Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,631 Reviews)
Rating breakdown 3,631 reviews
5 Stars
2,810
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,065)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
2
Not sturdy, breaks easily
on May 7, 2025
Posted by: plymdusterblue74
Gender:Male
[This review was collected as part of a promotion.] Not sturdy enough if you want a mower for mowing several yards and each yard has thick heavy grass. When I first purchased the mower, I thought it was a great product only to find out that the plastic gears break easily and I am on my third set of replacement gears. I have decided that the mower just does not have the power to cut thick heavy grass without breaking the gears. Am looking at other battery powered units from different manufacturers to see which one best fits my lawn care needs
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 8, 2025
Hello plymdusterblue74
We are happy to hear you have reached out to us and that our support team was able to assist you with this issue. Gears can fracture under excessive force, especially if the mower is used improperly (e.g., making sharp turns while the drive system is engaged). If the mower gets stuck in thick grass or debris, it might strain the gears beyond their capacity. Ensure you're not forcing the mower into situations where the gears are likely to be strained (e.g., rough terrain, dense weeds).
You mentioned the gears had been replaced. If the gears are not installed correctly or properly tightened, it can cause them to slip or break under stress. If you are replacing the gears, follow the instructions carefully and ensure they are properly tightened. We hope these troubleshooting tips help.
We are happy to hear you have reached out to us and that our support team was able to assist you with this issue. Gears can fracture under excessive force, especially if the mower is used improperly (e.g., making sharp turns while the drive system is engaged). If the mower gets stuck in thick grass or debris, it might strain the gears beyond their capacity. Ensure you're not forcing the mower into situations where the gears are likely to be strained (e.g., rough terrain, dense weeds).
You mentioned the gears had been replaced. If the gears are not installed correctly or properly tightened, it can cause them to slip or break under stress. If you are replacing the gears, follow the instructions carefully and ensure they are properly tightened. We hope these troubleshooting tips help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to put together, good instruction, started right up, easy used batteri
on May 6, 2025
Posted by: MEWMEW
from Snohomish, WA
Gender:Female
[This review was collected as part of a promotion.] I received 60V, 8.0 amp riding lawnmower yesterday. My son and I got it put together quickly. I mowed my front yard in no time. It has a nice even cut. We live on about 3 acres. Today I mowed for an hour & 3/4. Mower blades shut down just before batteries ran out giving me enough time to get back to my house. Batteries are easy to remove from mower and chargers. They charge in about an hour. I'll be out mowing more areas in no time!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Equipment for Your Lawn Needs
on May 6, 2025
Posted by: SkyBo
from Tahlequah, OK
Gender:Male
[This review was collected as part of a promotion.] I bought this mower and battery roughly 5 years ago and have used it ever since. It has been everything I thought it would be and mower. Plus! I've used it throughout the Fall Season to mulch/bag my leaves and it works like a charm. It's so quiet and I can mow my 1/2 acre yard in no time with 2 batteries. I would definitely recommend if you haven't purchased this yet, do so!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Every thing I was looking for in a lawn mower and $$ PRICE $$
on May 5, 2025
Posted by: quantum realms
from Michigan City, Indiana
Gender:Male
[This review was collected as part of a promotion.] This was the one electric mower which is capable of finishing my one acre. Thanks to the 2-60v 5amp batteries. I feel lucky and fortunate to get everything I was looking to get from this great deal. Only problem so far is my wife thinks the charger fan is too loud, but supporting battery life is way more important to me.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent choice for small lawn!
on May 5, 2025
Posted by: Rich2025
from Richmond, VA
Gender:Male
[This review was collected as part of a promotion.] Powerful enough for weekly mowing a small lawn. Overall it works flawlessly for five years now and the battery still runs strong. No more worry about winterizations!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great macchine!
on May 4, 2025
Posted by: Wes68
from Fallon, NV
Gender:Male
[This review was collected as part of a promotion.] Haven't had a chance to use it much as it has been raining but if it is like the other Greenworks tools I have, it will be a workhorse. My only gripe is the unit came with no operator's manual or assembly instructions. If I were not mechanically inclined, it would have been a challenge. Still, it should come with a owners manual. The reason for the 4 stars for quality was the right control arm frame is poorly installed and rubs when in reverse position to the point of hanging up. Had to repair before I could operate. Otherwise a nice machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my new mower!!
on May 4, 2025
Posted by: Aspenbuster
from Spokane Washington
Gender:Female
[This review was collected as part of a promotion.] I've been purchasing ones at estate sales and having them repaired cuz I couldn't afford a new one. The price on this was amazing and it works wonderfully. I am so happy!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
After Only One Mow Am Really Pleased
on May 4, 2025
Posted by: Lloyd55
from Bolivar, MO
Gender:Male
[This review was collected as part of a promotion.] Have only had the mower for a few days and am very happy with its performance. Mower was easy to put together and easy to operate. Batteries charged completely in ver little time. After 1st battery was depleted I pulled it out and charged it while using the 2nd battery. Almost finished my entire yard with both batteries. I suspect that if I didn’t always use the self-propel feature I could have mowed the entire yard without recharging. Mower is easy to push and maneuver without using the self-propel. Cuts very nicely.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com