Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5
Awesome mower
on August 6, 2021
Posted by: mrigby
from Garrison, NY
Gender:Male
I was worried that switching to electric I would lose power, but it is just as good if not better than gas powered mowers I have used. It is super quiet, light, stores away small, and the battery charges super fast. I can mow my entire lawn (about .3 acres) in about a half hour, on one charge. If it’s much higher and I’m using turbo mode it will take longer and the battery might run out, but the quick charge means that I can finish it less than an hour later.
Have had this mower for a year and it mows perfectly. I’ve had the 40V hedge trimmer for two years which is wonderful. Also bought the 60V blower which provides a back up battery for my mower. All three products are really reliable and great. I highly recommend Green Works.
Received this mower last week. It was clearly a returned mower or poorly packed and shipped. Wires in handle were damaged and handles was scraped up and scratched. This is a simple matter of someone caring enough to do quality assurance before shipping out a product. Companies doing ecommerce owe it to customers who buy sight unseen and good faith expectations of getting undamaged goods. Expected much better.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, August 3, 2021
Hello Mikecfitz,
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. We would be happy to help with this matter, however, some further information would be required to be better assist. Please kindly contact our team directly at 1-888-909-6757 or by submitting an email through our email form using the following link info@greenworkstool.com
I used the mower for the first time today, and am totally enamoured with it, its simplicity, and the results. Can't wait until I cand use it again, and I haven't pushed a mower in at least 8 years. The machine was very simple to set up which was a huge plus for me, and the battery charge was more than sufficient. My advice to anyone considering a Greenworks mower is to take the plunge. You won't regret it.