Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5
BETTER THAN MY OLD 40V MODEL
on September 7, 2021
Posted by: LawnmoverRC
from Fort Worth Texas
Gender:Male
Really happy with our new lawn mower, the cut is clean and the self propel feature helps a lot my wife, I am 53 and still can push it but some day I will need it too. This new house has a really big yard so the batteries run out before we finish - I am planning to buy another set to have them ready - highly recommended - very low noise.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KatR
from Castroville, Tx
Gender:Female
Verified Purchase:Yes
Love this! Easy set up,
I have limestone and hills in back yard and thus was easy to maneuver around.
I have limestone and hills in back yard and thus was easy to maneuver around.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Go Dawgs
from GA
Gender:Male
Verified Purchase:Yes
I previously owned a 40v Greenworks unit. This 60v mower is much improved. It is more sturdily built and the battery charge is longer lasting. So far, I am very pleased.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Very Unhappy with Product
on September 6, 2021
Posted by: Tim Bolts
from Tampa, FL
Gender:Male
I bought this mower within 3 years ago and have had to replace the battery at least once.
Earlier today, while mowing, the entire housing attached to the blade broke off while I was mowing. I have a small yard and am not rough with it. With this light duty, I do not understand how the whole housing part would crack off!
Very disappointed with this mower! A mower should not break so quickly.
Response from greenworkstools.comBy Greenworks, Customer Care, September 7, 2021
Hello Tim Bolts,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact our helpline at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact our helpline at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60v Wonder
on September 6, 2021
Posted by: 60v Super Charge Mower
from Central Florida
Gender:Male
Yes, I am a real person and this is an honest review on my new 60v buddy.
I decided to get rid of my gas powered lawnmower, so I started researching the battery powered mowers on the market.
I knew I needed a 21" mower, but my biggest concern was the battery power needed to finish my whole lawn.
Well, folks I am Soo happy I made the right choice.
This 60v model came with 2 - 4ah batteries, however, they are powerful enough that I only use one battery to do my whole lawn.
Wow, I am so happy. I have overall a little over 10,000 sq of land with approx. 7000 that is lawn.
I really expected to use both batteries since this is a self propelled mower. So thanks Green works for making a great product. Your product has solved my problem, and that makes me a happy camper. I have included a photo of my 60v buddy happily standing guard in my garage.
I decided to get rid of my gas powered lawnmower, so I started researching the battery powered mowers on the market.
I knew I needed a 21" mower, but my biggest concern was the battery power needed to finish my whole lawn.
Well, folks I am Soo happy I made the right choice.
This 60v model came with 2 - 4ah batteries, however, they are powerful enough that I only use one battery to do my whole lawn.
Wow, I am so happy. I have overall a little over 10,000 sq of land with approx. 7000 that is lawn.
I really expected to use both batteries since this is a self propelled mower. So thanks Green works for making a great product. Your product has solved my problem, and that makes me a happy camper. I have included a photo of my 60v buddy happily standing guard in my garage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Surprisingly, a 5ah battery was enough for both my front and back lawn (1/3 acre). Later I tried it for taller and wet grass, but that took two batteries to get done. This struggles with wet grass a little more than my gas mower, but I shouldn't be cutting wet grass anyway so that's on me. A solid machine. I guess electric mowers are finally ready for prime time. (I installed the high-lift blade right away because the regular one was leaving single blades sticking up. Probably a good idea to put the high-lift blade on right away unless you REALLY need the extra battery life.)
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Junk
on September 6, 2021
Posted by: TKen
from MA
I honestly can’t believe these reviews are for the same mower I am about to return. It was more frustrating to use than my broken down gas mower it was supposed to replace. The longest run time I got was 15 minutes. On one occasion when I put the battery on the charger it would blink red after 15 minutes use in 70 degree weather. The grass was not long. My first time cutting was early in the morning and the mower was constantly clogging up and shutting off. I tried again another day when the grass was dry. Same deal. Each time this happens it leaves a huge pile of grass behind. The grass it did cut was very uneven with clippings on top. This mower does nothing close to “mulching”. The issue with the wheels locking up when you back up and turn is not as some reviews refer to as “ something you get used to” it is a design flaw. I thought a recommendation from Popular Mechanics was an indication of a good product. I will never consider them for a purchase again and I will never deal with your company. Again this mower is a piece of junk.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 7, 2021
Hello TKen,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 80 minutes of continuous run-time* with two included 4.0 Ah batteries, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Lastly, regarding the wheels locking when pulling back on the mower, that is a safety feature that UL requires. To prevent wheel lockup simply push the mower slightly forward after releasing the self-propel lever before pulling backwards on the mower. We hope this information helps you understand our product better, and perhaps encourages you to give it a second chance!
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 80 minutes of continuous run-time* with two included 4.0 Ah batteries, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Lastly, regarding the wheels locking when pulling back on the mower, that is a safety feature that UL requires. To prevent wheel lockup simply push the mower slightly forward after releasing the self-propel lever before pulling backwards on the mower. We hope this information helps you understand our product better, and perhaps encourages you to give it a second chance!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
All the features I need for my yard.
on September 6, 2021
Posted by: Cordi
from Canton, Ohio
Gender:Male
Had a 17" push mower but with the wet summer and long green grass I traded it on a 21 self propelled model and it is great. It mulches, bags and has a side shoot. Like all three features. Also bought a greenworks power washer and is great for most homeowner jobs. No more hard to start gas tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com