Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6 out of 5
4.6
(3,633 Reviews)
Open Ratings Snapshot
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product. 
(
2,873 out of 3,066
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5 out of 5
5
Awesome mower!
on August 8, 2021
Posted by: Abefreeman
from St Augustine, Florida
Gender:Male
I brought this mower to replace gas mower and was skeptical about the power but this mower delivers and is easy to use and quiet too!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
25” saves time
on August 8, 2021
Posted by: Roma
from IL
Gender:Male
Verified Purchase:Yes
Cuts great, easy to operate. 6 and 4 mah batteries are more than enough for half of acre of cutting ( double pass as well)
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great mower!
on August 8, 2021
Posted by: TwinnedNevada
from Lubbock, Tx
Gender:Female
Verified Purchase:Yes
My husband LOVES his new mower. Quick delivery and easy assembly.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Works as advertised and maybe better!
on August 8, 2021
Posted by: MikeS60
from Canyon Lake, TX.
Gender:Male
Easy to assemble, easy to operate, mulches great, easy to start, pulls great, folds/stores in a small area and quiet! Highly recommended and worth every penny, I don't know why I fought my wife for so long... and guy's she races me to mow the lawn!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Sturdy, Efficient, amazingly well engineered
on August 8, 2021
Posted by: adminagupta
from Cherry Hill, NJ
Gender:Male
Been using the 25" lawn mower for over a month now. Get my lawn done faster, with less effort. The best part is I have .29 acres of lawn and I can do it with just one battery, with one not tapped in at all. It's bagging works very well and makes a lot less noise then their gas counter parts. The grass cut is even and the variable drive can suits me when I want it to mow slow, and my son wants to mow at a quicker pace. Will recommend it to anyone willing to cut mowing time, eliminate maintenance hassles and stow vertically in less space (in the garage). amazing piece of equipment .
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Cordless lawn mower
on August 8, 2021
Posted by: Ed0017
from Navarre Florida
I bought this lawn mower about one year ago. I cant not say enough how surprised and pleased i am with it. The run time on one battery, which is all i have right now, is amazing. If i dont use slef propelled i get 45 minss or more if i usse self propelled i get 25 mins or so. I only need it for a few areas of my yard where my rider cant get. But i find myself using it on more areas because of the easy of using it and convenience.
Inwas a little apprehensive about buying it at first but do not regret it now.
Wish you made a riding model as id buy it. I also have a greenworks battery operated trimmer. Again another great product.
These 2 items really make my life a little easier and helps the environment. I have no to little maintenance on these tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Batteries and design
on August 8, 2021
Posted by: Anonymous
from Seattle, WA
Gender:Male
Verified Purchase:Yes
I mow about 3000 sq. ft and it completely consumes one of the two batteries. I assume that will get worse as the batteries age. I love how quiet and compact it is. Everything works great so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Self propel broken
on August 8, 2021
Posted by: Nick o
from MA
Verified Purchase:Yes
Self propel was stuck on slowest speed and didn't hear back when I submitted a service request
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 9, 2021
Hello,

We are sorry that you are having an issue with one of our products! With the summer season here, so is our busiest season which unfortunately means increased wait times. Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We can be reached by calling 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com, please feel welcome to send a follow-up.

We look forward to making this right.
Written by a customer while visiting greenworkstools.com
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