Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Posted by: dianemo
from Orlando, Florida
Gender:Female
Verified Purchase:Yes
The lawnmower is excellent. It has enough power to cut my thick grass and still move at a fast speed. I am impressed that a battery-operated lawnmower has so much power. The first mower I received had a problem with the speed control-- it only went one speed. Customer service was great and sent me another mower which I received in 2-3 days. Greenworks has great customer service.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Larry J C
from Idaho
Gender:Male
Verified Purchase:Yes
We needed a mower that was self propelled for a hill on our property. This mower does the job. And we like that it is electric. The batteries charge quickly and last.
Written by a customer while visiting greenworkstools.com
Posted by: Jesse Mason
from Boston MA
Gender:Male
Verified Purchase:Yes
Very Sturdy, alot better than I expected, I cut just about .75 acres and have 57% battery left. Took a few minutes to get the hang of the zero turn bars. Charger works well, but need to put them in numerical order to avoid error codes. Be careful when ejecting batteries or you might lose a finger nail. All in all, I would highly recommend this unit if you are considering a zero turn mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Happy, not happy
on August 20, 2022
Posted by: Rodan3
from Michigan
Gender:Female
I bought this at the end of season last year. I started using it for the first time this summer. First: It leaves trails of uncut grass everywhere. Second: I do not know if one battery will not charge fully, or if the charger isn't working on one side. I can't find 60v 4.0 batteries anywhere. Someone please help me out here. Do I need a new charger, or new batteries, or a new mower?
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, August 22, 2022
Hello rodan,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Sioux Falls, SD
Gender:Male
Verified Purchase:Yes
Powerful mower. Easy to operate. Well engineered!.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cranks every time. Just pull the leaver star mowing
on August 19, 2022
Posted by: Thomas Charles
Verified Purchase:Yes
Can’t beat it for trimming. Good for small and large areas.
Written by a customer while visiting greenworkstools.com
Posted by: Bluedragonfly
Verified Purchase:Yes
Easy to assemble and use. This 70+ widow was apprehensive but have had no problems.
Written by a customer while visiting greenworkstools.com
Posted by: Massachusetts
from Massachusetts
Gender:Male
Verified Purchase:Yes
Delivery was via FedEx, assembly was easy. Batteries charge to full in 90min on 3 separate circuits. Had some issues with error codes in the first few weeks, however customer service was responsive and quickly fixed the issue. Chalk it up to new technology/early adopter tax.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com