Hello PNWmowernerd,

Thank you for choosing Greenworks for your lawn care needs! Greenworks designed this with a brushless motor that is based off our 60V platform. This means more power and longer run times. One cool aspect to this mower is the Smart Cut load-sensing Technology which means it is not always running full speed. If the mower senses a thicker part of the lawn or needs more power, automatically senses load & ramps from 2800-3200 RPM, when more power is needed. This not only helps the mower get through tough conditions, but also helps save on battery and provides a longer run time.
If the grass is too tall you should mow much smaller strips at a time. Grass that's too long is also hard to mow, and the extra-long clippings create more work, since they usually need to be raked or bagged. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1-1/2 to 2" (3.8 to 5 cm) long during cool months and more than 2" (5 cm) long during hot months.
If mowing has been delayed and the grass has been allowed to grow in excess of 4", mow twice to reduce the grass height to 3-3/4" maximum.
Grass is always taller than you think. Many times, it is 6" or higher before you know it.
Our designers and product developers do read these comments/reviews, so we really appreciate it when customers share their thoughts and experiences with us.
Should you have any questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.