Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,631 Reviews)
Rating breakdown 3,631 reviews
5 Stars
2,810
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,065)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
3
Rear wheel drive is a problem for me
on June 2, 2025
Posted by: TobeyY
[This review was collected as part of a promotion.] I have never had rear wheel drive mower and would never get again. In my opinion, rear drive makes it difficult to turn the mower. I do find this mower to give a nice cut and the battery lasts long enough to cut over 5000 square feet. I also appreciate the way it folds and stands up to store.
Response from greenworkstools.comBy Greenworks, June 3, 2025
Hello TobeyY.
Thank you for sharing your experience. We are sad to hear the rear wheel drive is a match for your needs. RWD mowers offer better traction, particularly on hills and uneven surfaces, as the rear wheels can grip the ground more effectively. They also tend to maintain traction better when the grass bag is full. However, RWD mowers may require a slight effort to turn, as the operator needs to disengage the drive or pivot on the rear wheels. We have a video that will show you how to operate your self-propelled mower. You can watch the video here (https://youtu.be/NUN1HvDgwrY?t=243). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Operating Your Greenworks Self Propelled Mower
Thank you for sharing your experience. We are sad to hear the rear wheel drive is a match for your needs. RWD mowers offer better traction, particularly on hills and uneven surfaces, as the rear wheels can grip the ground more effectively. They also tend to maintain traction better when the grass bag is full. However, RWD mowers may require a slight effort to turn, as the operator needs to disengage the drive or pivot on the rear wheels. We have a video that will show you how to operate your self-propelled mower. You can watch the video here (https://youtu.be/NUN1HvDgwrY?t=243). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Operating Your Greenworks Self Propelled Mower
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower!
on June 2, 2025
Posted by: NicoleD
from San Antonio
Gender:Female
[This review was collected as part of a promotion.] I just bought this mower and absolutely cannot wait to try it out! I'm staring at the battery while it chargers bc the moment it's ready I'm out the door, ready to go make my yard look nicer!! Thank you for having so many options for mowers. This mower is my very first I've owned myself. I'm so excited.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on June 1, 2025
Posted by: The Beekeeper
from South Carolina
Gender:Male
[This review was collected as part of a promotion.] I’m still learning zero turn mowers, but this mower is very well built and powerful.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Easy to put together
on June 1, 2025
Posted by: B770
from Cincinnati OH
Gender:Female
[This review was collected as part of a promotion.] Got it to work for 10 whole minutes then it stopped. Can't get it to work again. Directions suck.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 2, 2025
Hello B770.
We are sorry to hear of the issue you are experiencing with your 60V Mower. There are a few reasons this may happen.
1. The newer design lawn mowers have a built-in safety switch at the bottom of the handle. If the handle is not locked in place properly the mower will not start or stall out after a few seconds.
2. Battery aliment. Check that the battery is correctly connected to the battery compartment. Open the battery door. Align the ribs on the battery with the grooves in the battery compartment. Push the battery into the battery compartment until the battery locks into place.
Lastly, startup is often a common reason the mower does not start. To start the unit. Pull back on the green handles while simultaneously pressing the (green) start button, please note the blades will turn off if you release the green handles.
We have shared our video in the hope it will assist and provide better user experience. (https://youtu.be/8EuAuzYB3zg). Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear of the issue you are experiencing with your 60V Mower. There are a few reasons this may happen.
1. The newer design lawn mowers have a built-in safety switch at the bottom of the handle. If the handle is not locked in place properly the mower will not start or stall out after a few seconds.
2. Battery aliment. Check that the battery is correctly connected to the battery compartment. Open the battery door. Align the ribs on the battery with the grooves in the battery compartment. Push the battery into the battery compartment until the battery locks into place.
Lastly, startup is often a common reason the mower does not start. To start the unit. Pull back on the green handles while simultaneously pressing the (green) start button, please note the blades will turn off if you release the green handles.
We have shared our video in the hope it will assist and provide better user experience. (https://youtu.be/8EuAuzYB3zg). Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Super easy to push and operate
on June 1, 2025
Posted by: Shen Guy
from Shen Valley, VA
Gender:Male
[This review was collected as part of a promotion.] I'm amazed at how easy it is to use this mower. Its very light and pushes super easy. Batteries last a long time and I love my purchase!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Electric 60volt Mower
on May 31, 2025
Posted by: MomoBeck
from Coweta, Okla
Gender:Female
[This review was collected as part of a promotion.] I just bought this mower because my gas one broke. I'm very happy with this one, very easy for a woman to use and very light weight. My neighbor recommended it, she has one just like it. Pretty cool no more gas, oil, plug, filter or pulling a cord! 😊🌞❤️
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Single moms dream
on May 31, 2025
Posted by: TiffanyKY
from Lexington, KY
Gender:Female
[This review was collected as part of a promotion.] Single mom and first time mower. After days of research this seemed to be the mower that fit my criteria. Logng lasting battery, lightweight, and easy to use/store. So glad got this! It took a minute long you tube video for me to figure out how to assemble and use it. Very easy to use, not loud what so ever and just glides. I actually enjoy mowing. 10/10 recommend for anyone looking for a simple yet powerful mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
There are what they are. Value mowers. Good for price
on May 31, 2025
Posted by: Cape Bud
from Cape cod MA
Gender:Male
[This review was collected as part of a promotion.] Actually have 60v 22in 8Mha bat. Not many blade options. Not sure about warranty support. Cuts well. Heavier grass on turbo.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com