Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6 out of 5
4.6
(3,633 Reviews)
Open Ratings Snapshot
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product. 
(
2,873 out of 3,066
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Customer Rating
5 out of 5
5
Great mower
on September 24, 2021
Posted by: Dave6826481
Verified Purchase:Yes
Great mower, can finish lawn in 30m and only uses one of the batteries. Pretty quiet
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Exceeded my expectations
on September 23, 2021
Posted by: TOSM
Verified Purchase:Yes
Better cut than my gas mower and the self propel is great, cuts my entire lawn using only one battery, extremely easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Never finished
on September 23, 2021
Posted by: Cash
from North Carolina
Gender:Male
Bought this at the end of last summer. It has never finished my .15 of an acre, even with 2 batteries.
Normal sod lawn. Always mow dry towards end of day. Even on a day like today, 70 degrees and dry, both batteries have died and I’m not even 1/5 done. Batteries are both fully charged and one is 2.0 and the other is 5.0.
Can’t ever mow and trim and blow off my yard in 1 day.
I have had a horrible experience and will never buy or trust battery power again.
I used to love mowing my lawn but now it’s always aggravating.
Buy a gas mower or buy lots of batteries.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 24, 2021
Hello Cash,

Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 60 minutes, but it goes without saying that that the harder the unit works, the quicker the battery drains.

Here are a few mowing tips to help achieve the optimal run time.

1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.

Hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
If mower could be a superhero, introducing the Flash!
on September 22, 2021
Posted by: Anonymous
from North Wildwood New Jersey
Gender:Male
Verified Purchase:Yes
Very light to push an powerful. So easy that the woman in the family are now ok wilth cutting lawn when gas mower was too heavy and hard to start.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
This mower is a workhorse!
on September 22, 2021
Posted by: Theresa F
from Perrysburg, Ohio
Gender:Female
Verified Purchase:Yes
This mower is a workhorse! I switched from a push mower to this self-propelled model and I am very impressed with how easy it is to operate, how well it cuts and the battery life.
Very happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great purchase!
on September 22, 2021
Posted by: Patty Brown
Verified Purchase:Yes
Quiet, simple to start & push (I am a 70-year-old woman & have many health issues) - these things are of the utmost importance to me! Reasonably priced, too.
Thank you so much for making me functional again!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Company Logo Review for Pro 60V Brushless 21" Self-Propelled Lawn Mower
on September 22, 2021
Posted by: Victor11
from Lyndhurst, NJ
Gender:Male
Verified Purchase:Yes
The best decision I made buying the lawn mower with the battery charger.
Very happy with the easy to use and I did not need to recharge the battery, I did the whole property with both batteries.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
BUY IT...TRY IT!!! You will be SURPRISED!!!!
on September 22, 2021
Posted by: Chefjerryb
from Massachusetts
Gender:Male
Verified Purchase:Yes
After many years of debating with my wife about gas powered vs. battery powered equipment, I relented and bought a battery powered lawnmower, with little expectations. I was pleasantly surprised and shall I say, converted. The mower works beyond my expectations and was even surprised at the power even in heavy tall grass. Since then, I have purchased a weed trimmer, chainsaw and cultivator.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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