Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(805 Reviews)
Rating breakdown 805 reviews
5 Stars
635
4 Stars
104
3 Stars
27
2 Stars
14
1 Star
25
93%of customers recommend this product.
(
657 out of
707)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5
great mower
on August 13, 2020
Posted by: dale47
from Fl
Gender:Male
Only faults I see:
1. Battery only lasted 40 mins and 2nd batteries are too expensive.
Hard to clean after use as you can't spray the dirt off with a water hose. Housing has to be cleaned by hand.
1. Battery only lasted 40 mins and 2nd batteries are too expensive.
Hard to clean after use as you can't spray the dirt off with a water hose. Housing has to be cleaned by hand.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Minnesota
Gender:Male
Verified Purchase:Yes
Overall like the machine, its quiet, easy to operate and the self propelled is better than my gas mower was especially for hills, vertical storage is a plus and able to mow my lawn on one charge/one battery, small city lot with walk out basement any bigger and would have to use second battery. Some down sides, blade doesn't fill the actually mower deck so if not careful get stripes of lawn that aren't mowed, when stopping self propelled having to push forward before can pull it backwards, and battery level doesn't seem to be very accurate on the handle as it will say empty but the mower continues to run. Overall I am happy with the mower but feel like some improvements could be made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Good mower but damaged upon arrival
on August 12, 2020
Posted by: Joey S
from Houston
Gender:Male
I just moved into a house and needed a mower. After reading reviews I decided on Greenworks. The unit arrived with the box heavily damaged, and there was a broken plastic piece that I couldn’t figure out what it went to at the time. After mowing two times I have since found that the plastic cover on the inside of the wheel is what was damaged in the box. If Greenworks makes this right I will be happy to adjust this review.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Care, August 12, 2020
Hello Joey S,
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Saint Louis, MO
Gender:Female
Verified Purchase:Yes
I love this mower. It is quiet and doesn't use gas! The self-propelled works great and I can maneuver this mower easily because it weighs 71 pounds. I use the mulching feature and have the deck height set high because I don't want to bag or water my lawn... and my lawn looks great after mowing with the 21". Love it!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I’m very pleased with this mower. It’s light weight and I don’t get as tired as I did with my old gas mower. Just push a button and go.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Takes care of a half acre lawn
on August 11, 2020
Posted by: Jayly12
from Westchester, New York
Bought this to take over lawn mowing thanks to the Covid19 stay at home order. Picked this as I have a snow thrower that uses the same battery. Works great and finishes the job faster than I expected, with the self propelled feature. Only complaint is one battery isn't enough in one go and I bought a second battery which solved the problem.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Need to return!!!
on August 11, 2020
Posted by: Justin33
Used for a couple of times. It stopped working for some reason. Likely the battery issue. If you want talk to them, be prepared to wait for a whole day as right now I am in queue of 170 people!! So frustrating. Worst buying experience ever.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wish I would have bought one sooner.
on August 10, 2020
Posted by: Binkldan
from Michigan
Gender:Male
I have had the mower for a month now and I am very pleased with it. I am very happy with the cut, isn't that all that matters? But the noise level! Have you ever tried having a conversation while cutting the grass? This mower sounds more like a vaccum, easy on the ears and yes you can have a conversation with someone while cutting the grass. Perfect for our yard and it only takes about an hour to charge the battery prior to cutting the grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com