Customer reviews from greenworkstools.com
Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,623 Reviews)
Rating breakdown 3,623 reviews
5 Stars
2,800
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
126
94%of customers recommend this product.
(
2,869 out of
3,062)
Customer Reviews for Greenworks - 60V 25" Cordless Brushless Self-Propelled Mower + Two (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Lazy TF
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well designed mower with a nice quiet run volume! Love it!
Written by a customer while visiting greenworkstools.com
Posted by: tpmyers
from Loudon TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] very happy with my purchase. I have tremendous hills in my yard and this mower does a great job. The adjustable shelf propel is great. So glad I choose Greenworks over all of the other brands out there.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Quite
on March 18, 2024
Posted by: Green useless
The 42” riding mower has truly disappointed me with shutting down continuously; support is minimal at most; replacement parts took a few weeks causing more headaches than when I first needed to mow. Error codes overheating or other codes caused issues in cold weather alike. Waiting in 40 degrees now for this thing to start so I’m gripping on the review page!
Response from greenworkstools.comBy Greenworks, March 19, 2024
Dear valued Greenworks Customer,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great mower but lack of available repair parts is absurd.
on March 5, 2024
Posted by: JayW
from Dayton, Ohio
Gender:Male
Mower was given to my by my son when he moved out of state and no longer needed it. It was two years old. After two more years of my using it, during which it worked great, the mower became quite noisy. Eventually the nylon gears in the drive mechanism wore out. Not a problem, I am perfectly willing to do my own repair, pay for parts, what ever it takes. Gears are not available. Entire drive assembly is not available. There are no replacement parts available to repair this mower. I have the two batteries that came with the unit, plus one more that I purchased, and a second drop in charger. Along with a non working mower, all of which are useless to me. My green-energy, emission-free lawnmower is about to get dropped off at the landfill. Money spent is gone.
I cannot possibly recommend a lawnmower if you aren't able to get parts for it. It is very irresponsible for a company to import an item and not provide parts.
I cannot possibly recommend a lawnmower if you aren't able to get parts for it. It is very irresponsible for a company to import an item and not provide parts.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 6, 2024
Hello JayW,
Thank you for taking the time to voice your concerns. Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. Greenworks, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This part mentioned is not on the exploded view of replacement parts list. With that said, we, do may not have a part number for this part. We sincerely apologize for any inconvenience that this may have caused.
Thank you for taking the time to voice your concerns. Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. Greenworks, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This part mentioned is not on the exploded view of replacement parts list. With that said, we, do may not have a part number for this part. We sincerely apologize for any inconvenience that this may have caused.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower!
on December 13, 2023
Posted by: Jevvis80
from Dallas TX
Gender:Male
[This review was collected as part of a promotion.] Super easy to assemble and store. Self propel variable speed feature is very user friendly. I use the 60V 4.0Ah batteries in my leaf blower and chainsaw also.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Can't be happier!
on December 5, 2023
Posted by: SaraK
from Edison, NJ
Gender:Female
I just got this machine today, got it tested and can't be happier! Now, I'm a 110 pound woman with not much muscle power. This mower is easy to handle, its battery lasted much longer than I expected, easy to assemble and cuts really well. I've had a tough time getting a new mower this year, tried three times ordering from different platforms, all I got were either defect, machine with no batteries, or wrong item. I was almost giving up mowing my own lawn if this order fails, but this time it is a success. Well made machine, thanks!
Pros: Convenient, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and cuts the grass amazingly.
on December 1, 2023
Posted by: Bryon115
from Gainesville, Florida
Gender:Male
I recently purchased the 60 volt lawnmower. It is my first electronic lawnmower. I was very happy with the performance and power that it has. I normally don't post reviews but I had to on this as it is well above my expectations. Great mower.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
I would buy again
on November 30, 2023
Posted by: Electric Mower
from Dayton, ohio
Gender:Male
I purchased at beginning of summer and used for one season. Overall I would purchase again. There was a couple times when the grass was a little long and damp that the mower struggled where my old gas mower could have powered through. I do like the wider mower and it is easy enough to use that my 10 year old son has mowed our lawn.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com