Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,631 Reviews)
Rating breakdown 3,631 reviews
5 Stars
2,810
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,065)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
4
First time out
on September 27, 2024
Posted by: New to battery mowers
from IL
Gender:Male
[This review was collected as part of a promotion.] It is early to see how the mower will do over the long term, but I was pleasantly surprised with my first mowing. It had a different feel than my gas mower, but I managed to mow my entire yard without needing to switch to the second battery. The first battery gave me 40 minutes of run time. I need to get use to the self-propelled and not quite sure if it cuts quite as well as my gas mower did, but it did well enough.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet, plenty of power, good cut, and fast!
on September 26, 2024
Posted by: Speedracer
Gender:Male
[This review was collected as part of a promotion.] At least as powerful as the gas equivalent that this mower replaced. So quiet that you hear the rattling of the deck over rough terrain. I LOVE not having to deal with the gas, noise, and wondering if my mower will start every season. This thing just works, and well. And it is FAST. Cut is great with both the mulching blades and the high lift blades. The high lift blades use a considerable amount more power. With the mulching blades I can cut my 0.5 acre lawn 3-4 times at high speed using just 4 of the batteries. I keep the other two on the charger to use with my weed eater and blower.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Not sure how auto switch works
on September 25, 2024
Posted by: SonnyM
from Bought in Texas, now in Puerto Rico
Gender:Male
[This review was collected as part of a promotion.] I love this product except for two things: it does bog down if I try to mow on number two AND it states it has automatic switch technology but I have to always switch the battery positions. It runs out one battery and starts beeping and won't start until I switch the batteries.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 30, 2024
Hello SonnyM.
We are sorry to hear that you are experiencing an issue with the Auto-Switch Technology. When one battery dies, the other automatically takes over, seamlessly doubling your runtime without needing to swap them manually. Our Greenworks 60V mower senses extreme conditions to send optimal power to the blade motors, maintaining consistent blade speeds of 2,800-3,200 RPM through tall, thick, and wet grass. We recommend discharge the the mulch towards a previously cut area to prevent your mower from bogging down.
If you are able to record a video demonstration the concerns mentioned above and contact Greenworks directly, through Live Chat on Greenworks Tools website www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to investigate these issues further. Thank you.
We are sorry to hear that you are experiencing an issue with the Auto-Switch Technology. When one battery dies, the other automatically takes over, seamlessly doubling your runtime without needing to swap them manually. Our Greenworks 60V mower senses extreme conditions to send optimal power to the blade motors, maintaining consistent blade speeds of 2,800-3,200 RPM through tall, thick, and wet grass. We recommend discharge the the mulch towards a previously cut area to prevent your mower from bogging down.
If you are able to record a video demonstration the concerns mentioned above and contact Greenworks directly, through Live Chat on Greenworks Tools website www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to investigate these issues further. Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
spent hours getting the battery out, design flaw
on September 18, 2024
Posted by: jeat
[This review was collected as part of a promotion.] We bought early summer. It works great, but the battery is nearly impossible to get out of the charger. It is a design flaw because it is too tight. Finally got it by hanging it from the counter edge with one person holding and the other pushing the battery down from the top.
Response from greenworkstools.comBy Greenworks, September 19, 2024
Hello jeat.
Thank you for voicing your concerns. Our batteries do take a firm grip to pull the battery out. This is to ensure dislodgement does not occur during operation. Make sure the tracks on the battery are free of debris and dirt before you insert the battery, any debris can affect the movement of the battery. When removing the battery, apply a firm grip to the battery latch and place one hand on product and remove the battery pack with a firm pull. We hope our suggestion helps aid in a better user experience. Should you have any further questions or warranty needs please start a Live chat on www.greenworkstools.com or by phone on 1-888-909-6757.
Thank you for voicing your concerns. Our batteries do take a firm grip to pull the battery out. This is to ensure dislodgement does not occur during operation. Make sure the tracks on the battery are free of debris and dirt before you insert the battery, any debris can affect the movement of the battery. When removing the battery, apply a firm grip to the battery latch and place one hand on product and remove the battery pack with a firm pull. We hope our suggestion helps aid in a better user experience. Should you have any further questions or warranty needs please start a Live chat on www.greenworkstools.com or by phone on 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Product
on September 17, 2024
Posted by: ingramatics
from Aurora, OH
Gender:Male
[This review was collected as part of a promotion.] 1 Acre of very hilly property in NE Ohio. Works great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Your search for the perfect mower ends here
on September 16, 2024
Posted by: Davos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely best lawnmower I've ever used. High performance and power. Zero issues, super easy to use and batteries last so long I don't even need to recharge between cuts. Get this mower!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great All Around
on September 14, 2024
Posted by: Furngully14
from Grand Rapids, MI
Gender:Male
[This review was collected as part of a promotion.] Easy to assemble, easy to use, and the self drive works great even up steeper hills. Battery life is great even in thicker grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mower of the year
on September 14, 2024
Posted by: Raghav 87
from Canton, Georgia
Gender:Male
[This review was collected as part of a promotion.] I had 14inch push lawn mower and upgraded to this self propelled 21 inch, its the best i have ever purchased and works awesome. Precision cut, Battery last long, easily foldable, in short this is the best you could get.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com