Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Posted by: duster74
from Kansas City MO
Gender:Male
Verified Purchase:Yes
Great mower, very fast, cuts well, can do 3 medium size yards on 3 charged batteries with power to spare
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ABF2020
from Saltillo, MS
Gender:Male
Verified Purchase:Yes
Save your money. Battery doesn't run for long enough. Only good for little tiny yards.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 4, 2022
Hello ABF2020,
Thank you for taking the time to share your feedback. We're sorry to hear that you are dissatisfied with the run time you're receiving. With a battery-powered mower, it is important to adjust your mowing techniques to make the most out of the battery life! It goes without saying that the harder the unit works, the quicker the battery drains. Here are a few mowing tips! 1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. 2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. 3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily. 4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please kindly contact our customer support center at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your feedback. We're sorry to hear that you are dissatisfied with the run time you're receiving. With a battery-powered mower, it is important to adjust your mowing techniques to make the most out of the battery life! It goes without saying that the harder the unit works, the quicker the battery drains. Here are a few mowing tips! 1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. 2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. 3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily. 4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please kindly contact our customer support center at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Was Excited, Now-Nor So Much
on August 3, 2022
Posted by: ABF2020
from Saltillo, MS
Gender:Male
Purchased this about a month ago. Like that it's light weight & easy to push. The 1st use got about an hours use from battery. 2nd time was about 1 hr & 15 min. This last time it seemed like I only got about 30 minutes. I can never get my yard mowed in one try. It takes 3 hours for the battery to charge to get only 30 minutes to an hour of service. I like how it cuts if it would just keep cutting for longer.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 4, 2022
Hello,
Thank you for taking the time to share your feedback. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, weather, operator technique, etc. there are many factors to consider when calculating run time. For this reason, it is normal for the run time to not be the same on each use. We would be happy to investigate to see whether your run time would be considered average; please kindly contact our customer support center at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your feedback. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, weather, operator technique, etc. there are many factors to consider when calculating run time. For this reason, it is normal for the run time to not be the same on each use. We would be happy to investigate to see whether your run time would be considered average; please kindly contact our customer support center at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Go Green. Never worry about pulling that rope agai
on August 3, 2022
Posted by: Bubba Alan
Verified Purchase:Yes
I was really surprised at how well it worked. And so light I have emphysema and a heart condition. Going up hills was good. Thanks. Also the battery lasted for the entire yard
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent value and performance
on August 3, 2022
Posted by: Fox30
from Philadelphia
Gender:Male
I was skeptical about going electric, but I've been very satisfied with this mower. I have about 4 acres of mowing and I can usually get most of it done on 1 charge. The charging is super fast and the blades cut my fields and grass without issue. It's also fun to drive and I love how quiet it is. I have many hills and the electric motor is great at preventing spin outs or getting stuck. Just be careful of using cruise control on hills since it can really speed up fast after turning down hill.
Written by a customer while visiting greenworkstools.com
Posted by: Hard
from Washington
Gender:Male
Verified Purchase:Yes
I originally had the 80v version but wanted to get a self propelled due to the size of my lawn. Went with this 60v and it’s been great! I like that both batteries are onboard and I am able to do my full yard on a single battery even with using the self propelled feature. I see there are complaints about the delay on being able to backup signed using self propelled and it happens but I just release its second or two before I need to backup and have no issues. Just needed to adjust to the way it works.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Biggest piece of crap ever made
on August 3, 2022
Posted by: never a customer again
from PA
Gender:Male
Junk cant buy replacement parts not available to to public.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer CAre, August 3, 2022
Hello Valued Greenworks Customer,
Thank you for your review. We are not specifications you are referring to, replacement parts can be ordered from us on Greenworks Pro toll-free helpline at 1-855-345-3934 or you can locate the part in your owner's manual and check our third party parts site here: https://greenworks.ordertree.com.
If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks at 1-855-345-3934.
Thank you for your review. We are not specifications you are referring to, replacement parts can be ordered from us on Greenworks Pro toll-free helpline at 1-855-345-3934 or you can locate the part in your owner's manual and check our third party parts site here: https://greenworks.ordertree.com.
If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
My easy mower
on August 3, 2022
Posted by: sandy925
from Indiana
Gender:Female
I do love my Greenworks riding mower! I have had it for 3 months now and use it every week. Starts every time and have had the gearbox oil changed 1 time so far! Easy to mow with this mower! I have all Greenworks equipment now, snowblower and powerwasher plus a push mower! I have used the powerwasher 1 time and love it too, have not used snowblower yet but will get to use that too soon. The push mower is easy peasy too! Love Greenworks. One thing I have a question about is in the manual it say's something about a battery filter needs to be changed, but can't seem to locate one on the website to get to replace it! Anyone know anything about this? Also is there something underneath that you should not spray the grass clippings out? The wash port doesn't really get the stuck on grass out! Especially when you mow when the grass is still not too dry!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com