Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
1
No replacement parts and no marching blades anywhe
on July 25, 2024
Posted by: Maybenot
Gender:Male
[This review was collected as part of a promotion.] It's very difficult to get mulching blades for this lawn mower. I've also had a replacement sent to me because the bolt and the threads on the mower that holds the blade on was stripped out on both of the lawn mowers. You just cannot find any replacement parts at all for this thing.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 26, 2024
Hello Maybenot.
Thank you for taking the time to share your experience. This mower uses dual counter-spinning blades which drive the grass clippings towards the center and into the bag. Mulching blades are not available for this unit. We are sorry for any inconvenience this news may cause.
Here is a direct link for the replacement blades for this mower:
https://greenworkstools.com/products/25-inch-lawn-mower-replacement-blades-2952002
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Thank you for taking the time to share your experience. This mower uses dual counter-spinning blades which drive the grass clippings towards the center and into the bag. Mulching blades are not available for this unit. We are sorry for any inconvenience this news may cause.
Here is a direct link for the replacement blades for this mower:
https://greenworkstools.com/products/25-inch-lawn-mower-replacement-blades-2952002
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great buy
on July 24, 2024
Posted by: Eddie67
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] Easy set up and very strong lawnmower. Was not too sure of an electric lawnmower at first. Now just regret not getting it sooner.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MAK219
Verified Purchase:Yes
I provided my lawnmower model number (25112), the serial number (GWX21063) (120v, 13a, 60Hz) along with the year identified on the mower. The bag suggested was ordered and was not the correct grass catcher bag. I’m trying to send it back.
Response from greenworkstools.comBy Greenworks, July 25, 2024
Hello MAK219.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Posted by: OregonSmallFarm
from Oregon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this mower for about 2 weeks and I really like it. Our property slopes, with many areas that have slope exceeding the 15 degree maximum, so the mower gets out of control when I try to drive on these slopes. It is not engineered for slopes, so it performs as expected.
Pros: Easy to Use, Quiet, Effective
Written by a customer while visiting greenworkstools.com
Posted by: Dblchsbrgr
from Bedford, VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Set it on cruise and quietly cut your grass in comfort.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Just recieved! Excited to get started mowing!!
on July 23, 2024
Posted by: jon24
from Florida
Gender:Male
[This review was collected as part of a promotion.] In all fairness I just purchased this mower, (received it). I am inclined to write a full review after I have used it a month or two.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JesusP
from Houston, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works as advertised. The motors isn’t too loud. Cuts great. I like how the handles move.
Pros: Cost-Saver, Easy to Use, Quiet, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not up to par
on July 21, 2024
Posted by: MG Alves
Gender:Male
Bought this mower thinking it could tackle an acre (minus the area of the house) with no problems. So far, it takes a minimum of three charges to complete a half acre. When it completes charging at 100%, I unplug it, turn it on and it immediately says 71%. Where did the 29% go?
I thought this would be a good investment, but I was wrong. Because of the operating time, it takes me an entire weekend to mow my front and back yard. For the bit of time that it runs, it does fine.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 23, 2024
Hello MG Alves.
Thank you for taking the time to reach out to us.
We would like to get in touch to ensure that your Tractor is operating up to our performance standards. When you are with the unit please contact us by Live Chat on www.greenworkstools.com or by phone on out to our Customer Support Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to reach out to us.
We would like to get in touch to ensure that your Tractor is operating up to our performance standards. When you are with the unit please contact us by Live Chat on www.greenworkstools.com or by phone on out to our Customer Support Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com