Mower arrived, well packed, minimal time to assemble following well written instructions. Charged batteries mower ready to be used. New yard wouldn't be ready for first cut for several weeks. Yard ready for first cut, started mower began cut when self propelled feature stopped working. Called greenworks they gave me local repairshop for warranty work. Mower still there, will follow up with future review when I receive mower back.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care , August 19, 2021
Hello Brad J,
We are sorry to hear that the Self-Propelled feature stopped working! We see you have been in touch with our team. We are happy they were able to support you with the warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Works just like my gas mower only better. Quiet and very easy to use. I can mow my 66’x132’ lot on one 4ah battery. I am very happy no more gas or oil and it stores in a small corner. I am very impressed with the power and quality of the cut. I fixed up a solar panel, battery bank and inverter and charge the battery with sunshine so I mow every week for free.
This mower is well thought out. Three modes of operation. One lever raises or lowers the height adjustment of all four wheels. Automatically switches from discharged battery to charged battery. Separate self propelled function lever on handle both tight and left side. Fine machine. Plenty of power.
So far I love this machine. The way it cuts I can describe that in one word “beautiful”. The battery is way sufficient. I don’t need to recharge for single use. I have so much left over battery capacity after finishing my yard. Installation was easy. Takes up very little space in the garage. Got a really good deal from customer service. No carbon smoke, no noise and no need to keep gasoline in the garage. So far so good. Nice innovation.