Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(805 Reviews)
Rating breakdown 805 reviews
5 Stars
635
4 Stars
104
3 Stars
27
2 Stars
14
1 Star
25
93%of customers recommend this product.
(
657 out of
707)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Posted by: Gonzo4me
from Lake Panasoffkee
Gender:Female
Verified Purchase:Yes
Love this mower. Makes my husband's life so much easier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LoveLinesS
Verified Purchase:Yes
Everything is good except for the battery life is not as advertised! It just lasted about 20 mins, I have to use 2 batteries to finish my work ,kinda of disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 12, 2022
Hello LoveLinesS,
Thank you for your review. We are sorry to hear that you are feeling let down by the run time that you are currently receiving. The run time is dependent on the load acting against the unit among other factors.
On your next mow, please utilize the following tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
To investigate whether your run time is normal, please feel welcome to contact us at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to hear that you are feeling let down by the run time that you are currently receiving. The run time is dependent on the load acting against the unit among other factors.
On your next mow, please utilize the following tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
To investigate whether your run time is normal, please feel welcome to contact us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Fun to use, but batteries do not last long enough to mow 1/2 acre
on July 8, 2022
Posted by: bobsyouruncleduh
from South Lyon, MI
Gender:Male
Purchased a little over a month ago. Have 1/2 acre lot, relatively flat (with a house in the middle - so much smaller than 1/2 acre of grass to mow). Cuts well and is easy to use, but the Mower either runs out of juice right at the end or only has 1 bar of capacity left in the 2nd, 4AH battery. Batteries come off the charger right before mowing. Was thinking of getting a zero turn version, but if their mower can't handle 1/2 acre, not sure how well the zero turn will do.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 12, 2022
Hello P Lo,
Thank you for your review. We are sorry to hear that you are feeling let down by the run time that you are currently receiving. The run time is dependent on the load acting against the unit among other factors.
On your next mow, please utilize the following tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
To investigate whether your run time is normal, please feel welcome to contact us at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to hear that you are feeling let down by the run time that you are currently receiving. The run time is dependent on the load acting against the unit among other factors.
On your next mow, please utilize the following tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
To investigate whether your run time is normal, please feel welcome to contact us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: SoFarSoGood
Gender:Male
Verified Purchase:Yes
Very happy with it so far. I have about .35 acres of land and had 2 bars of battery left. I enjoy how quiet it is. I do think it feels a little flimsy and rattles some. Overall I am very pleased with the purchase. I had a reel mower at my old house and regret not getting an electric one sooner!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: John Stigall
Verified Purchase:Yes
I love my new mower. It’s actually my 2nd Greenworks 60 V mower, previously I had been transporting my older Greenworks mower between our 2 homes, and I was tired of that. A great mower at a great price!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great machine for the price and power
on July 1, 2022
Posted by: Anonymous
from Montpelier, Vermont
Gender:Male
Having recently bought a home that required me to cut my own lawn I needed to purchase a lawn mower. Being an advocate for electrifying cars to reduce carbon emissions I had to explore electric mowers. However, as I had mowed lawns in my teens and twenties, I was hesitant for I was still used to professional heavy-duty equipment. This mower is solid, has the power to cut high grass and even better the charge lasts mowing my lawn three times. (Very small lawn.) I would definitely recommend any product from Greenworks.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Alexander M
from Rochester Hills, MI
Gender:Male
Verified Purchase:Yes
Fantastic lawn mower. It is powerful, quiet, and the runtime is fantastic. It is also lightweight and stores tightly (upright). This mower has proven to be better in every way compared to the gas mower that it replaced.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rich 65
Verified Purchase:Yes
I gave my 21” self propelled mower to someone else in order to use the 21” brushless mower that is not self propelled.. Do not regret my decision at all.. This mower has NO bells and whistles on it that the other one had, but the power and efficiency of this outweighs all of that.. I’ll cut my entire lawn on one 2.5 AH battery where the other mower would almost go through a 5 AH battery for the same space.. VERY happy with this purchase..
Written by a customer while visiting greenworkstools.com