Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
1
Greenworks are too cheap to include the tool!
on April 30, 2025
Posted by: Old lady!
[This review was collected as part of a promotion.] Print is so small on the installation paperwork! You included screws but no clue size of the thing I need to tighten it! I can’t pull the handlebars up unless I loosen the bolts and again, no thing to untighten it! I haven’t used the machine yet because I can’t bring the handlebars up!
Response from greenworkstools.comBy Greenworks, May 1, 2025
Hello Old lady!
Thank you for sharing your expereince. We regret that the print size is too small. We understand this may have caused inconvenience, and we are happy to provide you with a copy of the manual or answer any questions you may have. We have a dedicated support or documentation section where you can find user manuals, tutorials, or FAQs on the products page. For a visual walkthrough, we have attached a video. It shows how to attach the upper handle. You can access it here [https://youtu.be/DKJPkfE7cHk?t=78]. We hope you will find this information and video useful. Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
[This review was collected as part of a promotion.] Just got the mower today. I live on acreage. I mowed 5 acres is less than an hour compared to when I used to mow with my little cub cadet would take half a day.
[This review was collected as part of a promotion.] The self propelling capability is making mowing too easy. Our yard is not large but with our prior mower, we always have to go to the 2nd battery to complete the job. With this greenworks setup, a single battery can complete the whole job!
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
[This review was collected as part of a promotion.] We mow 3/4 acre each time and never run out of juice. Does an excellent job of manicuring the lawn.
[This review was collected as part of a promotion.] I bought this mower to use on my small yard in the city. Was concerned that it would not cut the first tall grass of the season, which was probably 8” high. Mower did a good job without getting bogged down. I did go over each pass twice (once forwards and once pulling backwards) to minimize grass that just got pushed over on the first pass. Used mulch setting and cleaned out under the mower halfway through. The 2 batteries completed my lawn with turbo mode activated the whole time and the self propelled feature activated about half the time. Probably mowed about 40-45 minutes in total in very tall grass, so mower was really having to work. So far I am very pleased with the simple push button start, the ability to fold the mower for storage, and the ease of assembly out of the box. Mower was pricey, but I got it on sale and am pleased with it overall. The only negative is that there is more push over of the grass than with my gas powered mower, but I can live with that so long as I don’t have the hassle of gas and a pull string starter. It’s also a lot quieter than my gas mower.
[This review was collected as part of a promotion.] Fast shipping and easy to use. If I had know this mower was so awesome I would thrown my gas mower away a long time ago!
[This review was collected as part of a promotion.] I've used it twice. Hasn't bogged down like my gas mower would. Mulches very well. Lighter weight. Compact storage. One surprise: the 8Ah battery barely cuts our 1/3 acre yard, so I ordered a 4Ah battery on sale for more run time.