Bought this mower about two years ago. I love the ease of using it. No oil or gas to mess with.Cuts great, easily changes how high the deck is.I easily mow my quarter acre lot with two charges.
Just got this mower last night and right off the bat I charged the battery. The battery was bad, wouldn't take a charge at all. I had second thoughts before I ordered this mower based on previous reviews on the batteries. The 5.0 battery that comes with this unit is not available now and was offered (2) 2.5 batteries from customer service or return the whole mower. I am choosing to return the mower and will look elsewhere for a replacement. Very disappointing experience. Look over their return policy..They do not pay for return shipping.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, October 8, 2020
Hello jet jockey,
Thank you for your feedback on this matter. We are very sorry to hear about your experience. We apologize that this product was not available for an immediate replacement when you spoke with our representatives. As there have been many shipping delays given the current pandemic, inventory has unfortunately been affected on some items. As it is, we genuinely hope that this experience does not turn you away from GreenWorks for good, and if you have any future questions or comments, please feel welcome to reach out to us at 1-855-345-3934 or by email on info@greenworkstools.com. We'll always do what we can to help out!
I added the Greenworks rechargeable lawn mower to my Greenworks collection and will never go back to having to use gas or pulling and pulling on a starter cord ever again. I have a large yard and it can do it all on one charge. It's great to cut the grass almost silently. It's one of 3 Greenworks tools I own and I cant wail to get more.
I bought a Greenworks mower last year after I saw a neighbor using his to mow a couple of lawns. He even did part of mine. I bought a brand new gas powered piece of junk the year before, It was hard to start after the first few uses- last year forget it. So I got a Greenworks mower- no problem- It has a 4 year warranty on it. It has been great, my son would do it for me sometimes, then borrow it for his lawn. For Fathers day this year he traded me up, bought me the self-propelled and took my other one for himself. I'm disabled and this self-propelled baby is the cats meow, I can walk behind it and actually do it myself-- we have a small yard so I can run it in turle mode and actually use it like a walker. This has given me a little independance which makes me feel great. I'm hoping to get the snow-blower if I can get a great deal..
Very quiet, yet powerful. Self propel works great on flat lawn, but not that great when the lawn has some gradient, which is expected. Neighbors notice that it is very quiet.