Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6 out of 5
4.6
(3,631 Reviews)
Open Ratings Snapshot
Rating breakdown 3,631 reviews
5 Stars
2,810
4 Stars
519
3 Stars
112
2 Stars
65
1 Star
125
94%of customers recommend this product. 
(
2,873 out of 3,065
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5 out of 5
5
Very pleased
on October 14, 2020
Posted by: Rickyjoe
from Anniston Al
I finally broke down and purchased this mower. An awesome machine for sure. Battery life is great. Yard looks so neatly manicured after cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Lawnmower without battery.
on October 13, 2020
Posted by: Bill99
from Valleysprings, ca.
I bought this with no battery or charger. I turned around and bought hedge trimmer with 60 volts. Works great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Good Mower, Bad Battery Life
on October 13, 2020
Posted by: Anonymous
from Belleville, WI
Verified Purchase:Yes
Overall this is a great lawn mover. It's a little quieter than a gas mower and it obviously doesn't have the fumes. My only complaint is about the battery life. This is supposed to have a runtime of 60 minutes on a full charge, but we are only getting about 30 minutes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great lawn mower
on October 12, 2020
Posted by: Manda
from California
Easy to work. Not heavy at all. Fun to use
I would recommend this to a friend!
(click to see the video)
User submitted video
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
better than a gas mower!
on October 12, 2020
Posted by: mark15143
from Pittsburgh, PA
I have had this for 7 months and it has been great so far!
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Suprising cutting power and battery longevity
on October 12, 2020
Posted by: arg06811
from Provo Utah
Just tried it for the firs time, on a larger lawn, in thick, long, slightly wet grass. On it's first battery charge, mowed for over an hour without a break, and chewed through all the grass. The mulched discharge is a little clumpier than my old gas, and I slightly miss the self-propulsion on my old gas. But the pros against my old gas mower: nimble, light (easy to push), so much quieter, no gas/oil, push button start, and stand up storage. Also pleasantly surprised with its cutting power and battery longevity (on the first charge). Yet to see of course how long the electric motor and battery last as I could keep a gas mower running indefinitely. Crossing my fingers it lasts for a while because I love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great features
on October 12, 2020
Posted by: Barb4477
from Athens county, ohio
I bought this a couple of months ago. Love the ease of putting battery in and starting up and mowing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Push button start
on October 11, 2020
Posted by: Fran the man
from Middle river md.
Three month's and I still can't get the 2 bolts that hold the handles on!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 14, 2020
Hello Fran the man,

Thank you for your feedback; we are very sorry for the delay in addressing your emails. Since the beginning of the pandemic, we have had some challenges responding to the high volume of requests coming in as was previously done. Our team has been doing our best to be in contact with each waiting customer as promptly and safely as possible as we are all adjusting to new changes the best we can. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not sent a request in a while, please send another request and ensure that your request has been submitted email on on info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Ensure that you have also checked your junk/spam folder just in case our reply went to that folder.
Written by a customer while visiting greenworkstools.com
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