Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless Brushless Lawn Mower with 5.0Ah Battery & Charger 2531602 - Green
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
627
4 Stars
105
3 Stars
27
2 Stars
13
1 Star
25
93%of customers recommend this product.
(
653 out of
702)
Customer Reviews for Greenworks - 60V 21" Cordless Brushless Lawn Mower with 5.0Ah Battery & Charger 2531602 - Green
Customer Rating
1
Good mower but damaged upon arrival
on August 12, 2020
Posted by: Joey S
from Houston
Gender:Male
I just moved into a house and needed a mower. After reading reviews I decided on Greenworks. The unit arrived with the box heavily damaged, and there was a broken plastic piece that I couldn’t figure out what it went to at the time. After mowing two times I have since found that the plastic cover on the inside of the wheel is what was damaged in the box. If Greenworks makes this right I will be happy to adjust this review.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Care, August 12, 2020
Hello Joey S,
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Minnesota
Gender:Male
Verified Purchase:Yes
Overall like the machine, its quiet, easy to operate and the self propelled is better than my gas mower was especially for hills, vertical storage is a plus and able to mow my lawn on one charge/one battery, small city lot with walk out basement any bigger and would have to use second battery. Some down sides, blade doesn't fill the actually mower deck so if not careful get stripes of lawn that aren't mowed, when stopping self propelled having to push forward before can pull it backwards, and battery level doesn't seem to be very accurate on the handle as it will say empty but the mower continues to run. Overall I am happy with the mower but feel like some improvements could be made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dougierefresh
from Charleston,SC
Gender:Male
Verified Purchase:Yes
I love this mower. It is so easy to use, light and maneuverable. I can cut the whole yard with one battery eventhough I bought a backup battery. It is quiet and I not breathing has fumes when it’s running
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Runs great
on August 21, 2020
Posted by: Mycoppr
from Lansdale, Pa
Gender:Male
I bought a month ago. Quiet and battery change out is easy. Adjustment is really easy. The standing up for storage has open up my shed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Environmentally friendly and I don't have to worry
on August 21, 2020
Posted by: Amy12189
from Cohoes ny
Gender:Female
I purchased the lawn mower and the weed wacker no more worries about gas and oil absolutely love them!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Robert 7777777
from New Mexico
Gender:Male
Verified Purchase:Yes
I have a small lawn, about 1250 Sq ft. I can mow it several times on one battery charge. My lawn is nice thick grass and the Greenworks mower has more than enough umph !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60v 21" Mower
on August 26, 2020
Posted by: Rick Cole
from Taft, Ca
Gender:Male
The 21" 60v PRO Mower Has by far been the Best Mower i have ever owned. It cuts Perfect, Very Quite, Ease of adjustments, Battery last for three Mow jobs on about 3000sf yard. This thing is Awesome!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent mower!
on August 29, 2020
Posted by: Dave65
from Northern Virginia
Gender:Male
Have been using this mower for a little over a year. Ideally suited for my small lot (less than 1/4 acre). Have used the rear bagger and the side discharge configurations successfully. Rear bag is well designed and easy to take on and off. I can usually mow the entire lawn using about half of the battery charge. Inserting the battery and using the controls are straight forward operations. Changing mowing height is simple with the single lever adjustment. So quiet that my neighbors don't even know when I'm mowing. Highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com