Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Posted by: MarcJ
from Cornelius, NJ
Gender:Male
Verified Purchase:Yes
The best tool that I have purchased! Just hold a leaver and push a button and it starts! Just pull another leaver and self propelled clicks in … no more helping a gas self propelled mower up the hill … just follow the GreenWorks mower up the hill. Plus it so much more quieter and on turbo mode it picks up dry leaves. Finally uses much less room in the garage … basically one word review … delighted!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Frederick MD
Gender:Male
Verified Purchase:Yes
I love it so far. It has met my expectations. Just as good as my gas mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Damage on arrival
on November 21, 2021
Posted by: MAJIC
The package arrived with a damaged box. The mower is an easy install. But I found the
the right rear wheel is skewed and does not rotate in a straight line. I am going to contact the customer service for a replacement (maybe just the wheel part if that is easy to DIY).
the right rear wheel is skewed and does not rotate in a straight line. I am going to contact the customer service for a replacement (maybe just the wheel part if that is easy to DIY).
I will update this review after the customer service responded.
Response from greenworkstools.comBy Greenworks , Customer Care, November 22, 2021
Hello MAJIC,
Thank you for providing this feedback. We are terribly sorry to hear about this experience. Know that we would not consider this normal, and this isn't an experience we would want our customers to have.
So that we can appropriately address this issue, we ask that you please reach out to us directly at 1-888-909-6757 or submit an email to info@greenworkstools.com for further troubleshooting. We hope to hear from you soon.
Thank you for providing this feedback. We are terribly sorry to hear about this experience. Know that we would not consider this normal, and this isn't an experience we would want our customers to have.
So that we can appropriately address this issue, we ask that you please reach out to us directly at 1-888-909-6757 or submit an email to info@greenworkstools.com for further troubleshooting. We hope to hear from you soon.
Written by a customer while visiting greenworkstools.com
Posted by: Steve Kahl
Gender:Male
Verified Purchase:Yes
This lawn mower has a lot of power. I hadn't cut my lawn in over a month so the grass was very long and a bit wet at the ground. My lawn size is about 8000 sq ft. I had about 5 minutes to finish when my battery died. With shorter gass I should have no problems finishing it with one cut. It took 2 hours to charge. Well worth the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great environmentally safe product!!
on November 21, 2021
Posted by: Tobin
from Stow, OH
Gender:Female
I bought this in the fall at the end of the season. I’ve used it 4 times, and I’m impressed with its power. I’m happy to be using an environmentally safe product. I do not miss my gas mower. Very satisfied with its performance, and it cuts the lawn beautifully! Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Barbara W
from SC
Gender:Female
Verified Purchase:Yes
It cuts the grass beautifully! First time I owned an electric mower and self propelled! Takes a little getting used to but my grass was beautiful when I was finished!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Zoey86
from WA
Gender:Female
Verified Purchase:Yes
Easy to assemble and use. Charge lasts a long time. Cuts grass nicely
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mike Franklin
from Franklin Tenn
Gender:Male
Verified Purchase:Yes
This Mower is excellent for most all cutting needs in a residential home. It has plenty of power for cutting or mulching including the "TURBO" button. I really like the 25" cut simply because I can cut my grass in less time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com