Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,631 Reviews)
Rating breakdown 3,631 reviews
5 Stars
2,810
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,065)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
4
Love my self propelled mower
on September 4, 2020
Posted by: gunner4evr
from Raleigh, NC
Gender:Female
I had some issues with shipping. I was initially shipped a damaged unit. But the customer service was very responsive and sent me a replacement. Haven't had any issues so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Great Mower, POOR Battery
on September 4, 2020
Posted by: Anonymous
from Rocky Mount, NC
Gender:Male
When I first purchased this mower a few months ago, I could cut my entire yard on one full charge. The battery would have almost 40 min worth of runtime and now I can not even finish my front yard on a full charge...it will last maybe 15 minutes! The mower cuts very well, when it’s running. This battery is just HORRIBLE & a replacement battery is more than half the cost of the original purchase price of my mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 10, 2020
Hello James Boyett,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. If the battery has been stored with little to no charge for a long period of time, the battery will go into recovery mode, which will take 24 hrs. to recharge. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging. Please know that our batteries are covered by a manufactures warranty from the date of purchase. We hope these tips will help you however, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. If the battery has been stored with little to no charge for a long period of time, the battery will go into recovery mode, which will take 24 hrs. to recharge. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging. Please know that our batteries are covered by a manufactures warranty from the date of purchase. We hope these tips will help you however, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet, powerful
on September 4, 2020
Posted by: tommyturf
from Urbana, IL
Gender:Male
I was worried about getting a battery operated mower, I already has a Greenworks 21" corded mower that I'd been using for 3 years, but my yard added features that made using a corded mower very difficult (trees, flower beds, garden plots, bushes, etc.). I had heard early horror stories of people that got early battery operated mowers that couldn't handle the task. For the record, my lot is 200'x75'. The wider 25" deck makes a big difference in 1 less pass for every 4. The controls are fairly easy to use, one lever for blade control, one for self propelled motion and a sliding lever to adjust the self propelled speed. The unit is really light so once it gets going, it's pretty easy to let off the self propelled and just keep the momentum up (that conserves battery). The handle bars adjust to two height positions to keep it easier on the back. The battery switchover is fairly seamless, only noticeable by a small burst of new power from the fresh battery pack. As long as I don't dally and mow an efficient pattern, I can get my whole lawn done on one charge...about an hour of constant mowing time in all. If I want to take a small break, I'll typically take out the small battery pack and put it in the charger just in case I might need a couple minutes to finish the whole thing. The mower folds and stores compact and it's really easy to clean the deck out before storage. So far, I'm really happy with the mower and am looking forward to buying more tools so I can make multi-purpose use of the battery packs! If I had to give it one criticism, it would be the self-propel, at the end of a run you can't just simply pull the mower backwards as the propel seems to have a positive lock on the wheels, but if you push forward a couple inches and then pull back, it works just fine. Not a big deal, but does take some getting used to. Even if you get too far into an area, the mower is light enough that you can just drag the whole thing, locked wheels and all, back to where you need it.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
WHAT A MARVELOUS MOWER
on September 4, 2020
Posted by: RickieeeeP
from Winchester, VA
Gender:Male
This lawnmower is such an incredible improvement over gas or plugin mowers! Its quietness, exceptional cutting capabilities, ease of operation, run time, and multiple features make this one of the best purchases I have made this year. The world of lawn care has been made so much more efficient, non-polluting and enjoyable with mower. I can only give it the highest rating and recommendation. And no, I’m not related, employed by or affiliated with Greenworks in any way; just a completely satisfied customer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Lighter and self propelled
on September 4, 2020
Posted by: Still likes to mow
from Baltimore
Gender:Female
We bought the 60v mower over Memorial day. As a 70+ year old female, our non self-propelled mower was so heavy to use in mowing the hillside. Now, I am easily able to mow the steep hillside.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great deal
on September 4, 2020
Posted by: Oooo
from Orlando FL.
Gender:Male
Got it last month, used it 3 times lite, cuts good ,love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Paulainmo
from Eureka, MO
Gender:Female
Verified Purchase:Yes
This mower is just great to use!!! It’s quiet and does a great job. We cannot imagine going back to a gas powered mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to assemble, use AND works great!
on September 3, 2020
Posted by: Little Chez
from Fuquay-Varina, NC
My wife and I purchased the greenworks, 60V self-propelled, 21" lawn mower a few months ago to replace an aging gas mower. WOW! What a joy and delight to use this mower! What assembly was required was VERY minimal, easy and fast to accomplished. This lawn mower is a joy to use because you don't have to check the oil level or fill it up with gas just make sure the battery is charged up and installed and you are ready to go! Plus you don't have to be concerned with the spark plug being in good shape or an air cleaner being cleaned or replaced. It is a delight to use because it is VERY easy to start! Just hold down the lever that turns on the power to the lawn mower and then push the start switch button and then start pushing! On the gas mower we HAD, I would have to prime the mower with gas and then it took anywhere from 3 to 5 pulls of the cord to get the mower started. The mower is VERY quite. I was talking with one of my neighbors and they mentioned they want to get an electric lawn mower now because our mower was so quiet! One other thing I noticed was it cuts the grass so evenly! I can't remember ever in my life time (50+ years) of seeing grass that looks so evenly cut! Could be the blades I used over the years where not sharp as they could have been. We don't have that big of a yard ( <.25 acres) but to get the lawn mower out of storage, put the battery in it, attached the grass catcher, start the lawn mower, cut the grass, remove the grass catcher, empty the grass catcher, remove the battery, put the battery in the charger, and stow the lawn mower away until the next time take me about 15-20 minutes! There are four other really nice features the lawn mower has that I have not mention here but you can go online to discovers those. I highly recommend this lawn mower to anyone who does not have a big yard to mow(> half an acre), does not want to spend a lot of time and effort to get the mower started, or worry about having enough gas or oil on hand for the mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com