Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,630 Reviews)
Rating breakdown 3,630 reviews
5 Stars
2,810
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
124
94%of customers recommend this product.
(
2,873 out of
3,064)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5
GREATEST LAWN MOWER EVER
on June 29, 2019
Posted by: starnes479
Gender:Male
i just bought this lawn mower and found it to be the best investment i could ever make. I've mowed a great deal of lawn with many other kinds of lawn mowersand in my seventy years believe me this does the job. I have St. Augustine grass and it is really and unbelieveablly thick 4" grass and hard to move with a regular standard lawn mower. But this lawn mower and it being self-propelled is great not one problem or hitche. I also bought the Greenwork battery operated blower and trimmer as well. these three items have made my mowing the front and back yard a whole lot easier and more comfortable. believe me you can't go wrong with this lawn mower,
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Mowed well but I keep running out of juice
on June 9, 2019
Posted by: The Caveman
from Flint, Texas
Gender:Male
Mowed twice so far and each time I get 2/3-3/4 of the way done and I run out of power and have to recharge the battery. Not sure if I am getting 60 min on a fully charged battery. Cut is fine so far and I like adjusting the height of the blade. I am trying to buying a back up battery so I don’t have to wait hours for the battery to recharge again, or find a battery that lasts longer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than I imagined
on May 19, 2019
Posted by: Robdee32
from Texas
Gender:Male
Do to my work schedule, cutting my lawn has been a pain. I cant mow too early or too late ( considerate of the neighbors ). I decided to try electric. This beats my 190cc troy built. It's almost comically quiet. Cuts great, almost an hour of run time without dying, really really smooth to operate. Almost therapeutic. Easy storage with zero mess. Looks like I'll be replacing my lawn equipment with greenworks products...
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this mower
on May 15, 2019
Posted by: Darlac
from Fort Mill SC
Gender:Female
I purchased this about a month ago, and has already paid for it self. I was paying for someone to mow my lawn. I am an older female, and had a hard time starting a gas powered mower, pushing it, plus putting in gas, oil etc. It easily folds up and stores it in my garage. Having the throttle control and rear wheel drive make's it a joy to mow. Best purchase I have ever made!! Now just need some nicer grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works Better Than Expected -- It's a Keeper
on May 4, 2019
Posted by: JHWJR
from Pittsburgh, PA
Gender:Male
I have an average size city lot. I was a little hesitant from reading reviews, here and elsewhere, suggesting that the battery life was disappointed, but I am not disappointed. Last week, it did my lawn great. I forgot to charge when done. This week, it did about 80% of my lawn with the still uncharged battery. I have the 60v 5A battery that came with my self-propelled mower. I'm happy. I really can't think of anything I'd change about this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible terrible mower.
on April 24, 2019
Posted by: Anonymous
from Easton, MD
Gender:Male
I bought the green works pro 60 volts. Said the battery would last up to an hour. I bought it. Charged the battery and got a solid 35 minutes out of it. Thought maybe it was the first charge and it would last longer. Well 5 days later and 7 mows I got the yard kind of done. I can't mow on the lowest setting because the motor kills right away. I have to use the 3rd from the bottom. I would need 5 batteries to do my entire yard and it's not that big. Really disappointed.
Response from greenworkstools.comBy Greenworks Tools , Digital Engagement Team, May 3, 2019
Hello Gregory James
Thank you for your feedback. We are sorry to hear that you're not completely satisfied with your 21-Inch Cordless Brushless Lawn Mower (MO60L410). While the run time can vary depending on the type, length and thickness of your grass, we do understand your frustrations. A great feature of the Greenworks 60-volt battery system is that the batteries are interchangeable, and one battery can be used on a wide range of garden tools. It is important to cut your lawn regularly and not allow the grass to reach a height of much over 3-4" in order to insure a proper cut. Grass has a grain and growing pattern that can vary greatly between varieties. Therefore, the directions in which you mow can affect how well you mow. It's worth noting, this battery is not shipped fully charged and we recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time.
We would be happy to chat with you about this in greater detail to see if there is anything we can do to help, please contact us at 1-855-345-3934.
Thank you for your feedback. We are sorry to hear that you're not completely satisfied with your 21-Inch Cordless Brushless Lawn Mower (MO60L410). While the run time can vary depending on the type, length and thickness of your grass, we do understand your frustrations. A great feature of the Greenworks 60-volt battery system is that the batteries are interchangeable, and one battery can be used on a wide range of garden tools. It is important to cut your lawn regularly and not allow the grass to reach a height of much over 3-4" in order to insure a proper cut. Grass has a grain and growing pattern that can vary greatly between varieties. Therefore, the directions in which you mow can affect how well you mow. It's worth noting, this battery is not shipped fully charged and we recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time.
We would be happy to chat with you about this in greater detail to see if there is anything we can do to help, please contact us at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So quiet!
on April 16, 2019
Posted by: Jeremiah
from Asheville, NC
Gender:Male
Just did my first mow today and super happy with the results. A) It's suprisingly quiet and B) it's so easy to start and use. I'll never go back to a gas mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
**Warning** Buy a gas powered mower instead!!!
on April 9, 2019
Posted by: Anonymous
from Lititz, PA
Gender:Male
After reading many great reviews I decided to buy this mower. I'm guessing the people who gave those great reviews never owned other mowers previously. I own .25 acres with a large house in the middle of it. My yard is small. The battery only lasts for 30 to 45 minutes which doesn't always allow me to mow my entire yard before the mower dies. In the spring we had some rain so I had to mow twice a week to keep the grass as short as possible because of the short battery span and the battery would still die before getting my yard completely mowed. The mower only has a single blade instead of a double blade, which doesn't cut the best. It allows grass that is laying over to stay laying over and leaves skippers. Also it doesn't pick up leaves when driving over them. Previously I owned a double blade gas mower that would spin fast and suck the grass upright and cut it off very nicely, but not this mower! It looks great and is lightweight but that's now a reason to buy a mower. It does not do the job! Buy a gas powered mower instead!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools , Digital Engagement Team, April 22, 2019
Hello Rejected BuyAHonda
Thank you for your feedback. We are sorry to hear that you're not completely satisfied with the run time of your 60V 21-Inch Self Propelled Brushless Lawn Mower. The run time for this lawn mower with a 5Ah battery is up to 60 minutes. The run time may vary slightly depending on cutting technique and the condition of your lawn. We based the run time off optimal conditions-load.
Here are some tips that will help to achieve better run time:
1. Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 at a time.
2. Mow when grass is dry.
3. Mow in the morning or late afternoon to reduce the heat stress on newly cut grass.
4. Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
5. New or thick grass may require a narrow cutting path.
6. For the best results keep the lawn under 4" in length and walk at a steady pace to allow the blades to cut efficiently
If you would like to contact us, we would be happy to speak with you about the tool and sort out any issues you've been having we can be reached at 1-855-345-3934 or by email on info@greenworkstools.com
Thank you for your feedback. We are sorry to hear that you're not completely satisfied with the run time of your 60V 21-Inch Self Propelled Brushless Lawn Mower. The run time for this lawn mower with a 5Ah battery is up to 60 minutes. The run time may vary slightly depending on cutting technique and the condition of your lawn. We based the run time off optimal conditions-load.
Here are some tips that will help to achieve better run time:
1. Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 at a time.
2. Mow when grass is dry.
3. Mow in the morning or late afternoon to reduce the heat stress on newly cut grass.
4. Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
5. New or thick grass may require a narrow cutting path.
6. For the best results keep the lawn under 4" in length and walk at a steady pace to allow the blades to cut efficiently
If you would like to contact us, we would be happy to speak with you about the tool and sort out any issues you've been having we can be reached at 1-855-345-3934 or by email on info@greenworkstools.com
Written by a customer while visiting greenworkstools.com