Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Posted by: John MacDonald
from Warwick, NY
Gender:Male
Verified Purchase:Yes
I love this unit.
It cuts well, it's quiet ,it doesn't get bogged down and it has good speed and power.
I can't wait for any new attachments to use with it .
It cuts well, it's quiet ,it doesn't get bogged down and it has good speed and power.
I can't wait for any new attachments to use with it .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
mower and I can easily cut my half acre property
on June 9, 2022
Posted by: Anonymous
from Pa
Gender:Female
Verified Purchase:Yes
I love this lawnmower! It is so easy to use and so reliable and the batteries charge pretty quickly. Quicker than I imagined. I especially love that it came with an extra set of plates. That is really helpful for certain areas of my yard. This is actually my first mower and I can easily cut my half acre property almost entirely with just one charge I just need one more to finish it up and I’m really loving it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Rathdrum, ID
Gender:Male
Verified Purchase:Yes
These batteries are great as are your products! We have your hedge trimmer, blower, and grass trimmer. The lawnmower was a gift for our daughter and her husband! They love it! They have a fairly big yard and mow it on one battery!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dave Ward
Verified Purchase:Yes
This mower is by far the most convenient and simple to use I have owned. From start up clean up it has reduced my mowing time by quite a bit.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Shankster
from Omaha
Gender:Male
Verified Purchase:Yes
After owning the mower for about 2 months, I am very pleased. The batteries will cut my yard with about 2 lights remaining on one. This is true after using one battery with my trimmer before mowing and using my blower after mowing. I would describe my yard as an 'average suburban size lawn'. It's not small, but not huge either. My only negative would be that the wheels lock when moving backward after using the self-propel feature. You need to move it forward slightly after stopping to unlock the wheels. It's not a huge deal, and I'm getting more used to it now, but it can be annoying.
It's been great so far - time will tell. Hopefully, the batteries will last a long time.
It's been great so far - time will tell. Hopefully, the batteries will last a long time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Wide Mower Review
on June 9, 2022
Posted by: Nick from PA
from PA
Gender:Male
I purchased this mower about one month ago. Overall a good mower and worth its value. However, there is no side shoot. Due to this, you have to use the bag feature or the mower gets clogged within two passes. If you are not a bag person I would not buy this mower. If you are a bag person it is a fantastic mower.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, June 9, 2022
Hello Nick from PA,
Happy to hear you are enjoying the product and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
We would love to offer some tips to help care for the tool and accessories.
For best storage practice the lawn mower should be stored somewhere dry and protected from the elements, such as a garage or shed. If you have no other choice but to store it outside, keep it elevated above the ground and covered with a durable tarp.
When the battery will not be in use, store it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. Store the battery with a full charge, and if it is being stored for a period where no use is expected, check on the charge every couple of months. If you notice the charge has dropped, we recommend charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
If it ends up that you are having an issue with the lawn mower, please contact Greenworks Pro toll-free helpline at 1-855-345-3934, and they would be happy to assist you further in remedying an issue.
Thank you for choosing Greenworks Tools for your lawn care needs!
Happy to hear you are enjoying the product and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
We would love to offer some tips to help care for the tool and accessories.
For best storage practice the lawn mower should be stored somewhere dry and protected from the elements, such as a garage or shed. If you have no other choice but to store it outside, keep it elevated above the ground and covered with a durable tarp.
When the battery will not be in use, store it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. Store the battery with a full charge, and if it is being stored for a period where no use is expected, check on the charge every couple of months. If you notice the charge has dropped, we recommend charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
If it ends up that you are having an issue with the lawn mower, please contact Greenworks Pro toll-free helpline at 1-855-345-3934, and they would be happy to assist you further in remedying an issue.
Thank you for choosing Greenworks Tools for your lawn care needs!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Hands down awesome!
on June 8, 2022
Posted by: Kfitzee
from Granbury, tx.
Gender:Male
Just arrived and easy set up! Didn’t miss one beat or cut and batteries never quit! I now own 4 pieces of GW equipment and soon to be more! Well done GW as this mower is the best I ever had!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
nice power poor construction
on June 8, 2022
Posted by: mowing guy
from Boulder, CO
Gender:Male
this 17" mower has great power, does a fantastic job cutting, but the all plastic construction did not last the first mowing, the height adjustment does not hold and drops down as you mow. customer service has been great about refund and I'll try a 21" mower with a metal level for height adjustment
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 9, 2022
Hello mowing guy,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com