Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Posted by: MFox
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mower works great as expected. I have many Green Works so I thought I would give this a try.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kyle Bateman
from Worcester, Massachusetts
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mower is excellent. Ability to mulch, side discharge, and bag are great features. Plenty of power and battery life to do my entire lawn. Very happy with this purchase.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RobertCVenice
from Venice FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great mower...powerful, well featured, mulches great. The vertical storage feature is very helpful.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Nice product but no service
on August 6, 2024
Posted by: Abbs
I've had this mower for a year and a half and although I've like it when it was operating, the self propelled mechanism no longer works and I can't find any place that provides service. The battery charger quit after this same period of time and I had to buy a new one. I can't believe a company like this thinks it is acceptable to provide no service for the residential customer.
Response from greenworkstools.comBy Greenworks, August 6, 2024
Hello Abbs.
We appreciate you letting us know and we apologize for your experience. Sorry to hear that you could not get through to our phone/Chat lines.
Our Summer hours are:
Monday to Friday: 9am – 6pm EST.
Saturday: CLOSED / Sunday: CLOSED
Live Chat agent hours below.
Monday – Friday: 9:30am – 5pm E.T.
We see that you have started a warranty claim, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. Sorry to hear that you could not get through to our phone/Chat lines.
Our Summer hours are:
Monday to Friday: 9am – 6pm EST.
Saturday: CLOSED / Sunday: CLOSED
Live Chat agent hours below.
Monday – Friday: 9:30am – 5pm E.T.
We see that you have started a warranty claim, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Posted by: Chris Lyntton
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lawnmower works as expected and is great!!!!!!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding mower.
on August 5, 2024
Posted by: BudR
from Verbena AL
Gender:Male
[This review was collected as part of a promotion.] This mower is exactly what I needed. Great sale price. Perfectly suited for my needs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very happy!
on August 4, 2024
Posted by: willb2
from florida
Gender:Male
[This review was collected as part of a promotion.] I wasn't sure about getting battery power lawn equipment. But I must say I'm pleased with the performance of all three.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Simple, clean, effective
on August 4, 2024
Posted by: Kobie
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] I bought this 2 months ago and have mowed 3 times. I was unsure about electric at first but it easily handles my 1 acre lot. Putting the parts on from delivery took about 30 minutes, the hardest part is getting rid of the metal pallet it ships on. It’s quiet, really fast and never smells like Gas! No issues so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com