: Chris bran
from New york
Gender:Male
So far I’ve had this mower for 2 months.
Does a great job, batteries are powerful and long lasting.
There is 0 customer service however. I need one nut and bolt that fell off and lost.
Multiple emails and calls. They do absolutely nothing for you.
Does a great job, batteries are powerful and long lasting.
There is 0 customer service however. I need one nut and bolt that fell off and lost.
Multiple emails and calls. They do absolutely nothing for you.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Jonathan35
from Tulsa, Oklahoma
Gender:Male
Verified Purchase:Yes
Good quality! Better than I thought it would be. Ended up purchasing a headgear trimmer also to get an extra battery, and it’s an awesome product also!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com