Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6 out of 5
4.6
(3,630 Reviews)
Open Ratings Snapshot
Rating breakdown 3,630 reviews
5 Stars
2,810
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
124
94%of customers recommend this product. 
(
2,873 out of 3,064
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5 out of 5
5
It just works!
on April 18, 2020
Posted by: SKR123
from Ohio
Gender:Male
It just works!
I own multiple Greenworks Tools - Leaf blower, string trimmer and a twin force 40v lawn mower. Moved to a new home with bugger yard so upgraded to this one. To me, Greenworks is the Apple of lawn tools. There is a thoughtfulness of their products not found in many other brands. Be it the battery indicator on the handle or the soft closing of the battery cover or the turbo mode for thick grass, these subtle features just enrich your experience with the products. This mower gets the job done as claimed. The ability of add an additional battery is awesome as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Good mower. Bad battery
on April 18, 2020
Posted by: Jcac
Verified Purchase:Yes
Mower is great. Battery is not even close to what is claimed. I get about 20 minutes out of the 4ah. Battery
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , April 23, 2020
Hello Jcac

Thank you for your feedback. While the runtime will be depended on the condition of your lawn, if the grass was thick, dense and longer grass will affect the run time. Once your grass is maintained within the ideal cutting height of 4", you will also see an increase in run time.
Here are a few more tips to increase run time:
1. Set the mower to the highest cutting height (or 1/3 of the length of grass); mow no more than 1/3 at a time.
2. Mow when grass is dry.
3. For the best results keep the lawn under 4" in length and walk at a steady pace to allow the blades to cut efficiently.
If you have tried these suggestions and are still experiencing a less than normal run time, please kindly give us a contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.

*Please be advised due to the current pandemic COVID-19 we're experiencing delays. We thank you for your patience and understanding.*
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
Quiet Mower, Nice Cut, Bad Battery Run Time
on April 17, 2020
Posted by: nate23
from Indiana
Gender:Male
I was looking for the 82v commercial 25" mower, but it is only available at authorized retailers. There are none within 100 miles of me. So, I thought I would try this one. I used the mower twice so far with a fully charged 4ah and 2ah battery. I had run times of 54 minutes and 48 minutes, using the self-propelled feature roughly half of that time. The mower cuts well, but the advertised up to 100 minute run time (90 minutes listed further down on the website) is no where near accurate for actual cutting. Customer service did agree to send an additional 2ah battery, but that only gets me to roughly 68 minutes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Quiet, efficient, effective...Love it!!
on April 15, 2020
Posted by: ChadR
from St Louis
Gender:Male
Verified Purchase:Yes
Love this thing!! It’s efficient, QUIET, intuitive to use, effortless to start/stop, and the construction is high-quality... feels like the future of lawn tools.
This is the first review I’ve ever submitted for anything (I paid full price too, no demo bias here), and I’m doing it because I truly think it’s awesome. I was interested in reducing my carbon emissions (lawn equipment is very polluting), and it does that while being super quiet (like talk to my wife on the porch in a normal voice while mowing quiet), and clean (no gas-smelling clothes... I’ve literally mowed in my pajamas). I’ve had it for 3 weeks and already had 2 neighbors ask me about it!
So happy with my purchase... highly recommend this mower!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Never going back to gas.
on April 13, 2020
Posted by: Cody13
from ohio
Gender:Male
recently purchased this mower and I have to say I am completely blown away by its performance. I wasn't sure it would keep up with a gas powered mower but after mowing my lawn I have become a believer. I'm going to be getting the weed eater next to replace my gas one asap. If you have any doubts take the plunge and switch to battery powered, you won't be disappointed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great cut, great battery life
on April 12, 2020
Posted by: Mowing Bob
from Grand Rapids, MI
Gender:Male
Verified Purchase:Yes
I just used my mower for the first time yesterday. I cut on a little over of a third of an acre with a lower level walkout, so I have some decent slopes I have to manage, and it managed the hills wonderfully. The mower did a great job cutting, it was great having the wider deck which cut down my cut time from a 21 inch deck it replaced. It took me about an hour and fifteen minutes and the batteries were pretty close to being done, but I probably used more power because of the hills. The self propulsion moves at a very good pace and does a good cut. The ease of raising and lower the deck height is pretty awesome, it makes changing the height near curbs and sidewalks easy and prevents scalping the lawn.
The only downside I see to this mower was that I have a lot of cut ins, which require me to go from self propulsion to manual, and several times as I transitioned, I mistakenly eased up on the mower handle at the same time as the propulsion handle, since they are squeezed by the same hand, and if you ease up on the mower at all, the engine cuts off. It's easy to restart, and I think its a beginner user error more than anything else, but that would be my one initial concern, and don't see it as enough of an issue to change my review.
I do have a trimmer and backpack blower as well, and an edger attachment is on its way to me. I bought the trimmer with battery, but opted not to buy any batteries for the backpack blower. I haven't used the trimmer yet, assuming I can edge and trim on the 2.0 battery and then cut, I can charge that battery while mowing and have enough charge to run the backpack blower after, given that I used up a little more mower battery than I thought I would, I may have to think about getting one more battery to make sure I can do a complete yard maintenance from start to finish without waiting on batteries.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Mowed my 1/2 acre on 1 charge
on April 12, 2020
Posted by: MikeLikestoMow
from Kentucky
Gender:Male
Verified Purchase:Yes
I am very pleased with my mower. I have a 1/2 acre tall fescue yard with a long steep drainage ditch down one side. I mow it in the tallest setting and only use the self propelled feature going up hill. It tackled my whole yard on one charge, it takes me right at 1 hour to mow using mulching plate. I have mowed my yard for 20 years now with a 22" gas mower without self propel. It is really nice to not have to buy gas or do maintenance other than clean the mower and charge batteries. The other thing I really like is how little space it takes up when stored. I have two kids with bicycles, dirt bike, four wheeler, wife's car, and my tools it garage it fits right up against the wall with no problem.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Looks and works great!
on April 11, 2020
Posted by: passerby123
from Chicago, IL
Gender:Male
Just purchased and ran this mower. It was packed well and was easy to put together. Storage is great. Loved the battery meter on the handle, as well as the easy speed shifting. Haven't used turbo mode for much yet, but it worked well. The product is sturdy and well made and was able to overcome thicker grass and twigs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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