Customer reviews from greenworkstools.com
Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Average customer rating
4.6
(3,633 Reviews)
Rating breakdown 3,633 reviews
5 Stars
2,811
4 Stars
519
3 Stars
112
2 Stars
66
1 Star
125
94%of customers recommend this product.
(
2,873 out of
3,066)
Customer Reviews for Greenworks - 60V 21" Cordless (Push) Brushless Lawn Mower with 5.0Ah Battery and Charger 2531602 - Green
Posted by: APoco
from St. Louis, MO
Verified Purchase:Yes
Used my new mower for about a month and could not be happier! My mow-able yard is just over a half acre and the it has worked great each time...in fact I do not believe it has switched to the second battery yet and I use the self-propel about 80% of the time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not acceptable
on October 4, 2022
Posted by: Dan H
from St.Louis MO
Gender:Male
I’ve had this mower for 1 season and it’s just not worth. To get a clean cut without missing any blades, I have to go over the lawn twice on turbo. I’ve sharpened the blades 4 times at different angles and levels of sharpness but the outcome is the same… cut the lawn twice. It also seems to tear the grass after the first cut with freshly sharpened blades. I’m not an engineer but it seems to me the motor rpms aren’t high enough to compensate for the blades being so short, so the blade edge is moving much slower than a gas mower running at similar rpms with a 21 inch blade.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 4, 2022
Hello Dan H,
Thank you for your review. We are very sorry to hear about this experience!
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We are very sorry to hear about this experience!
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: kmk01
from Alabama
Gender:Female
Verified Purchase:Yes
Love the width of it cutting a wider area. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tallen
from Utah
Gender:Male
Verified Purchase:Yes
Easy set up. The lawn mower cuts amazing and the self propel is great. It is quiet and cuts through thick grass really well. Two batteries make it so we can cut our lawn on a single charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BryanDR
from Kansas City, Kansas
Gender:Male
Verified Purchase:Yes
Great mower. Lightweight and quiet compared to my old gas mower. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tere B
from Pensacola, Fla
Gender:Female
Verified Purchase:Yes
Easy to assemble and use. Takes the effort out of mowing the yard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Vic shouk
from Miami, FL
Gender:Male
Verified Purchase:Yes
Great product. Fast easy tobuse good battery life.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Weekend DIYer
from California
Gender:Male
Verified Purchase:Yes
I have a 1500sq ft lawn and can easily cut the lawn twice on one charge with two batteries. I like being able to fold the handle to easily store in a smaller space. Happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com